Have gone here a few times as its close and convenient. Picked up a new shirt that just needed pressed and found a stain on the back when I went to wear it a couple weeks later(still cleaning tag on it). When I brought the shirt back I was told they saw the stain before I dropped off(that’s some memory!) anyhow they didn’t offer to do anything. Disappointed, too much competition in the area. Won’t return.
Steve G.
Évaluation du lieu : 2 Bechtelsville, PA
I used to have all my dry cleaning done here for over two years. All the sudden, every shirt had buttons begin to break apart and fall off, even newer shirts. I had several pants, even newer ones split down the middle when I went to sit down; my weight unchanged. The materials appeared to dry out under very light starching. One of my button down shirt pockets came back ripped and they denied having anything to do with it? Same goes with the buttons. The lady actually replaced all ten buttons for free indicating fault. Yeah the owners are nice, but I wasn’t paying for nice, just quality cleaning! Btw I have very few matching buttons left from all the ones they destroyed on all my shirts so finding matches will be difficult, if not impossible to replace.
Kate O.
Évaluation du lieu : 4 Alexandria, VA
They are not my regular dry cleaner, but I brought in my down jacket here that my regular cleaner was unable to clean. I was pleased with the outcome of my jacket and the price that I paid for it. I will use their service again when it is time to clean the jacket.
John K.
Évaluation du lieu : 5 Fairfax, VA
loyal customer, friendly folks who are punctual and always provide great customer service its close by to the freeway, so the location helps– i can drop off or pick up from/to work
Sarah P.
Évaluation du lieu : 1 Alexandria, VA
I was a loyal customer for a few years. The woman who works here is very nice, but the man is quite disrespectful, especially to women. I was disrespected by him on one occasion and the woman(who I assume to be his wife) came to my rescue, so I forgave and returned. But on the second occasion, when they ruined my shirt and the man tried to blame it on me, was when I decided to take my business elsewhere. He was disrespecting me in front of other customers. I won’t be back.
George S.
Évaluation du lieu : 5 Washington, DC
Been using them for years. Always quick with their service and go way beyond with their care. Replaced buttons for free and took care of any valuables left. I highly recommend.
Shanna m.
Évaluation du lieu : 1 Alexandria, VA
I am withdrawing doing business with this establishment after eight years of bringing my clothes to them. My husband and I were treated poorly when it was brought to their attention that they had given my husband the wrong dress slacks. We brought back the slacks that they gave us-the pants were identical to my husband’s except 2 sizes too big-and were treated first like it was somehow our fault and then like we were lying and were told that the pants that we brought back was from another dry cleaner(my husband had removed the tag thinking they were the correct pants and realized due to the size difference that they were given to him by mistake). Ok. Why would we bring back pants and lie about them? Crazy, right? A simple thank you for bringing this to our attention and we will try to find your pants would have been fine. Mistakes happen. I am not upset about the mistake. I am saddened and surprised by the response. I took the pants back home and will try to find the owner myself. If you use this dry cleaner, my advice would be to check all of your clothing items in front of them BEFORE you leave(also check your bill to make sure everything matches). They have a lack of concern for their customers and didn’t seem to care at all that they were going to lose us as customers. BTW the dress slacks that we have are charcoal gray, size 40 Nordstrom by JB Britches and we are missing a charcoal gray dress slack by Ralph Lauren(size 36).
Craig M.
Évaluation du lieu : 4 Acton, MA
The folks that own this little dry cleaning establishment are always so nice, and the work they do is very good. I’ve had anything from pants and shirts to my couch cover dry cleaned by this business and the quality has been impeccable. The cleaners also provides basic altering /tayloring of clothes if needed. I had a pair of pants hemmed and they turned out very nice. Parking can be very tricky… only a few spaces in front of the shop at a weird angle to Beluah, a major thorough-fare, so be careful! The only drawback i see is the cost… as they do run a little more expensive than other cleaners in the area. However they are right around the corner from my house and give the customer their personal attention, so for that I give them my business. Parking can be very tricky. There are only a few spaces at a weird angle to Beulah, a major thoroughfare, so be careful!