Xtreme Bounce Zone

Very unorganized. Told me I would have a party room that I could decorate ½ hr before my party. Turns out they double book everything and I couldn’t get in to the party room til 2 HOURS LATER! Then they stood
There hurrying my sons party along so they could get the next one in. My son had a great time but for $ 250 I expected more, especially since I could take him for $ 3 on a Tuesday and he would have had the same good time. None of the employees I talked to have me the same answers to my questions. They had no idea what was going on. Sucks that I had to spend that kind of money

I didn’t even know this place existed until a friend asked if we could drop off our kids with theirs tonight for their Friday night kids’ night. For $ 15/​kid parents can drop them off for supervised fun, pizza dinner and a drink. Sounds fine to me.
We arrive and there is no one working the office, so we wait around and finally an uninterested teenager comes over and says, «Three kids? $ 45.» Ok, hello to you too. She then tells them to sign in, requires nothing from me and off the kids go to play.
We arrive to pick them up and while watching the kids play in the bounce room I see a tweenage girl scream in my 8-year-old’s face to «SHUT UP!» Three employees are standing around chatting, watching this occur and do nothing. These three girls did not acknowledge any parent that arrived to pick up children, there was no pick-​up or drop off procedure of any kind. Additionally my sons and daughter reported that they were being pushed and shoved and screamed at all night by this rude tweenage girl and the staff did nothing. She was even blocking specific bounce houses and not allowing anyone else to get on them, and forcefully shoving them off (onto the barely padded play mat lined floor). Not a blink from the staff. My children report that the staff wasn’t even in the room with them for most of the night. From what I saw this is completely accurate, they were busy talking both times I was there, they didn’t so much as look up from their conversations once to acknowledge children or parents.
Then my kids ask if they can eat because they are hungry. I ask if they had pizza, my son tells me, «Yeah, they got two pizzas and cut each piece in half and we were allowed one piece. They kept the other pizza for themselves.» So, they split 8 slices of pizza between over a dozen kids? Wow, awesome.
This place is seriously irresponsible, dirty, and poorly managed. We will never return to this dump.

Xtreme Bounce Zone has changed its birthday policy. They used to give you exclusive access to the bounce and party rooms when you had a party, but it’s now allowing the public into the bounce room even if you’ve paid for a party. So you don’t know who might show up at your kid’s party. Ridiculous. We won’t be going here again.

TL;DR: Place is a tragic accident waiting to happen. Avoid at all costs.
We went to this place once and were forced to extract our children from a dangerous situation that the staff/​management was oblivious to while it was transpiring, and then unconcerned with after we brought it to their attention – this after our signing a waiver releasing them from any indemnity for injuries. We will not return, and we intend to warn as many people as possible. Here’s what happened:
While we were watching our kids, a group of teenagers came into the play area, apparently waiting for a friend of theirs who was their playing with a younger sibling. These guys were all well over 6 feet tall – closer to 6’4″ or so (i.e. unusually tall even for adults). Instead of playing with their friend’s younger sibling, or entertaining themselves otherwise, they began playing in the bouncy houses themselves, WWE (professional wrestling) style, hanging from them, pulling them over, taking flying leaps over the tops of them without knowing whether any children were inside, and generally being reckless and aggressive. This attracted my wife’s and my attention and concern, especially when our kids, attracted by the «big kids» roughhousing, followed them into one of these things. The teens had the top of the contraption blocked off so that no one could slide down. My six-​year-​old son, being the type to take that as a challenge, insisted on trying to squeeze through them, whereupon they trapped him (playfully) at the top of the slide, then they all slid down in a pile of bodies (three of these teens with my boy). It was all in good fun and my son was laughing, but I know his laugh and he was starting to get nervous once they got to the bottom and he was still trapped. At this point I stepped in to take my boy out. I asked the guys once nicely to get off of him, but when they kept laughing and did not respond, I reiterated my suggestion in a different tone of voice and the fun ended rather abruptly, after which I physically pulled my boy out and went to complain to the manager.
My wife and I were shocked and disgusted by the manager’s response, which was to senselessly repeat that there is no age limit in response to our complaints about the behavior, lack of supervision and intervention, and the fact that what they need is a height and weight limit. There were no other staff on duty, and if she was supervising at all, she had been ignoring the behavior that had my wife and me on our feet immediately.
The fact that this woman had us sign a waiver and then took such a cavalier attitude about safety issues she should have made it her business to educate herself about has us particularly concerned, and we do indeed intend to warn other parents and whatever agency we find is in charge of places that cater to children but do not follow industry safety warnings for the equipment, which include not allowing children of starkly different size inside at the same time, much less teens old enough to drive and taller than most people on Earth, who weigh easily three to four times the average child young enough to enjoy a bouncy house. Physics doesn’t concern itself with good intentions.
Since her response to concerned and angry parents pointing out a safety issue was to shrug her shoulders and repeat the same irrelevant policy, we wonder what other corners are being cut in this place. They certainly haven’t pulled out the stops to make parents comfortable – you are expected to sit in a filthy second-​hand office chair facing forward in a row as if you are waiting in line at the DMV. There are no tables to put a laptop or iPad on. We’re accustomed to places that look a bit more like they give a sh*t.
Come to think of it, we might be finished with bouncy houses, period.
From one of the articles below:
* Having one child play at a time is the safest, but that’s not very realistic (or much fun), so only have children of similar age and size play inside these bouncers at one time.
* Horseplay, flips and somersaults should be prohibited; that kind of play leads to the most dangerous injuries.
* Always have an adult present when these devices are in use — but not inside with the children. Adults (parents and/​or bounce center operators) should be in a position to observe and intervene if children are engaging in horseplay or doing flips and somersaults.

This place is great! They have a lot of bounce houses, bouncy obstacle courses and bouncy slides. My kids get worn out at this place. They have an area just for kids under 5, too. That area has building blocks and smaller bounce activities. They host birthday parties, too. Check their website before you go, as open times tend to change. Free admission and coffee for adults while there with the kiddos.