The Aspens

I will start off by saying that I have lived in a lot of apartments in my life and this is one of the nicest and affordable complexes I’ve ever lived in. There is a great playground for kids, two pools, a hair salon, year round hot tub, and a work out room. They let me use the fax whenever I need to for free and there are computers for public use in the leasing office. (
The apartments are well built and very quiet. Spacious balconies (I live in a 2 bedroom) with some storage space to boot. Washer and dryer in unit is nice (and being from Chicago, not something I’ve EVER experienced before).
The layout of the apartment is acceptable. The «master bedroom» has a master bath in it which would be nice only the second bedroom is MUCH larger and has a walk in closet. We ended up making our bedroom in the second bedroom for the closet and using the «master» bedroom as a guest room.
I agree with the previous reviewer that the staff is very friendly and the walk through (which we did several days before move in) was very thorough. They offered to replace several things that were stained but we chose to keep them so that we wouldn’t need to stress about having everything be new.
I took off a star for some inconsistency while applying for the apartment. Initially, when we did a walk through we were advised that the complex allowed small breed dogs under 30 lbs, no puppies, cats, and birds. We were told that other renters in the complex had birds and there was no problem. We were very clear on this being a deal breaker for us as we had a parrot at the time. Since then, we have had to adopt her out to a loving flock but at the time we were intending on keeping her. After being told that we could have her in the apartment with a deposit (both upfront and monthly), we put down money to hold the apartment and paid to have the credit/​background checks completed. AFTER we got approved the same person who said birds were okay advised us that in fact they are not allowed. She then denied ever having said they were allowed. This was, needless to say, very frustrating. Since we had to find her a new home anyway, it wasn’t the end of the world, but it would be nice if they had been up front with us before taking our money.
Since moving in, our experiences have been very consistent, honest, and pleasant. We will most likely stay here until we buy a house in a few years.

I have had the BEST experience with The Aspens. I moved in at the end of September. The night before my move in day they toured my apartment to make sure it was move in ready. The manager didn’t like the linoleum in the kitchen so they decided to replace it. As I was doing my move in walk through they were changing it all out. I was so impressed!
Since my move in the customer service has just gotten better. I have never had such great customer service from the staff at an apartment complex. They follow up on every work ticket I have opened and they get the job done when they say they will.
Everytime I go into the office they are pleasant and professional. they even remember my name which is crazy with as big as this apartment complex is. This is the place to be.
If you are considering moving to The Aspens DO IT!!!