Bieber Bus Terminal

This bus service is definitely in need of improvements. Had one Fat grumpy driver who was rude and a long uncomfortable ride. Upgrade already, tons of people need to use this service. :)

My wife and I arrived early so we could sit together. Turned out we were the last two on the first bus and couldn’t sit together. There was plenty of room on the second bus, but they wouldn’t allow us to move to the second bus. Very frustrating and very poor customer service.

It’s a great way to get from the Lehigh Valley to New York City reliable very clean transportation Dumsha right now heart of New York City i’ve taken it many times and they’ve never let me down I highly recommend this bus company!

Well there are not many options to get you to Philadelphia from Allentown. The main problem is the reliability of they buses. We left on tinder from Allentown on a Friday night but the bus broke down and what should have been a 2 hour trip took 4 hours instead so beware!

The only option from the Wescosville area is the reason you will be spending $ 47.00 on a round trip ticket to nyc. The buses are old. They rattle they shake. No wifi. Not even the air vents work. Seats are ok but no divider arm rest so expect to get cozy with your neighbor. The buses typically run on time but that’s the only positive. At a capacity of 50 people and charging 50 bucks a pop Bieber has the funds to make their buses and the experience better. They don’t and it’s just a money grab.

The buses are reasonably comfortable and clean, and tend to arrive on time (if not early), in my experience. What I really can’t understand, however, is how a ticket to New York City from Wescosville can cost $ 27.75.
This particularly station is sparse, but relatively clean, with a waiting room that (unfortunately) is not heated in the winter.
Also, PSA: in an otherwise silent bus, don’t be the person who has their phone on speaker. Don’t be the person who is yelling into a phone for over an hour (of a total two-​hour ride).

The only reason this line is in service is because so many people who work in NYC live in PA and NJ. There are lots of buses going both to and from the city however they’re always breaking down. The drivers are okay, some are old people who seem miserable and others are just regular folks who get it. If you complain about something that is out of the drivers hands– call into their Kutztown office. Although there is one woman in that office who is absolutely rude. The tickets are VERY VERY OVERPRICED, they get away with it because no other bus line covers the towns they take to/​from NYC. I dont know how they pull in so much money but can’t take the time to maintenance their buses? Bad service from the owner, great service from their employees.

I love the Bieber Bus Terminal in Wescosville, sure it’d be great if it were still a functioning diner but it’s awesome they kept the building and repurposed what they had instead of building something new.
You can buy your tickets inside and there’s a waiting area in case the weather isn’t the nicest. Does the trick. Better than Hellertown stop fo’ sure!

I would give this zero stars if possible. I took a bieber bus to Philadelphia from Allentown and back. On the way back they oversold tickets so there were 9 people standing in the isle, one of those people happened to be me! Despite the fact that I bought a ticket a week in advance. The driver was very rude when we told him there were no seats left and he snidely replied «I guess you’ll have to stand.» Luckily for me there wasn’t an accident, had there been I would have been dead. Terrible service.

I’ve taken this bus off and on between nyc for the last ten years. It’s just as bad as any other bus line however they rape you in prices and constantly break down. The only reason they are running is because they are the only bus option for many parts of Pennsylvania. I’ve been on at least seven bus that needed to be towed. Yes, you might get stranded in Dirty Jersey. They are also rarely on time from nyc, almost always on time leaving from Pennsylvania (oh wow you get a sticker Carl R. Bieber!!!)
Seriously over priced and crappy buses.
The drivers are the only saving grace. If you’re pissed about something that’s not directly related to them, call in and complain– don’t hassle the drivers.

express bus from Allentown (Wescosville) to NYC. it’s a commuter run so drivers keep the bus pretty quiet. almost always on schedule and never leaves a rider behind because a bus fills up. restrooms available inside ticket office.
update ⁴⁄₂₀₁₃: they no longer sell soft drinks, water, or snacks inside ticket office.