Kingstowne Auto Care

Seriously, don’t bother.
My buddy had some repairs done there and he said the price was okay but the service was garbage. Still wanting to shop local I cruised in to have a check engine light read.
I told the guy working the front desk if it was anything serious I’d just leave it. Dude tells me it’s a three hour wait just to get checked. I told him just to give me the handheld and I’d check it myself but still leave it if anything serious. Nope. He tells me he’s too busy and to go to Autozone.
I sure as hell hope he’s the owner of that dumpster fire making business decisions like that. Screw me for shopping local. Zero stars if possible.

Kingstowne Auto has always done good for me and my car repairs. I like the people there as they are all professional and very nice. I have never had problems after they have done the repairs on my car (s). Thank you for your continued great service.

First time went in with my truck that wouldn’t pass the yearly safety check. They went over it and said it would cost 2−3k to repair, needless to say they recommended getting rid of it. I took their advice, they did not charge me anything! I thought this is going to be my new go to auto repair place. Boy they did not disappoint, hats off to Cyrus. Great place, it gets my highest marks.

Scam city! I brought my vehicle here for a VA safety inspection along with getting some electrical work (both of my brake lights weren’t working so I knew it wasn’t just a bulb issue) knowing that I obviously wouldn’t pass inspection without functioning brake lights.
When I came to pick up my vehicle the next day, they charged me several hundred dollars for the electrical repairs… but then failed my inspection due to exhaust issues that would have been prohibitively expensive to get fixed given the age and value of the car. I ended up having to junk the car a couple of weeks later but was forced to pay for the repairs (which I didn’t authorize before knowing it would fail inspection anyway) or else not have a vehicle to use for the two weeks it took me to shop for a new car.

This is the most honest auto shop I have ever been to, and I’ve been to many from CA to VA! I was coming here for a while with my Audi A4 because they don’t charge an arm and a leg like German specialists and dealerships do but they still know how to work on them.
I hadn’t been back in a while but today I brought my new car in and needed some exhaust/​muffler work done. I originally had an 8am appointment but ended up being 2 hours late. They initially turned me down because they were too busy but Cyrus remembered me from my Audi so he went ahead and squeezed me into their tight rotation. They ended up doing a great job and their prices are always competitive! They even fixed the rubber lining on my front lip by putting clips to secure it and I didn’t even ask them to! I will always bring my car here from now on.

Had Kingstowne Autocare replace my windshield when it cracked. First they gave me an estimate of $ 250, then it was $ 450 because it was a ‘special’ windshield — whatever that means. Exactly 1 week after the new windshield was installed I was driving and my rearview mirror FELL OFF my windshield because they did not secure it properly. I almost got in an accident. I went back to Kingstowne Auto and they fixed it (maybe — its only been a day) but no apology, etc for their shoddy work. I won’t be returning.

These people are scam artists and dishonest .Make sure don’t get ripped off.

Price as great, friendly service, and was called to confirm anything that was in question. We will be returning.

Watch out — their website says they do vehicle inspections, but they don’t. They send you to a gas station near the DMV. Why they would say they offer a service they don’t is beyond me.

I had a flat tire and was able to barely made it to Kingstowne Auto Care. I just needed a quick tire change and the desk attendant quickly got a mechanic and he changed it on the spot for me. I was in and out in 15 minutes. No waiting, no large bill either! Thanks for getting me back on the road faster than AAA!

What a great repair shop. I was in need of brake pads and rotors on the front of my Explorer, as well as an examination of a problematic emergency brake. They were by far the lowest quote (4 different options — and by $ 60) on the brakes and while the e-​brake needed an expensive repair, the costs were ²⁄₃ parts. The labor was reasonable, and the repairs are well done. Kingstowne called as I requested once the problem was evaluated and only made repairs with my go-​ahead. They were also helpful allowing me to pay by phone and locking my keys in the car so it could be picked up after hours during my work-​week!
Highly recommend.

I’ve been going to Kingstowne Autocare for over 5 years and have been very satisfied with their prices, service, and speed to repair my vehicles. They are honest and more than once have advised against getting a service that was not needed. As a car enthusiast, I am very particular about who services my cars and how they are maintained. They perform manufacturer recommended services, but without all the unnecessary checks and costs, and have also installed aftermarket parts.