Ruby Tuesday

Great Burgers and service they were very helpful and business is well run. Had the better burger which was worth it.

I’d give them a one star if their waittress wasn’t so sweet and attentive. And the biscuits are wonderful ! The tables are dirty ! Sticky! Esp the sides. Your forearms feel filthy after sitting there. The salad bar doesn’t taste fresh… Prob from being out too long. The broccoli salad needs a better recipe. Pasta salad nothing special. It’s a convenient location… Price is fair. WANT to like it there. But don’t.

no no no. Just have a peanut butter sandwich at home should you consider this your only option for eating out. Feet sticking to floor as walked to table. Table equally not clean. Order appetizer entrée and then as it comes with two sides I say I’ll have a veg and the salad bar «instead of other side». One server brings my companions appetizer as our server comes to deliver news that they are out of the appetizer I ordered. So I now can choose another one but my partner is half done with his. I decline. So now that I know I will not be having an appetizer I head for salad bar (server never indicated I could go anytime or that plates were up there etc). As I sit down with my salad, another server brings my companions entrée. Then our server brings my side vegetable. No entrée for me? I inquire and server looks at me completely blankly and says I did not order an entrée. Again my companion now is already eating his entrée but I am given offer to now re order my entrée. My dining partner clearly heard me order an entrée… Food is nothing to write home about, but service was just so incompetent. She did apologize but I left hungry. Will not return. If you are out if an appetizer tell the customer right away not as you bring the other appetizer to the table.

Dirty tables. The bathroom only had cold water.
The food was burned from the fryer. I am sorry I ate there and will never go back.

My husband and I stopped in for lunch yesterday around 12:45, after every other restaurant in the area was mobbed. Oddly, Ruby’s was empty. There were three other tables seated besides us. The fact that everywhere else was doing a great business, and they were empty should have been our sign to turn around, but we stayed.
It was a pleasantly cool fall day outside, but it was blazing hot inside the restaurant. They had all the blinds closed, so that combined with the heat, and a fly dive bombing us-​it was not the greatest atmosphere. They were playing cheerful music, the restaurant was well maintained and clean, but still, it was just off-​putting and depressing.
The staff was even bland and «meh». The hostess was barely awake. Our server was never to be found, and we were seated in a booth in a front corner, so we couldn’t see him if we needed to flag him down. And we did a LOT, because we were drinking a lot of Diet Coke, because it was blazing hot in there. Our server could have used some training. He Would do things like bring us new drinks, and leave old, empty glasses on the table. He left our empty salad plates on the table for the entirety of our meal. It’s not like he was so busy that he was overwhelmed and couldn’t do it! We even kind of nudged them his way, and he just looked at them and walked off.
Regarding the food, we had the salad bar, which was fine. It took us a couple of tries to find plates that were clean. The salad bar was good, though. We ordered an appetizer that was $ 12.99 and supposed to have wings, spring rolls, mozz sticks, and chicken fingers (I think). Also, we ordered the burger with fried jalapenos and a pretzel bun to split. The burger was very greasy. And the pretzel bun looked like a pretzel, but had no pretzel flavor. It was greasy, too. The sauce that was on the burger was very sparse. The fried jalapenos were cold and greasy, with the breading falling off. Oddly, the burger had pickles on it, which I think did not go with the other things on the burger. The fries were very hot and delicious!
The appetizer platter came and had cheese fries instead of the wings. We didn’t realize it until later that we didn’t get the wings. When we questioned our server, he sheepishly told us he screwed up, and put us in for the Big Dipper instead of the one we ordered. How about fixing your mistake, instead of hoping we don’t notice, or are too embarrassed to question it? But, it was pretty good. The Thai Spring Rolls were very good. The dipping sauce for it was delicious! The chicken fingers were very brown, like their grease was too hot, but they were good. The mozzarella sticks were average. The cheese fries were not good at all. They were clearly a cheap filler on the plate. Definitely not worth $ 11.99. We would never order this again. Unintentionally, or intentionally.
So. In all, not the greatest visit. I felt gross and sweaty after eating there. In my opinion, this restaurant has the potential to be successful. There is a lot of business around here. Management needs to get it together and be present on the floor more, staff needs some training.

This has always been one of my favorite places to eat. I had stopped coming for a while because the food wasn’t as good. Today the steak was perfect and my waiter knows how much I enjoy the pumpernickel croutons and brought me a bowl of them!

If you have 30minute lunch, not the best place to do so, organizational skills here are not in place, came in was greeted quick by host but they only have one server who was more concerned with their personal iphone duties, was asked to order after 10minutes, which i gave up and started getting things from salad bar, never checked up for refills, had to flag down for check– lunch here was horrendous, could imagine dinner is worse based on the reviews, corporate should just shut this place down!

Great food, awesome service & great alcohol. Only problem was they had a gorgeous girl as a busser & a fat ugly guy as a waiter. I was so confused. I’ve never been more confused in my life. I don’t know what the manager was thinking putting a greasy haired anti social druid as a waiter & having a super model picking up dishes but all I know is that it was as if they made a bet to switch places for a day. Just insane. Still can’t get over it. The guy looked like a greasy frog who hasn’t showered in 9 days & a belly that made a hippo look small in comparison.

Yuck. We got takeout tonight and I was NOT impressed. I got the triple prime bacon cheddar burger medium rare. What I got was a barely medium burger with NO bacon and my receipt even says I paid for bacon. It was smallish too. I only ate half but still the portion is a lot smaller than say the awesome burger I ate at Werts café yesterday lol. This one was dried out and so not worth $ 12… A pile of soggy fries rounded out my meal.
We got the sampler appetizer too and that was gross as well. Gross Thai spring roll things, gross super spicy dipping sauce, soggy mozzarella logs, a pile of congealed weird cheese fries… the chicken tenders were surprisingly half decent but nothing spectacular.
Service sucked. I called to place an order and was placed on hold for over 8 minutes before I hung up and called back. ‘Oops! That was my fault’ said the flaky ditz who answered the phone the second time.
Won’t be back!

Had diner with the my wife 2 kids and friend. The server was very nice and was very friendly and patient with the kids. The food was as expected and the salad bars was well stocked. Overall this was as expected and will return to this establishment.

Our food was delicious. When we walked in we were seated promptly, and our server came up to us right away. I let her know we had a coupon and she said it was fine. We order two soft drinks, an appetizer and two entrée’s. Our food was amazing. It was really good, our server though… just talked and talked and talked to the table behind us and then got annoyed when I needed a refill on my drink. But other than that it was really good. Really really good.

Not impressed. The food is ok but the layout of the salad bar is awful. It’s located just inside the front door very close to where patrons are at times waiting to be seated. It’s also in the way of the wait staff as they rush to serve meals. The salad bar itself is designed so that it’s difficult to reach many items unless you have very long arms.

I decided to try this Ruby Tuesday location one evening just because I happened to be nearby at dinnertime. I’ve been to a lot of Ruby Tuesday locations and this one is not really any different. The entrée I had, crispy fried shrimp, was okay, although I was really there for the salad bar. I thought service was good, although the server had a tendency to disappear for long periods of time.

I echo the sentiments of Matthew H. I’ve been to several Ruby Tuesday’s, and this location is on par with each of them. And, I’ve been to this one a half dozen times over the past four or five years [including a break in the middle while living somewhere else].
My bill is comparable to the 5 Guys, next door, when I take my family, before adding the tip. Plus we have the added benefit of getting some kind of variety. Are the burgers as good, probably not — though, in fairness, it is a different kind of burger. Maybe if I went on a Tuesday, instead, it gets better? ;-) As Matthew says, it’s a step up from Applebee’s. Food is probably in the same strata as Chili’s or TGIF’s. Get the picture?
Service quality? Again, probably the same as the aforementioned. There probably aren’t many servers here seeing this as a primary income. I’ve had great service, and I typically have adequate service. Sometimes there are mistakes made. Again, you’re not paying for anything more than the aforementioned usual suspects.
If you haven’t been to a Ruby Tuesday’s, then if you’re looking for casual dining with a large, typically-​well stocked, salad bar — you should give it shot. If you’re looking for something «linen napkin», then this is not the place.

Went on a weekday evening, been to this one a couple times before but it’s going down hill. It’s never been great, but they have certain food items that are «pretty good» and the salad bar usually seals the deal when we’re looking for healthy. We won’t be going back to this location. The place seemed to be completely staffed by high-​school students who didn’t really care about what they were doing, they were nice enough but obviously did not go out of their way in their jobs. Our server was just plain indifferent and left us alone with empty drinks for at least 10 minutes. Salad bar was «meh» at best and the place was pretty much dead. Last straw at least at this location for us, there has to be another place that has a decent salad bar.

These negative reviews say more about the people writing them than Ruby Tuesday.
I’ve lost count how many Ruby Tuesday locations my partner and I have been to across this great country of ours. They’re all pretty much the same. They’re a step up from Applebees. Ruby Tuesday is a publicly traded company and I think many of these are franchise locations much like a McDonald’s would be a franchise. There are roughly 850 Ruby Tuesday locations and as far as I’m concerned they’re all pretty much the same. The menu doesn’t change much — it is perfectly adequate for what it is.
This location is convenient to Interstate 78 so we can get off the road, have dinner, have something better than a roadside truck plaza dining experience and they have wifi.
If you want a Michelin starred dining experience, this isn’t it. We occasionally eat at Michelin starred restaurants in New York City and we can eat at Ruby Tuesday in Allentown PA. It is all about setting reasonable expectations. This Ruby Tuesday is consistent with our experience at Ruby Tuesday elsewhere — it is a good place for dinner when passing through Allentown. No complaints

I went here over the weekend and it was horrible! I don’t think food should be memorable for bad flavor.
My boyfriend ordered a hamburger and it came back rather gray looking in appearance. It was completely over cooked. His «creamy cauliflower» side dish tasted like it was watered-​down. I had ordered the three shellfish dish and it wasn’t any better. My crab cake was burnt, rather flat and tasteless. My broccoli had a weird bitter taste that did not resemble garlic as the staff had suggested to me. I also had a side dish of potatoes which kind of reminded me of Elmer’s paste. As for the shrimp they tasted freezer burnt and the lobster was disappointing as well. Overall the food had a very dismal, old appearance and was completely inedible.
Luckily we didn’t have to pay for our meals and I did like my peach sangria. We were compensated with a slice of cheesecake which we didn’t care for. I’m just glad we didn’t get sick.
I am never coming back to this location.

I should have checked the reviews here before choosing this place for dinner. Even though I’d been to other Ruby Tuesday restaurants before, I’m not that familiar with their menu. When Jared our server asked me «one salad bar or two sides» it took me several seconds to understand him because of the way he phrased it. I pretended I didn’t hear him clearly so he said again «one salad bar or two sides.» What he really meant was «salad bar or two sides?» — the «one» in his question threw me off and the mental image I got immediately was that of two different types of salad bars.
I stumbled and said I would take two sides. Then he asked me what they were. I didn’t know where the sides were so he sighed a little (it was pretty obvious he was annoyed) and then pointed out the sides on my menu. And even then, there were different prices for the sides. I eventually chose two and he went to take the next order at our table.
When the folks at our table came back with their salad bar plates, we realized none of us had utensils. It took several attempts before we were able to get his attention and even then, he shorted us one set — we had 7 people, but he only gave us 6. We were not able to get his attention again so one of us simply had to go up and get ourselves another set.
We were also surprised that he didn’t bring up the bread that is normally given out so we had to specifically ask for it. One of the couples at our table told us that all the Ruby Tuesday restaurants automatically give this out.
Aside from the sub-​par service, the food itself was «meh.» One person ordered lobster tail and when it came to the table, the lobster meat was dark gray with streaks of black — not from being burnt, but from the meat itself having black streaks in it. I’m no lobster connoisseur, but that just didn’t look right to me and I was surprised they let it leave the kitchen that way. We brought it to our server’s attention and he brought it back to the kitchen. They cooked another one and this time it came out the normal color. Now c’mon, that’s just common sense and obviously, the kitchen and the server didn’t care and was just trying to get rid of it.
I was admittedly surprised when there wasn’t even a slight reduction in our bill for one guest having to wait a little longer for his re-​cooked lobster tail.
Would I go back to this restaurant? Most likely not.

I’ve been to this location of Ruby Tuesday and I’ll give it to them that they are consistent. As in they consistently employ slow and ineffective waitstaff.
Now I’ll preface this by saying that I don’t care for most chain dining as it’s usually bland and uninspired food coupled with high prices and crap service.
But I’ve had decent luck with other Ruby Tuesday locations and quite honestly after Ruby Tuesday redid their menu and décor chain wide a few years ago everything got much better across the board.
We went on a Sunday for a late lunch/​early dinner and were immediately seated off to the right where at the time no one else currently was seated.(Kiss of death right there.)
We then waited 12 minutes for a server to approach us for a drink order. Next he takes the order and then disappears for what seemed like another 12 until the water and ice tea were produced.
We order our burgers and then after another ten minutes he randomly stops by to ask if we would like to add their salad bar or try the complimentary House Salad.
We obviously chose the House Salad and that may have been a mistake. Sad, limp, brownish-​lettuce coupled with a sprinkling of cheese and a soupy-​sea of dressing that was puddled in the bottom of the bowl.
Eventually the burgers are produced and they are good.
After that comes the eternal wait for the check.
This joker, his name is very bizarre and I wish I could remember it but I can’t, is only watching three tables while another server has six tables in the same area and her tables are leaving way before his yet they were seated after his.
All in all the burgers were very good but the salad was pathetic, the service was bad enough that I’ve sent an email to the corporate office (I know they don’t care but it made me feel good) and that I will never come back to this location again.

Despite having one of the worst dining experiences I’ve had in a while, they still get three stars for making it as right as they could.
We showed up a little bit before 8 and got seated pretty quickly. We got a seat in the front corner, which I think was part of the problem. I don’t think anyone wanted to claim us. About ten minutes later, someone came and took our drink & food orders. Five minutes later, our drinks came. Mine was horrid… got sent back about five minutes later when someone came to see how we were doing. I don’t believe in a second chance on a drink (everytime I try, it’s just as bad as the first), so I asked for a water.
It took over twenty minutes for our food to come out, and it wasn’t fresh. I don’t mind waiting twenty minutes for my food, but don’t serve me fries that have been under the heat lamp for goodness knows how long. So I peck at it a bit, and wait for someone to check back so that I can send it back… no love. Fifteen minutes later, no one has checked on us. I finally gave up and went to the hostess stand and asked to see a manager. I would have been happy to just wait for fresh food, but they just comped the check and we left.
I’d definitely go back and give them a second chance, but I suppose this is my personal warning that I shouldn’t eat here after 8 pm on a Wednesday. They were very apologetic, so hopefully we were the only ones that got cold, bad food.