J.Crew

Wish I could give a lower rating. Have never felt worse shopping for anything. Service was not only non existent, staff avoided us like the plague. 4 people on the floor, we were the only people in the entire store (three of us total) and yet never even got a greeting. High quality clothes, low quality employees.
Stay classy J. Crew…

I think it is super strange to write a review of a chain, but I am a regular J. Crew sale section shopper, and I have lived in several cities… hands down this staff is the best I have ever come across. J. Crew always has decent service, but these folks are sweethearts. The manager must be super decent or the contrast with the people I live with in Santa Fe makes them seem like the nicest people ever. I really do think this is a kind, cool staff, pretty adorable actually. I am almost pleased they shut down the SF location because now I have to go to ABQ to buy my end of season sale sweaters and I get to chat with these folks.

owing to the size of the store and because it’s duke-​town after all, the men’s selection and inventory is quite limited. but upon getting notified and spotting an end-​of-​the-​season deal on italian linen suits online that would have been prohibitive and unjustified– there’s an upcoming AZ dressy shindig that i wanted to shop for– if not for the sale price [plus an additional 40% off because of labor day] i headed here. the deal comes as a caveat the ‘final-​non-​returnable’ warning which is always a dilemma when ordering online. and so i needed to try a jacket and pants on of their Ludlow line. so in a way this tiny store served its purpose. the tall sales person– smiley and genuinely nice– and bespectacled and decked in fitted dandyish chic– was even helpful in ordering the goods via phone and offered a complimentary hem and trim when the pair arrive.
update: after 6 days, the goods arrived via UPS and, after the commensurate hemming, they should fit perfectly.

Great staff and nice store. I came in looking for a nice casual suit and the staff was very knowledgeable with their products. I would recommend this place if you are looking for good style and helpful employees.