Dominion Towing

this towing company has towed our car over 4 times this year alone. They look for any reason to toe cars and the guy drives around all the parking lots here at the mark center apartments looking cars to tow. Once he towed our car at 12:05 am because our parking expired at 12 am! and another time because my inspection expired. I don’t understand how that’s their business but he towed it the same day! very very bad people, I don’t understand why the mark center allows them to take advantage of their residents like this.

Predatory company. While it may be proper to enforce parking according to whatever community they work for, it’s unreasonable to add an additional $ 50.00 for hooking up vehicles during night time/​weekend hours. If I called, stranded on the side of the road and had to get the tow truck driver out of bed, that would be one thing. But, to have someone stalking residential communities at night, looking for violators, that’s something totally different. But hey, anything for a buck these days… In the other comments on this site, the company’s response to this is that Fairfax Co sets these rates. However, the county says «authorized fees.» It is the Dominion Towing’s option to charge, and they do.

If I could give them zero stars I would. This is the rudest company I have ever dealt with. They will tow your car and charge you more if they cannot see your tag themselves. I spoke to someone on the phone when I found out they towed me and they were so rude when I just wanted info on my car and why it was towed. Beware if you park in Alexandria, because they will probably be towing your car if it doesn’t meet their criteria.

Terrible, just terrible. After my sister parked her car at midnight in the parking garage the company towed it at 1:15 am on a Saturday and then charged us an extra $ 50 for after hours on a weekend. After paying and picking up the car the guy claimed they were ²⁴⁄₇. So you don’t have after hours technically and no one told you to come on the weekend or «after hours». It’s all about the money for guys and cheating people. She also had a visitors parking pass.

I parked my car at Fox chase without a parking permit one night I was at my buddy’s house. As I was leaving I saw my car hooked up to the dominion tow truck the way I was parked he couldn’t drive off with it because my car is FWD so then he drops it and goes around the parking lot to hook it up from the front wheels, at that moment I jump in my car and casually drive away as the half brained if even that driver drove around the parking lot to hook up my car I drove slowly by him laughing at him honking my horn and high beaming him. All the drivers I have seen especially this one aren’t too smart and have the education of a kid who has watches sesame Street it’s whole life so I just want to say you guys tried but failed miserably lol looks like u guys missed out on 180 bux from me good luck next time low lives get a better job oh wait you can’t cuz you are all too slow to have a real job and real skillset LOL

I am handicapped. My car was towed from my Barcroft Plaza home. I’m the only handicapped person who uses this spot — it was actually created for my use when I became disabled. I have parked there every day (except on yearly vacation) for four years.
My placard was sitting on the front seat in full view next to the cane I keep in my car.
I would call this worse than predatory. Its cruel.

Rude, obnoxious, belligerent, shady. Towed my car after I was in a spot for 15 mins, helping a friend move into his neighborhood. They claimed I was there for 45 mins. Blatant lie.

I had a reserved spot in Lynbrook Apartments. My safety vehicle inspection expired and it costs just 10 $ to get it done. These aholes come on christmas night and tow my vehicle after 10pm so that they can charge towing fee of 125+ late night fee of 25 + holidays fee of 25. who asked these assholes to come tow in the middle of the night? Even if a cop would have cited me for violation, it would have been 60 or 80 $ ticket with no points.
It’s horrible and they probably give commission back to apartment office so that they tow you in the middle of the night and charge outrageous fees

I consider this firm to be involved in predatory towing and a scavenger. Today, Christmas Eve no less. I shopped at the German Gourmet, Falls Church, for all of 10 minutes to buy candy bars for Christmas. I parked at the border of the property in common with Bailey’s Crossroads Cleaners, right next to a parking spot, the last for the German Gourmet. The Cleaners contracts with Dominion to perform towing. I came out and my vehicle was gone. I spoke to a black gentleman who had been on a cell phone. I asked him if he saw what happened to my car and he was quite evasive with his answers. He pointed to a small sign on the wall of the Cleaners which indicated that towing would be performed for people using the Cleaners parking lot area and who were not customers. After making a couple more calls, one to Fairfax County Police, Dominion, and my wife, my wife appeared to take me to Dominion Towing in Alexandria. She pointed out another tow truck on the far backside of the Cleaners property, just waiting to scoff up another vehicle. In my opinion, Dominion knew there would be not enough spaces for vehicles at the Gourmet store, and knew people would park elsewhere, whether long or short, and seized the opportunity to profit. There were at least two trucks working this location. Shame on the owners of the Cleaners for not calling a moratorium on this afternoon when their business was next to nothing, from what I could see, and condone this activity.

Since there is sizable commentary on here by a dominion rep who has justification for everything I’d like to mention that even if all of this companies questionable behavior is at the moment not something that can be stopped I’d like to speak to the repeated abuse and badgering of their dispatchers. What is your excuse for the verbal and emotional attacks your company inflicts?

I have now discovered that the credit card companies won’t help on towing issues. Once you sign for the charges, you are pretty much stuck. I checked the Small Claims Court filing /​serving fees in Fairfax County ($ 58). That and a vacation day in court make it financially unsound to argue a $ 160 tow charge. The lesson — even when you have your hang tag displayed (and I still have the tag and use it!!!), tow companies can break into your car, take your stuff and you get to pay for the privilege of taking it in the … you know.

True scavengers who play dirty underhanded tricks to reel in as much money as possible. The owner must be one gigantic blubbering fat cat! Their tow truck drivers look like olé worn out beer drinking, cigarette smokin rednecks. They try to be tough & intimidating but that’s just not possible when you’re just a uneducated classless hillbilly. Ye haw! Go git em!

I got my car towed a two time within a couple of months. The first time, I called and they had my car however, since it was a weekend, they couldn’t ask their boss to give me back the money. A couple of. weeks later, I got my check since I was wrongfully towed and had the proper pass in my car. Today, the second time these people have towed me wrongfully. I had to take a taxi and I showed the guy my pass again this time and he had to send his boss the pictures
pass. Luckily since it was a week day, he got the answer right away and I didn’t have to pay. I’m sick of having to make my way over there to get my car back that has been wrongfully towed.

These scumbags POS towed my car twice in a week and in any case i need a towing service in the future, you won’t be my choice. They are rude and the one thing they know how to rip of peopel’s hard earning money from people who work hard to get that money. they act they are hard working people, but you aren’t !!

I’m renting an near by apartment and was towed, even though I had an resident parking pass clearly displayed. They pulled bullshit reason that I was in guest parking spot. The spot was the only one left in the lot and no other place to park.
Update:
The tow was not valid. All other spots where full, including all residents spots. I didn’t have an option to park in a resident spot. They could have found the person that took my resident spot, but they didn’t. From now on I’m forced to keep both my guest and resident passes in my car and have both displayed.

I called and they got there quick. No one really likes paying for tow service but it wasn’t as bad as some other places I have been to. I can say they were friendly enough that I saved the card if I need them in Northern Virginia. The last towing place scratch my car in I had other problems so I was just happy to get my car back without it being damaged.

Dominion Towing are a bunch of money grubbing vultures, they will try every trick in the book to keep your car impounded longer so that they can con you out of even more money.
My story: I happen to live in an apartment that up until the past few weeks never had towing. The apartment did warn the residents that all disabled /​broke down /​cars with expired tags, would be towed. I unfortunately own a car with expensive engine problems, and two slow leak back tires. One day, I did not move my car and did not put air in the tires. Like a thief in the night Dominion Towing came and towed my car. I didn’t realize until later in the afternoon the next day that it was gone. I got the number for Dominion Towing and gave them a call. I had to pay them $ 185 if I wanted to get my car out, and every extra day it was left in their lot would cost extra fees, until after 3 days they would come and try to «collect» (the term they used) «their» money.
Now, seeing as how I have a non driveable car, I was stuck between a rock and a hard place. I can’t just leave it there, for the vultures at Dominion Towing would charge me daily «storage fees», try to «collect their money», and then finally try to auction off my car and then foot me with a very expensive bill. Wow, what great people! Since I was in that situation I had several detailed questions that needed to be answered. However, the person on the phone played dumb and gave me the run around. He then told me that I could come the following afternoon to talk with his manager… but that the car would stay an extra day, thus mounting extra fees. Slick, real slick. I believe his playing incompetent at his own job act that he put on is a finely honed ploy to try and milk more money from their victims, by making them wait an extra day to speak to a manager.
I was driven to the Dominion Towing lot in the middle of the boonies. The GPS did not even know where it was located. I had to call Dominion Towing again to get exact directions. It looked like something out of a horror movie. Desolate drab gray gravel road at the end of a run down industrial park. I forked over my hard earned $ 185 for the privilege of removing my car from behind their barbed-​wire fence.
I ended up calling an actual helpful towing company, made up of people that aren’t bottom feeders… AAA. They came and towed my car to a safe location while I figure out how to afford expensive engine and tire problems.
The only «good» things I could say about Dominion Towing is that the people on the phone /​in the reception office trailer were relatively professional (minus playing the ignorant act) and that there were only a few cars behind the wire…

Absolutely disgusting. Parked in my work lot FOR work and got towed. Also, the sign was in the far corner of the huge lot that said Towing at Owner’s Expense. When? Where? Screw you Dominion Towing, you are a piece of work.

On the day AFTER Christmas, I locked the keys to my rental car in plain sight on the seat. As it was cold, I chose to stand inside the door to my bldg while I waited for the rental agency to come and unlock the door. I parked in an unfortunate spot as I was unloading my haul from Santa, and before I could blink there was the dominion tow truck. I ran out to the car, but I was too late, he had already «lifted» the vehicle. I explained the situation to him and he was merciless. He said that he had to charge me a $ 50 «drop» fee. I pulled out three twenty dollar bills and asked if he had change. He said, «nope, but that’ll work» and dropped my vehicle. Thanks, Dominion. Truly a racket if ever there was one.

You have to love (or you really should) businesses that find themselves at the end of a long, strange, winding road; a road where the state ends it’s maintenance and a road when you come back, you’re informed you’ve entered the jurisdiction of another country (Alexandria).
Dominion Towing, Inc., a source of true joy and happiness for many hapless parkers, lies at the end of such a road. It’s nestled between the Beltway, train tracks, metro tracks, and Four Mile Run. Barbed-​wire fences mark the boundaries between you and your offending vehicles. Nice, surly, and mildly-​sympathetic folks work behind the wheels and windows of this operation.
I’ve been to worse places in search of my (or my friends) lost vehicles. I’ve never been to a tow-​yard at then end of such a wild street, one that seems to find itself drawn on a map without too much blank space so the mapmakers said, «What random crap can we put on that road?» In NoVA, the answer is supply, shutter, fence, and towing companies.
Happy hunting!