Dunkin’ Donuts

Maybe it’s bad luck? (Or managing?) but they’re always out of the doughnuts I order… It’s 12:30 and they’re already out? Usually the blueberry ones… I only eat a donut once a month or so… I would at least like the one I want. Plus side: they don’t run out of coffee. Lol

This is a larger DD in Amherst MA. Has nice choices of seating types. Pleasant staff, look like students. Very easy parking and car traffic flow here.
Free Wi-​fi

Visited this Dunks again today as I was in a hurry, and it is the closest to my home. As the drive-​thru woman was handing me my coffee she said «Dark roast, right?» I said yes, and drove off. It was Hazelnut. Written ON the cup says Hazelnut. The occasional mistake I completely understand, and I LOVE D&D as a whole, but the employees at this particular one ALWAYS seem to disappoint. How can you vocalize my order back to me WHILE handing me the incorrect one? That goes beyond carelessness to complete stupidity.

This Dunkin Donuts continues to disappoint. One time I ate in, and the egg on my bacon, egg and cheese bagel was frozen on the inside. When I took it back to have it fixed, my sandwich came back without the bacon on it! The same sandwich made wrong twice! The manager and her co-​worker were too busy discussing something to pay any attention to what was going on, and my husband and I were the only people in the store!
I’ve had wrong coffee’s given to me, wrong donut orders, wrong bagel orders. I usually go inside just to watch them make up my dozen donut order to make sure they put in the correct donuts!
Save yourself the bad experience, and go down to the DD on University Drive. They at least manage to make things correctly, and while their service might be slow (they are really busy after all), your order will be right.

Undue hate for this place. While my loyalty still remains with the Dunks near 4 seasons, this dunks has been consistently good on the drive thru. I would absolutely recommend this dunks.

I don’t go here anymore. I have had about 10% of my orders screwed up. Twice I have ordered a sandwich and when I got down the road a mile, found out that it was still frozen… nasty.
The servers are ⁵⁰⁄₅₀. Half the time, you get a good one that listens, and then the next day you get one that just doesn’t get anything you say to them. I don’t know, maybe it’s the job but I have found that if I get up earlier and just make it myself, it’s cheaper, better and the way it should be done.