We used to eat here when we moved to the area about 9 years ago. We ate out 8 – 10 meals a week. We where in Houlihan’s probably twice a month. After a few months dining there my wife noticed a dead fly in her salad, halfway through eating it. This was a pre-dinner salad. She then said she didn’t want it anymore and they iff er ed to replace her salad. She declined and the server seemed bothered by it. The manager came over as if she was being bothered and told us «all I can do is comp the salad». Keep in mind, we didn’t ask for anything. After that poor display of customer service, we’ve never been back.
Justin P.
Évaluation du lieu : 4 Carpentersville, IL
My wife and i went here last night. I had never been before but she had. Our server(i think his name was Corey) was awesome. He made great recommendations and was on point with everything. The food was good, nothing mind blowing. The Calamari appetizer was the best part. I had the Kansas Burger and 2IPA’s one of which Corey recommended. I can see myself going back in the future, and primarily it will be because of the service we received.
Kelly O.
Évaluation du lieu : 4 Algonquin, IL
Went in for some appetizers and drinks at the bar. Around 8 or so on a Friday night. Everything was brought out in a timely matter from the kitchen. Our bartender, Ryan was busy but never neglected us. He kept us smiling with drink recommendations and we never had an empty glass. Look forward to coming back to try some of the food he recommended as well!
Kyle P.
Évaluation du lieu : 1 Hampshire, IL
Food is ok. Service is terrible. I have tried this place twice. The wait time for the food was excessive both times. The waiter was very apologetic both times … But this does not make up for it. If you are hungry do not go here.
Chan G.
Évaluation du lieu : 4 Carpentersville, IL
Never had a bad experience. Their menu is good and different from all of the restaurants in the surrounding area.
Thomas B.
Évaluation du lieu : 1 Carpentersville, IL
Well, I have been waiting for over 40 min, and everybody that came in after us have been seated. This service is horrible..
Dr Don S.
Évaluation du lieu : 1 Algonquin, IL
I used to love this place and go there at least once a week until one day they wouldn’t let a US Veteran in with his service dog. I haven’t been back since. How can they turn away a Veteran? I ‘m a Veteran and that just didn’t set well with me. They have done nothing for Veterans to make up for it since and that’s why I will NEVER go back there again.
Gina D.
Évaluation du lieu : 5 Palatine, IL
I enjoyed this place for sure. Been multiple times. Will continue to go. Almond crusted tilapia is amazing but should order as a small dish, the regular portion is huge. two fillets. I had plenty of leftovers! Appitziers such as the pretzel sticks, these were great and serving with beer cheese sauce, the sauce is fantastic. Better than the sticks themselves I gotta say. Spinach artichoke dip serving with chips or pita — also great. Large portions, make sure you have a group! Chips and salsa, this is always a great choice! Favorite thing about this restaurant/bar is their mini martini flight option! Order 3 mini martinis to try because you don’t know which to order. And they’re not all that mini! X-rated martini wad alright, a bit too sour for me! Blueberry martini — YUM — and served with blueberries. Mango Ginger Martini, my favorite — a MUST get!
Houston E.
Évaluation du lieu : 1 Algonquin, IL
This place went down hill, not just the food but also the service. . If you want a mediocre drink prepare to wait. When you are done waiting prepare to wait again because there still won’t be a drink in front of you. The food used to be good, what happened? If you close your eyes when you eat, you’ll think you are eating a microwave dinner. If you want the check prepare to wait again.
Truth M.
Évaluation du lieu : 4 Glen Ellyn, IL
I do read reviews on Unilocal.Yes this is a chain Eatery and the food is the same, but theres«Not a lot of good places» in this area to chose from sadly. I do want to say that where the Host hang out the floor should of been cleaned no reason for that, That’s a easy clean up. I do want to say that are server was«Awesome» and everything came out at the right time. That is a big plus for me. He was friendly and spoke very well. So Thanks Houlihan’s for having Great Men on your staff. I really enjoy it when staff is nice and that can smile. It makes a world of difference. Rock on!
Ted L.
Évaluation du lieu : 4 Lake in the Hills, IL
Stopped for lunch on June 8th, service staff seated us quickly and waitstaff was very responsive. I had the pulled pork sliders, they are awesome and are garnished with fried pickles, side was fries and also came with choice of soup or salad. I had the chicken tortilla soup. Entire meal was very good.
Mark D.
Évaluation du lieu : 1 Chicago, IL
If you want just a truly average dining experience, try Houlihan’s. But who really wants that? Truth is the menu is nothing great and the service is very chain-like. The bar is overpriced; it’s just a suburban chain restaurant with Chicago loop pricing. $ 9 cocktails? Puh-leeze. Houlihans can accommodate your large group. But like I said it’s pretty average. I’m sure you can find better options. I know we will. Here is what got them the single star. And I know since then they tried to make amends. But their absolutely ignorant rude staff turned away a veteran and his service dog this past Memorial Day weekend. It was big news. Go look for«Houlihan’s in Algonquin Turns Away Veteran With Service Dog Over Memorial Day Weekend» or «Manager fired after veteran, service dog turned away from restaurant» to find out more. I think that’s terrible.
Paige W.
Évaluation du lieu : 3 DeKalb, IL
Somewhat of a typical chain restaurant but better than a Fridays or Chilis. We ordered the spinach dip and thought it better than a lot of others we’ve had in the area. I ordered the martini flight and found them to be creative and a great deal compared to the other drink choices($ 9 for three mini martinis). My date had the nachos and had no complaints. I had the fish tacos and found the taste good, but the taco lacking much fish and just having a flattened piece that was more fried crispies than fish. It came with a house salad which was huge and I took home. We sat outside… Not the best idea. Loud cars racing down the entrance area took away from any calming atmosphere. Bathrooms were modern and very clean. Though the sinks a bit confusing as how to turn them on at first. Our waiter was young. Just 18… But did a great job and was very attentive.
William W.
Évaluation du lieu : 1 Tallahassee, FL
Would love a manager or owner to respond to this… I tried to take my son out for Lunch at the Houlihan’s in Algonquin today, Memorial day weekend. When we walked through the door the hostess said that they do not allow Dogs in the restaurant. My Son replied that his dog was a service dog at which time the hostess went and got the manager. The manager also refused to let the dog in and asked what kind of service he provided. For clarification, my son is an army veteran. He served 9 years, did 3 tours in Iraq and one in Afghanistan. His dog is a service dog and by federal law is allowed into anywhere he goes. We left and went down the road a little ways to the Village Vintner who simply asked if my sons dog was a service dog and when we replied yes seated us right away. Just thought that everyone should know that the Houlihan’s In Algonquin refused to serve an Army Veteran(he even had a t-shirt on that said he was a veteran) on Memorial Day Weekend. We will not be going there again.
Julio O.
Évaluation du lieu : 1 Streamwood, IL
Just gross. The restaurant was very dirty. I had the chicken tortilla soup and the homestyle pot roast. The pot roast that I buy at Walmart tasted 110% better than the pot roast here. The chicken tortilla soup was just okay at best. The water was unfiltered and tasted like it just came out of the bathroom sink. Why go to this restaurant if I could cook better food at my house with the ingredients in food that I buy from Walmart for less money. I will never return to this restaurant again.
Dario R.
Évaluation du lieu : 1 Algonquin, IL
Got black mint in my mule. 2 hairs in my side ceaser salad, and a generic apology from the manager. Thanks Houlihans. You just lost me.
Stef M.
Évaluation du lieu : 4 Chicago, IL
Good place. They really know how to make a steak. Thumbs up on the creative desserts and happy hour appetizers!
Natalie D.
Évaluation du lieu : 1 Alhambra, CA
A group of four of us waited 5 minutes at the bar without a greeting, menu or service. Two girls came up after & got service immediately. The only person who working there who even acknowledged our presence was the host on our way out. Never coming in again & took our business elsewhere.
Kristen H.
Évaluation du lieu : 2 Rogers Park, Chicago, IL
So I come to this Houlihan’s location pretty frequently and I usually get my favorites including Spicy Chicken Eggrolls, Baked Potato Soup, and Heartland Grilled Chicken Salad. Yum. I can always guarantee good quality food with no surprises. I have yet to find a better baked potato soup! Last Friday, however, was a disappointing experience. Normally I come during lunch hour or during the week when they have happy hour prices or promotional deals that I get via email. I received a promo on Friday morning for«Repeal Day» which was the 81st anniversary of the end of prohibition. It said«Enjoy $ 3.95 happy apps and $ 5 drink specials to honor the occasion». Done deal! Except the waitress had no idea about it and said the happy apps are only M-Th. Yes, that’s exactly why it’s a deal on a Friday. Asked to speak to a manager after showing her the email and she went to speak to them(instead of us) and said it was a marketing glitch that was supposed to go out on Thursday which didn’t make sense because after googling it, Repeal Day was in fact Friday. Ugh I hate arguing/confrontation so we stayed. Normally not a huge deal but happy apps and drinks were the only reason we came. Maybe the marketing team needs some work because I take my coupons seriously! I know I will be back for my usual soup/salad combo but was very disappointed this time around.
Rita B.
Évaluation du lieu : 3 Schaumburg, IL
Visited this location on a Saturday afternoon with the family. Not too busy but a good amount of customers in and out. Only reason I’m giving it three stars is because it wasn’t bad but it was just ok. Staff was alright. Nice enough. Atmosphere was modern, clean, and just mediocre. Food was good and not fantastic. Two of us had the stuffed chicken breast. Came with one steamed veggie of your choice and mashed potatoes. Other family member had a flatbread app and it too was plain. Again, nothing wrong with the food here but nothing exceptional to write about. The bathrooms were very clean. No complaints there. Koala care in the women’s bathroom and I could have sworn I saw a sign for the men’s bathroom(for having Koala care). If that’s the case, kudos to this establishment. Bar area was empty but clean. Parking was plentiful but watch out for the massive pothole directly in front of the doors. Would probably come back here if in the area but I’m not going to go out of my way.