Literally just picked up two comforters I dropped off to get cleaned. I was willing to overlook the fact that they took a week longer to clean as previously quoted, but the red-head curly-hair girl with glasses who THREW the comforters into my trunk(with the hanger snagging on the inside door frame) is a good enough reason to not return. I don’t know if she was having a bad day, but seriously she didn’t have to take it out on my comforters or my car for that matter. It’s just unfortunate that rude customer service can’t be overlooked, especially when the store does a fairly decent cleaning job.
Jeff R.
Évaluation du lieu : 5 Allen, TX
I hold this company in the highest regard. I’ve used several different cleaners in my life and have been a weekly customer with Stephen’s for the past several years. At other places, I’ve been frustrated by clothes not being ready when promised and shirts with buttons that broke after only a few trips. I don’t have these problems with Stephen’s. My shirts seem to have a longer life than with other cleaners and I’m always impressed that the employees know most customers by name. I recently had the opportunity to get a «behind the scenes» look at the operation and am now more impressed than ever. They go out of their way to protect you from yourself(eg, the ballpoint pen you left in your shirt) and through careful inspection probably know your clothes better than you do. Truly a top-notch business that I highly recommend.
Cheri G.
Évaluation du lieu : 1 Plano, TX
Terrible! So terribly bad-not worth my typing skills & energy to explain. Simply put just don’t do it! Too bad somebody can’t just shut them down!
Kate C.
Évaluation du lieu : 5 Dallas, TX
I’ve been taking my clothes here for around three years and have never had a problem. Alma, the sweet lady at the front, has always been as nice as pie and is always really helpful. I can’t complain much about the prices, it isn’t the cheapest place to go but I think you get what you pay for.