Salon Vox

I’m giving 2 stars because the manager Jerimiah is super nice and I did have one good experience here before with Randall (who doesn’t work here any longer).
Went in for a color with a few foils of highlights (she did 10 foils). I have the worlds thinnest hair and it’s barely longer than a bob and I was charged ONE HUNDRED AND NINETY DOLLARS! (That’s right, $ 190!). The salon says, «well this is Ann Arbor!» PSSSHT! I have friends who have worked at salons in big cities and they even say this is outrageous!
I have never paid more than $ 120 to have my hair done in my LIFE. And when I say «hair done», I mean cut, color, blowout– the works!
This salon needs to get it together. I’ve watched it transform from a booming salon 2 years ago to when I go in now, it’s dead (even on the weekend).
I disliked my hairdressers personality so much that I cancelled my bridal updo after having her attempt to do it twice ($ 75+tip more dollars just down the drain) and I’m going to try somewhere new for my big day (which is tomorrow). Even after the wonderful manager promised to give me a good deal on my wedding day and set me up with a new hairdresser. It’s just no longer worth the hassle. Bye, salon vox!

This salon advertises itself as «moderate» in price but is definitely not moderate. I nearly fell over when they hit me with a $ 300 charge when it looks like I had nothing done to my hair. You can’t see the highlights. They charged me $ 75 for the haircut portion. I have straight hair. She cut an inch off. No style, no special cut or fancy layers. I’m very disappointed and will not go back. Make sure you read all reviews on this place. I should have done my home work.

Let’s be real, finding a stylist in a new city sucks. Because of the positive reviews I’ve tried Salon Vox twice, each time with a different stylist. Both visits resulted in thoroughly mediocre cuts. There was nothing wrong with either cut but they left me very nonplussed. Most recently I went in with a picture of Alexa Chung as a point of reference since I“m pretty lazy about styling my hair and that tends to work with the messy, undone looks she tends to have. I left with a very clean cut styled with curls (think like what you would give a little girl) – not exactly the vibe I had in mind. I guess I should have been more specific. I was told the curls would fall out b/​c the stylist didn’t set them with product. That’s all well and good but wouldn’t another viable (and more reasonable option) be to style the hair so that the look is finished when the client is leaving the salon rather than having the client leave with the promise that the style will look the way it’s supposed to in a couple of hours? Additionally, in what I think was an attempt to joke with me, the stylist made a couple comments that were just kind of weird and made the experience a little awkward.
Two stars for not being terrible and taking walk-​ins.

I’m writing this for those of you new to the salon, please do your homework and ask questions. Make sure you get a stylist with experience and is good at working with your type of hair and style.
Had probably the worst haircut in my life. Not revealing the stylist because I don’t want to damage her reputation. She was extremely nice and professional. She just did not have the skills. I asked for a long bob. Which I’ve had done well numerous times before. I got a very short bob that was uneven from back to front and from inside layers to outside layers. She used very basic cutting methods and did not know how to cut a blunt, clean edge. I went back to get it fixed. Cut looked better but just noticed this morning that it is still uneven in the back. I’m going to just live with it for now.
Hair always grow back.
The salon, however, is beautiful. It is large, Chic, contemporary and very clean. Staff is friendly and professional. Would have been a perfect experience of I received a good cut. Will try it again though (with someone else). 1 star for bad hair cut. 5 stars for salon.

Went to Vox for a haircut. I asked for highlights and a cut with angles and layers. The highlight wasn’t visible at, nor were the angles and layers. I didn’t want to spend $ 200 for a haircut that looked the exact same as before, but after repeatedly asking the stylist to fix the cut without any success, I gave up and left.
I called the salon a couple days later to ask if they would mind fixing it. They said they would be happy to fix everything, free of charge, which I was very thankful for.
When I arrived at my new appointment, they were very kind and made an effort to get things right. However, they kept trying to up-​sell me on an unnecessary keratin treatment, which was off-​putting. Overall, though, I was happy with how the cut and color turned out.
The real problem was that my «free» correction did not turn out to be free after all. They insisted that the new color required a toner. I did not request the toner, nor do I think it made any positive difference in the color. Then, at the end of the appointment, I was informed that I would need to pay $ 25 for the toner.
I posted an initial negative review, and the owner called me in a rage later that day. She agreed to refund my money, but only if I would take my review down. I agreed to take it down, and I did so after speaking with her… But she never actually refunded my money.
Absolutely horrified by such terrible client service.

They have a punch card program that let’s you get a free haircut after a certain amount of cuts. BUT, their turn over is so frequent that you never get to use and they refuse to transfer to another stylist which makes it useless. Also, they now have sever beginner stylists that have no clue how to cut short hair properly.

I tried leaving a negative review for this place three times (thanks Unilocal!). I would avoid the place at all costs.

Love Anthony!!! He does the best hair coloring!!! I always get compliments when he does my hair

I went to Lindsey for a haircut, and I love what she did for me! I didn’t know exactly what I wanted going in, and he read my hair and my personality exactly right to give me the perfect style. I have pretty thin, fine hair, and she knew exactly what would work for it. She’s really nice, too, and easy to chat with but doesn’t expect too much talking. The atmosphere of the place seems a little clubby, but everyone was really nice and down-​to-​earth, and the place was clean and comfortable.

I would consider this one of the higher-​end salons in Ann Arbor, the cheapest amount I’ve paid (with gratuity) about $ 50 and the highest was $ 80 for only a haircut. I’ve had my hair done by four different stylists there.
The only one I was 100% satisfied with was Ryan, who no longer works there. That is what is the most frustrating about this salon — they can’t seem to keep stylists. My mother had a similar experience with a stylist named Kelly who gave her the most beautiful bob haircut I’ve ever seen and she received compliments everywhere she went! Sadly she no longer works there too. This kind of turnover makes me wary about how staff are treated, adding to my distaste. The customer service is good and they offer you a beverage with your appointment, plus the atmosphere is very modern but relaxing. I just can’t take the lack of consistency. Outside of Ryan, it seemed that the other stylists just did what they wanted regardless of my warnings that my hair is naturally thick, coarse, and heavy and my requests to have my hair cut to accommodate its needs. Sadly even Ryan, when I went to him the second time, cut my hair haphazardly and with complete disregard for the initial concerns that he addressed during our first session.
The last straw is their product return policy. There is no sign or warning that their products are final sale. After spending almost $ 100 on some products, I changed my mind on a few and tried to return them. They were still sealed and plastic-​wrapped and I had the receipt, yet they stated that their policy is final sale, which was posted nowhere in their salon or website nor did the stylist and receptionist mention anything about it when it was purchased.
I really wanted to like this salon and gave it a fair shot, but after all these issues over a span of two years I am back to searching.

I have been going to Salon Vox for about 2 years now after deciding I needed to be willing to dish out some cash for a good haircut again instead of getting sub-​par haircuts.
Since I never plan in advance for haircuts and decide I need one THAT week or if I’m really itching for it THAT day I’ve ended up having my haircut by Ellie, Lauren and Randall. All of them do a fantastic job and I highly recommend them! Ellie was my first stylist and among other haircuts she gave me a great ear length a-​line. That haircut was a huge change for me, but I loved it instantaneously which says a lot about the quality of the cut considering I’ve never had that happen before. Lauren has been great with giving me fantastic trims while I’ve been letting it grow out that really frame my face and Randall just gave me a fantastic modern, low-​maintenance shag.
I LOVE this place, and it’s worth every cent ($ 40-​$ 50 depending on who I’m seeing and if they use a lot of a product during the blowout). Every haircut I’ve gotten looks superb for the three months I wait in between appointments and people compliment me on my hair all of the time because of what these girls have been able to do. I am dreading the day I have to find a new salon…

The only and best salon in Ann Arbor I’ve had my hair cut. The two stylists I had (Melissa and Randall) aren’t here anymore, but I still like Salon Vox because of its staff and environment.
I first came here to fix the short hair I tried to cut by myself and Melissa did a great job of fixing it. She was a great listener and I felt like she understood my needs. She gave me an asymmetrical bob. I loved how she made me look and feel! I didn’t feel bad about messing up my hair because she made me feel good about myself with the new haircut. The hair massage was amazing and she did an awesome job styling it afterwards.
I came to Randall to even out my asymmetrical bob when it grew out a year later. I wanted my hair cut so it would be set to be grown out. She was really friendly and easy to talk to. She gave me a haircut with long layers throughout, face-​framing layers, and a v-​line end. She made me look really good. The hair massage was awesome. She asked me questions and got to know about what I wanted and accommodated me so well.
I went back to Randall almost another year later to get a trim and she styled my hair in loose waves at the end. I loved it and my hair was so shiny and soft. I’m going to miss Melissa and Randall!
I don’t live in Ann Arbor anymore but Salon Vox will be where I go for my hair when I’m back! The service is amazing. Beverages are offered and your coat/​bag is taken for you. They even have numbers for the coats (like a coat check) so they don’t mix up your things with other people’s things. The environment is trendy and sexy and I always felt amazing walking out of there. Their hours are great as they’re open 6 days a week. I can’t think of anywhere better to go for hair cutting in Ann Arbor.

I really wanted to like this place. I tried to let them fix the color mistakes (3 visits) but I still ended up so unhappy. I decided to go out to Grand Rapids where they corrected the brassy blonde to a nice cool platinum.
Too bad. Everyone here is super nice and I did see people leave with beautiful haircuts but for color I will go elsewhere.
One more note: I know they mean well when they book a «consult» but I already drove into downtown and paid parking for the initial consult and then again for the 1^st appointment, then they asked me to repeat another consult visit to discuss fixing it. Who has time for that? I had to pass on the consultation but I was disappointed that the 2^nd/​3^rd «correction» visits did not make it worthwhile.

I have been going here for nearly 4 years. I have a specific hair dresser Tiffany that I go to however if she is not available and has other appointments Josh has been great too! I love my haircuts here.
I have also done ombré and the keratin treatment here and was very pleased with the results!

Well over a year later, I still go to Lindsey for my regular hair cuts. She’s a great stylist and conversation is easy. I would definitely recommend her for either a dramatic change or just a regular visit!

So overpriced. My haircut was OK but for these prices I expected to be blown away. I go to Brittany at Salon Fraxure. They also seem not to know how to cope with Asian hair in any way.

Today was the first time I visited Salon Vox and it was spectacular. I called and made an appointment and was able to get in within a half hour. The young lady on the phone was very polite and seemed eager to help me get an an appointment immediately.
When I got to the salon I was really pleased with the staff at the counter. They were friendly, offered me a beverage, and took me upstairs to wait for my stylist. They didn’t seem disconnected or distracted like a lot of staff at other salons in the area.
I only waited about 5 minutes before the stylist (I think his name was Chris) got me into chair and began asking questions about what I wanted done. He didn’t make annoying small talk like a lot of people do and was very complimentary. The wash, haircut, and style didn’t take longer than 45 minutes (this was great for me. I’m constantly on the go). I was really impressed with how fast I was taken care of and how clean everything was.
I would definitely recommend this place to my friends and plan on going back as soon as I have the need to. Thank you for the great first experience Salon Vox.

This review is about Randall, one of the stylists at Salon Vox. I live in California but make it a point to get a haircut with Randall whenever I’m in town — not because I require anything particularly complex, but because she makes the experience extremely enjoyable and refreshing. You can tell how passionate she is about her work just by speaking with her for a few minutes, and I always leave the salon feeling just generally happy (which is saying a lot for a guy that usually cuts his own hair!). She always does a perfect job and has helped shaped my «look» over the last several months.
Randall is also an extremely thoughtful and introspective person — I’ve gained a several pearls of wisdom over the conversations we’ve had. Highly recommended.
As far as Salon Vox goes, the location is awesome (right off Main Street) and the interior is clean, bright, and energetic.

Let me preface this review by stating that I have been to Salon Vox a total of two times, the first time was for color only about a year back and I was extremely satisfied with my hair if not overly ecstatic about the price.
The second time was 4 days ago, when I had saved up some money to go in for both color and trim. I have sported the same essential style, a streak of white blonde in brunette hair, for the past 5 years. I have been to many salons but this is hands down the most painful experience I’ve ever had. In fact, oblivious as I am, I didn’t even know that I could really get a chemical burn to my skin from a hair salon until earlier this week!
In all the years of getting the same process done to my hair, not once have I ever had this experience and I would hope that a salon stylist specializing in color (especially the platinum blonde variety) would know this, but it seemed that my stylist was as clueless as I was!
I sat under the heater titling my head and wiping the hair color off of my ear as it dripped there (no foil, I thought perhaps it was an unnecessary step, since she skipped it?). It seems I have a relatively high threshold of pain as well as being way too accommodating in the face of that pain. My stylist finally came out to check on me and gave me a wet towel and new smock (as I had effectively wiped a bunch of bleach onto it in my efforts to relieve my ear from it’s burning), she asked if I was doing ok and I said sure, not knowing that she would want me to sit there for another 10+ minutes.
I went along with her nonchalance as an indicator that I was over-​reacting and everything was fine. The remainder of the salon visit was fine, my ear didn’t hurt too much and the cut was fantastic and the color was pretty good. I did not, however, take a closer look at my ear until I got home… at which time I wondered what type of hair product she had used as the hair around my ear was matted to my head like too much mousse. Oh no, that wasn’t mousse, that was my ear seeping from having been burned and blistering!
Not knowing what to do and it being New Years Eve I figured I couldn’t do anything until after the holiday anyways. And I did call the salon yesterday to let them know what had happened. The receptionist was kind on the phone and expressed that this is not something that happens there, wanted to know if I was caring for the burn, and that the owner would call me to make amends etc, because that is the type of salon they are. When I received a call from the salon owner, Jennifer Hepler, she expressed more of the same and indicated they could give me a discount on future services.
I have no reason to revisit the ONE AND ONLY SALON TO EVER GIVE ME A SECOND DEGREE BURN, which resulted in her providing me with a measly $ 32 off of my $ 115+tip service. Four days later, my ear is further blistered, pussy and in pain and I would warn anyone going to this salon to stay away from the color.

Two reviews: Haircut by Jess (5 stars), Eyebrow Wax by Zack (3 stars)
–Haircut was perfect. Jess knew exactly what I wanted and did an amazing job. I have curly and thick, long hair and she cut it perfectly and straightened it and everything in record time.
–Eyebrow wax was slightly brutal. Zack (apologies if misspelled) is very rough with his touch and pressed down so hard on my face/​eyes that it hurt my eyeball through my eyelid. He also worked so, so, fast that he miss-​pulled one of the strips off (he apologized). He also smelled like cigarette, which only was noticed because of how close one needs to be when receiving a brow wax. I feel like maybe he’s new to waxing. I had an eyebrow wax done there many months before (can’t remember their name) and had a perfect experience though.