We checked in our room and were disappointed with how tired it looked, surprised since we had been here before. There should be a minimum standard of interior finishes and furniture for a place like this. The kitchen was missing a few things, pot holders, some pans, etc, minor problems. Also they were doing outside work which left the deck covered with paint chips, parking lot had debris from the dumpster and I found utility knife blades by the back of our car. Now to be fair this is no reflection on the people cleaning the room itself, they did the best job you could expect. But most important thing is when we went to the office to address the issue, the staff could not be more accommodating. They changed our room to a beautiful space next door, and we are great full. So thank you again staff for understanding, it goes a long way.
The Zarbrooks Z.
Évaluation du lieu : 5 Downtown Brooklyn, Brooklyn, NY
Stayed in C8 lower pool view room. We can still see the ocean and dunes from our deck so it still has a great view just not at close. You enter the unit from the outside, not a hotel layout but the area is very safe so that doesn’t make it feel like a motel. The property seems very well maintained. Even though almost every amenity was closed for the season during our stay(we still had one more night to go) that’s fine. Coming from a NYC studio, this feels like a house. The owners have decorated it beautifully with nice gray linen couches and high quality hardware in kitchen and bath. Only one bath has a tub but it was just the 2 of us. It feels brand new, no weird smells. The AC worked great. The only thing I would suggest to the owner is a better quality mattress in the main bedroom, or at least a pillow topper. It’s way too hard, last nights sleep was a little rough but there was lots of pillows to work with at least. I almost gave a 4 for this reason. But paying $ 160 taxes in per night, even off season is a great deal for what you get here. Also, someone posted they don’t have coffee makers so I emailed the resort to confirm and they assured me all the units do FYI, and ours did. I suggest asking for an upgrade in your booking however you do it. When I asked at check in he couldn’t but suggested giving more notice next time so they can try, so who knows it can’t hurt. He still said he might be able to move us for our last night so we’ll see. Also I triple confirmed before we came, the hot tub is not open if pool is closed like some hotels do.
Lori T.
Évaluation du lieu : 1 Voorhees Township, NJ
The office staff rates a 5! They are helpful, sweet and know their property well. I stayed in c10 pool view first floor. The unit owner invested zero dollars in this rental property. The whole unit was painted basic white with a few dated cheaply framed posters, the small bathrooms were old and original, The kitchen was somewhat updated and the tile floor was so poorly installed the tiles were popping up all over the place. The unit had a pool view with an outside patio. The patio furniture was plastic and the arm of the chair was broken. The small pool was heated with plenty of chairs around the pool deck. Pool attendant Sam was friendly and nice. Beach was a short walk from pool. Nature beach was beautiful and quiet. Beach attendants were pleasant and set up chairs and towels quickly. I’m not sure if I would return to this property. Unit so close to beach was definitely a perk but it was so basic with NO luxuries.
David H.
Évaluation du lieu : 5 Riverside, CT
Dune Resorts manages a number of co-op or condo properties that are owned by individuals. Some owners renovate and maintain their units better than others. Hermitage is the best property we’ve stayed at. The units are all 2 bedrooms, are large and laid out properly and very well furnished. They have a decent sized gym, big pool, tennis courts and have gas BBQs for guests. it’s a little pricey but during the summer all of the Dune Resort properties are expensive on weekends. If you stay at any of the other Dune managed properties you must ask if it was refurbished any time recently and whether you have wi fi and how the unit is laid out. In one unit the only bathroom was actually accessed from the kitchen and some haven’t been fixed up in a very long time. Sadly the price difference between a newly renovated unit and one badly in need of renovation is often imperceptible. I only know that at Hermitage I’ve always had a good experience. Not always at SeaCrest, Ocean Colony or WaveCrest. Then again you are here for the beach which is always great.
Carlos K.
Évaluation du lieu : 4 Upper East Side, Manhattan, NY
Nice site, cozy beds, right by the ocean, but the furniture and blinds need to be changed. Pool and Jacuzzi were good