Perfectly adequate hotel, friendly staff, no major problems with my stay. I’ve heard there are some issues in Anchorage with unclean hotels, but I didn’t notice anything like that at HIE. My room had a queen bed, TV, mini fridge, microwave, desk and a couple chairs. I used the shuttle to/from airport and they are quick and run all hours of the day. Front desk provides free toiletries like soap, razors, toothbrush, etc if you forget anything. Breakfast is one of the better I’ve had! Biscuits, sausage/bacon/ham, gravy, eggs, pancakes, bagels, waffles, toast, cereal, fresh fruit, yogurt, instant oatmeal, coffee, juice, tea, condiments — 7 days a week. Two draw backs for me were the bath and wifi. Tub is very small, and water rarely gets hot enough long enough to enjoy a bath, but showers are OK. And the wifi is so poor that even writing this review is difficult. Seems it can’t handle the traffic of a fully booked hotel, service goes from 4 bars to 1 bar constantly. Bring a hot spot if you have one!
Rick S.
Évaluation du lieu : 3 Redondo Beach, CA
This was and is a solid hotel. The rates are a tad high. I’d paid $ 290 after taxes, for a room($ 259 rate) I secured literally at the last moment around 1:30−2am for the night with check-out being at 10am, so really only got a room for 8 hours, less than 1⁄3 the day. I was hoping for a «midnight special» room rate on unsold inventory, but they don’t have that program in place here. Regardless, the front desk service was nice and the rooms were clean and pleasant. They have a complementary breakfast, when I went featuring a few meats(ham, turkey sausage), biscuits & gravy, pancakes, and lots of other carbs(breads) with fresh fruit, oatmeal and a few other items. It’s conveniently located near the Airport, so if you’re a business traveler and can expense lodging, this is a solid place to stay.
Gary H.
Évaluation du lieu : 4 Huntington Beach, CA
This is what you would expect of a typical Holiday Inn Express. No frills, clean. Free breakfast, newspapers & wifi included. Beds were soft and a little lumpy. flat TV had plenty of choices. Close to airport and a short ride from downtown and many other places in Anchorage. We stayed in room 108, near pool, elevator and workout room(2 treadmill and one elipitcal machine). Due to it being below lobby you heard footsteps and people rolling their luggage from 6am on. I would suggest a different room Free shuttle, but check the shuttle schedule to be sure it is running at the time you need.
Kevin Q.
Évaluation du lieu : 4 Irvine, CA
We liked it, stayed 6 nights. Convenient and quiet location, pool for kids, friendly staff, good breakfast
Karen K.
Évaluation du lieu : 4 Sacramento, CA
The Good: Room 354 very quiet. Room was clean and pretty large. Comfy bed, plenty of pillows. Very easy to find from airport and easy access to restaurants, fast food, gas station, main road. Staff at front desk nice. Postcards and stamps available plus mail drop. Book loan shelf available in ‘computer room’. Coffee was decent and kept full and hot. Plenty of parking. The bad: Soy or almond milk needed at breakfast bar. Cold pool and very small, thin towels offered to dry off. HOT workout room(told manager and 3 days later still HOT) with no free weights. Treadmills have locked screens with no CC on for TV viewing. Dryer was broken for the 5 days I was there. The management dried my clothes in their industrial driers for me though-at no charge. Tub in our room dripped. Luggage racks needed-room was set up for at least two people but only had one luggage rack and nowhere to put the other suitcase.
Vici K.
Évaluation du lieu : 1 Kirkland, WA
UPDATE: While I still won’t give more than one star because of the way my daughter was treated, I will say that they GM called her and did apologize for the incident and the way the staff treated her. She was very accomodating, reversed the charges for her room and offered to comp her another stay. What an ordeal for a young woman to go through alone. Thank you for finally doing the right thing. If I could give negative stars I would!!! I am on the phone with my daughter right now trying to resolve a huge security problem at this location. Someone on the hotel staff let a stranger into my daughter’s room at 2am in the morning. I’m not sure if there is some sort of crime ring operating at this location or what, but everybody seems to act like this is no big deal. This stranger was let into my daughter’s room, woke her from a dead sleep TOUCHINGHER! She is getting a complete run around from local management & Holiday Inn corporate, because they are saying since she booked through Expedia they won’t do anything. However, Holiday Inn gets paid for rooms regardless of where it is booked. Expedia did not open her room door for a stranger, Holiday Inn did that! The hotel is responsible for security. What kind of organization would have such terrible security as to allow a one of their employee’s to aid in breaking into a customer’s room and then do nothing to eliminate her anxiety over this? If you have a reservation here cancel it, if you are thinking of staying DON’T! THISPLACEISTHEABSOLUTEWORST! Sleep on a city bus before staying here.
Razel M.
Évaluation du lieu : 4 Kent, WA
I was very impressed with this hotel. It was close to the airport and the shuttle runs 24 hours, and they’re very prompt. Important when it’s snowing outside and you are from the West Coast where it doesn’t really snow. =) The free breakfast was good and there was a lot of variety, though I would’ve loved more fruit. I appreciated that it runs till 10am for those late sleepers like me(granted, I was working until 2am or so). I also appreciated the speedy wifi. But I was particularly impressed with the rooms. I had a business-type suite with 2 queen beds, a desk and a couple of armchairs. There was a fridge and microwave in the room, and a nice TV. The décor was tasteful, the bathrooms were nice and very clean, and their toiletries(if that’s a factor) are Bath & Body Works. There were also quite a few restaurants around, so this was a very good location. I had a very comfortable stay
Shane Z.
Évaluation du lieu : 3 Willard, UT
Not a bad hotel, I tend to stay here because it is close to the airport. Rooms are not bad, as long as you are NOT on the 1st floor. Those rooms are bad. You can’t even get their«high speed» internet… which is a joke. But what do I expect, almost all hotels have crappy internet, my phone usually has a better speed. Pool is ok, but the temperature is very hot in the room. The gym equipment isn’t that great, but it gets the job done. Staff is pretty nice, they are all friendly. Not a lot of front parking, but plenty behind. Not bad, but not great, but I keep returning. Room Tip: Stay away from the 1st Floor! Lobby is on the 2nd Floor.
Dave S.
Laguna Woods, CA
It was decent hotel and with no frills. Anchorage is way better than Fairbanks, in my opinion…