The worst Denny’s I have ever experienced. Top to bottom. Bad food, extremely bad service.
Amber E.
Évaluation du lieu : 1 Annapolis, MD
Dined there Saturday afternoon. The restaurant was not busy at all and there was more staff present than patrons. The waiters were eating food in the open and wiping their hands then handling people food. I ordered an iced mocha cappuccino, grapes and bananas for my child, a burger, pancakes, a smoothie, and a breakfast sandwich for my beau. The iced mocha cappuccino came with caramel in it. Since when does Caramel make Mocha??? When I questioned my server she said«that’s the way we make ours here.» Lies! I’ve had it the correct way here before. I then looked to the kitchen bar and saw our food sitting in the window. Our server«Mini» was no where to be found. I then saw her come in from outside and walk right to our plates. She didn’t wash or sanitize her hands. To add insult to injury, my child still didn’t have her grapes or bananas. They didn’t even have the Shrek Kiddie cups that they’re promoting. Upon realizing my child didn’t have her food she took those same dirty hands and prepared the grapes and bananas. My beau couldn’t find the bacon on his sandwich and I was way beyond over it. We called for the manager on duty who looked beyond clueless of the mess going on. When she questioned the server about the caramel the server admitted she did it but walked away from her as she was still talking. Never once did the manager ask her about the hand washing. Of course the staff is nasty when the manager doesn’t even get respect. I will not be dining here ever again. We paid for the apple juice and the smoothie and looking back on it I shouldn’t have paid for that. Where is Russ Ptacek when you need him?!?
Jessica C.
Évaluation du lieu : 4 Arnold, MD
It’s Denny’s so what can I say. Nice renovation. My favorite server was there. Food was decent.
Mike R.
Évaluation du lieu : 4 Annapolis, MD
Denny’s has had to make major changes to keep up with the ever growing competition. This location recently went through a redesign and it looks great. The value is through the roof. Service is good and good tastes great. Get the Super Bird…
Rocky R.
Évaluation du lieu : 5 Centreville, MD
I have not been to a Dennys in some time. This one looks like it was newely renovated. It was very nice and clean. I noticed that others mentioned they had poor service. Our server was outstanding. She was super friendly and very accommodating. We had better service than in some fine dining establishments we have eaten in. I wish I could remember name to mention it here. The food was your typical Denny’s diner fare. They had new hamburgers on the menu that we tried and everyone liked very much. One in our party got the steak and cheese sandwich, and he raved about how good it was. The kids got chocolate lava cakes after dinner and they were very good as well. We had an excellent experience, good food for the money, and outstanding service. We will be back again.
Kevin Y.
Évaluation du lieu : 4 Church Hill, MD
First when I got there, there was a 15 minute wait but that is to be expected of any dinner in Annapolis on a Sunday morning so I was not upset. The thing is that there is only 1 small bench that is considered a waiting area so about 13 people are trying to huddle in this little area to wait to be seated which isn’t the best but not a deal breaker. Once I was seated my waitress immediately asked what I wanted to drink and had it out o me in seconds and then took my order of pancakes, eggs, bacon, and hash browns and was on her way. 10 minutes later my food arrives, which was surprisingly fast considering it was so busy. The pancakes were medium size but quite delicious, the eggs were pretty bland my a little pepper fixed that, the bacon was not that great and felt kind of rubbery but still tasted pretty good, and the hash browns were great. Overall it’s just like any other Denny’s I suppose, pretty good place to eat if your on a budget.
Daniel C.
Évaluation du lieu : 1 Annapolis, MD
Quite possibly the worst service I’ve ever experienced anywhere. Let’s see: Waited 10 minutes from being seated until waitress acknowledged us. After pouring coffee, no silverware or cream provided, had to ask for it. There were two of us, and my companion’s food was brought out 5 minutes before mine. While I waited my coffee was empty and the server paid zero attention and could care less. My food was brought out and had to ask for more coffee and syrup, which seemed to inconvenience the staff. Waited 10 minutes for the check. Haven’t left a place without tipping for a long time, but did so here and felt no guilt about it whatsoever. Will absolutely never return here and may in fact never go to another Denny’s again after this experience.
Guinivere S.
Évaluation du lieu : 1 Vaughan, Canada
This place is busy for breakfast! We waited a bit before we got a table. When we were seated I ordered coffee. The waitress brought me the cup of coffee complete with someone else’ lipstick marks on it. I showed it to her and she brought it away. When she returned with the cup, the lipstick was gone from the spot it was, but then there were streaks of pink on the other side of the mug… so instead of getting me a clean cup she just wiped off the lipstick but not such a thorough job. I didn’t say anything, but just dipped my napkin in my water and scrubbed the cup before drinking from it. Ordered pancakes with blueberries alongside the Human Torch which I am VERY glad I did. The HumanTorch arrived on a very hot skillet and was too hot to eat for around 20 minutes or so. I ended up moving pieces from the skillet onto my pancake plate just to cool it off in order to eat it. Although the description sounded lovely, in reality the food was not edible. I picked away at it, but the food was just pure hot… like suicide wings. I didn’t enjoy it at all. I felt sick for the rest of the day, and I won’t return.
Anna M.
Évaluation du lieu : 1 Alexandria, VA
This has the worst service ever!!! Came here on a Saturday for brunch. There was a line as usual but the hosttess took her time in seating us while there were 6 empty tables. We got seated after 20 mintues, then we waited for our order to be taken for 30mins. Thank God our food came out after 10 minutes. Good comfort food but lousy, terrible service.
Joseph R.
Évaluation du lieu : 1 Manassas, VA
Went in on a Saturday night after church the place was nearly empty yet it took 20 minutes for them to bring the first plate of food and I came with a group of 5 and the plates came in 5 minute intervals my hot chocolate was lukewarm didn’t have whip cream and had a giant thing of un mixed powder in it the plate I ordered was ok(grand slamwich) but everyone else’s looked like it was half eaten over all it would’ve been better if I ate at the McDonalds we passed on the way
Janet K.
Évaluation du lieu : 2 Annapolis, MD
So, I was on my way from Nordstrom to Whole Foods starving to death since I had not had time to eat before leaving home. Denny’s driveway was right there inbetween calling to me to give them a try before I passed out from hunger. I know I am a bit of a food snob and there must be lots of people who like this kind of food, but then there are lots of people supporting Chef Boyardee too… Coffee was awful, the shredded frozen potato side was tasteless with a nasty texture, the bread for the toast was the cheapest quality, and the cheese omelet was rubbery. But the worst of all was the fact that they did not even have the option of butter, only the artificial margarine style topping that comes out of a chemistry lab. Super yuck. I won’t be back to try anything else and the reason I am giving 2 instead of 1 stars is that I noticed some hamburgers coming out of the kitchen that looked like they might actually be decent. So, maybe the lunch fare is better? I’m afraid I will never know…
Nikki K.
Évaluation du lieu : 1 North Beach, MD
My boyfriend and I love Denny’s and go quite frequently. We had been to this location several times before and had never had a problem, but then on July 5, 2014, we walked in at about 3:00 p.m. and stood in front of the register waiting to be seated. Business was very slow, with about four tables occupied in the entire restaurant, and there was no one in front of us waiting to be seated. There were three employees within four feet of the seating area/register. All three of them looked directly at us several times but never said a word. The one directly behind the register continued cleaning silverware, while looking directly at us, and not once did she or anyone else say ANYTHING, not even«hi,» much less ask us if we wished to be seated. After about a full five minutes of total bewilderment at the fact that we were being completely ignored by at least three employees, we walked out and will never return to this location again.
Bobby F.
Évaluation du lieu : 2 Annapolis, MD
I came in recently for breakfast and damn they actually fixed the place up. I remember looking the same for at least 25 years or more. Sadly, the food did not get an upgrade. Terms like mediocre and subpar come to mind for me. While cheap, the food reminds me of something I buy in the frozen section of the grocery store. I ate at eggcellance recently and man the food there blows Danny’s out of the water! The employees must be very loyal because I have seen a lot of the same faces throughout the years. No disrespect to them, but I can’t imagine tips being that great there.
Joe G.
Évaluation du lieu : 2 Orrtanna, PA
The food was good, for standard chain breakfast food. But for a Sunday morning, the place was terribly understaffed. I think three waitresses for the floor, and one for the counter. Lots of people waiting to be seated or waiting to pay. I was not offered a refill on my coffee even once.
Arlo H.
Évaluation du lieu : 1 Ocean City, MD
This place has terrible service and appears dirty and cluttered. Try the Double T Diner down the street.
Jacalynn H.
Évaluation du lieu : 2 Annapolis, MD
Denny’s has always been a great place for me and the group to go on a Sunday morning after a long Saturday night. Recently I have seen a great decline in service and food quality. Our orders are never right. It always takes a ridiculous amount of time to get our food, and drinks are always empty. I always get the same thing. Chicken salad. Shouldn’t be to hard right? Wrong, out of all the orders it usually takes the longest. Never comes with the bread and avocado like its supposed to. After waiting a great amount of time for our food that always comes out wrong going to pay is always a big ordeal. For some reason asking for a military discount is frowned upon here. We get the roll of the eyes and big sighs as if we are asking for something that’s nearly impossible to do! Denny’s I have to say that you used to be a great place for a group of friends to recoup after a long night, now its just not worth the drive, the wait, and the money. Don’t worry though you won’t be handing out anymore military discounts for this group of sailors. Sorry for the inconvenience.
Cindy P.
Évaluation du lieu : 3 Baltimore, MD
What’s there to say about Denny’s…it’s «mood food» and it’s inexpensive. Service is usually pretty good and food tends to come out quickly as long as its not slammed in there. My only complaints are. it could be cleaner. A serious deep cleaning crew should come in there and once over the whole place. Next time you’re there look at the windows. They are caked with crust! Super gross. And the last complaint is something that the staff can’t really do anything about… we live in Edgewater and getting to Denny’s is soooo inconvenient. We have to go all the way down to the hospital and come up around the mall to turn right into Denny’s. I wish they had a back way to get in there from Riva rd. But I’ll make the drive to avoid the new Ihop in Edgewater.
Ma-e M.
Évaluation du lieu : 3 Anne Arundel County, MD
I have said it and retold it, over and over again. Denny’s is good for breakfast place but not all Denny’s are good; If you can keep it clean and organize, Denny’s would be all right.
Marianne L.
Évaluation du lieu : 3 Alexandria, VA
Once you get in here and get a table, everything is smooth sailing. We had a great server who was very attentive and friendly. The food was the consistent, hearty fair I look to from Denny’s and I had to restrain myself from some attractive items I saw arriving at other tables due to a new commitment to eat more healthy. My friend and I were starving and I was happy to find that although very busy, the kitchen was on the ball and our orders came out quickly. Docking from significant stars here though as this is singularly the most irritating business I’ve ever tried to get into. Its impossibly located and we had to drive way out of our way and then cut across the Pier One parking lot because of the divided road with no turn access from the opposite side of the street. I have an SUV and actually considered driving across a small field to get there when our second attempt to figure out how to access the parking lot failed. Lots of folks waiting around for a table at noon on a Sunday, so if you’re heading there for your post prayers pancakes, be prepared to mill around in the far to small waiting area.
Christine C.
Évaluation du lieu : 4 Annapolis, MD
We like this Denny’s, it’s fast and clean and in a convenient place! We usually go on a Sunday Morning for breakfast and park in Pier One so we dont have to drive all the way around. It’s a typical Denny’s otherwise, but I have always enjoyed the service when we go. I do recommend this location!