Curt’s Lock & Key Inc

Its to bad that I’m forced to have to give one star. On 7-​8-​2015 I purchased a floor safe for $ 400.00 INVOICE #990 023. It is for my house in Lake Havasu that I’m building. The safe didn’t have a combination yet and I was told they would help me set the combination for me when I was ready, it was included in the price. They put the safe on a cart and took it out to my car. My house in Lake Havasu is now completed so I figured out what combination I want it set to. Today 10-​15-​2015 I went back spoke again to Justin. I told him that the safe was in my truck and that I’m now ready to set the combination. He told me that he could not leave his shop to do it. I then said let me use a cart to bring it in. He said they do not have carts. I said he use a cart to put it in my truck when I bought it. He said o that cart we don’t have any more it broke. I then said okay I’ll carry it in. Then Justin said that it will be a $ 35.00 charge. I said you told me you would set my combination included in the price. Justin said that was that day but now its $ 35.00. I couldn’t believe it so I walked out. Unfortunately for the store I had brought my friend in with me because he was looking to buy a safe. So sad how people do business…

Curt’s has had this review deleted at least once saying it doesn’t have enough content so I guess I’ll add some.
I previously used this ‘Lock Shop’ on at least a monthly basis. They were the official locksmith for the company I work for and I was charged with calling or visiting them at least once a month. In addition I had them do lots of work for me (lock re-key’s, key duplications, even asked for a price on re-​keying my house). I still use them now, but not as often since I saw the sign posted in their shop that they will provide a discount for five-​star Unilocal reviews. My company has now moved their account to a different Locksmith.
Sort of goes against everything Unilocal is about IMHO, then again petitioning Unilocal to remove unfavorable reviews is less than Kosher too. Hopefully that’s enough content. I have several check-in’s at this location along with a stack of recipts proving recent service.

I walked in and out in 4 minutes to duplicate 2 keys. Discounted price if you bring cash, great experience.

This guys are good. Open bright and early. They work fast and do quality work. Will return for any other keys I need made.

Very quick, polite, and fair priced. I had some keys duplicated and it took less than a couple minutes, and the price was excellent. Previously I went to Home Depot for key duplication, and they always got it wrong. These keys worked first time I tried them. If I need any lock related items in the future, this will be the first place I go to.

Curt’s Lock and Key has been my source for key’s and other safety items for many years. I can always count on the staff to go the extra mile for me. In one instance, I had to somehow find a replacement key for an old safe. The owner, Dan, took the time to research and contact the manufacturer and obtained a set of new keys for me. The staff is great and the prices are good. I highly recommend Curt’s Lock and Key for all of your safety needs. You can simply walk in or arrange an appointment for your location.

Awesome service. Ask for Justin. They have great prices and know the product in and out. Perfect experience

This was the first time I had used this place. The person that served me was friendly and extremely helpful. Service was fast and excellent. Highly recommend !!