McNelly Optical Co

My family’s been going to McNelly for twenty years. They have always been the most professional and understanding people I have dealt with in the medical field. One time I had to go to a «Brand X» optician who gave me a prescription that I took to McNelly. They told me the prescription could not be right, given the fact that I had a previous one that they had filled. Lo and behold, when I took it back to «Brand X» they admitted that they had written the proscription reversed.
We started at the Giddings ave. office and now go to the Sajak Pavilion at Anne Arundel Medical Center. Both have awesome people.
Now I have two teen aged girls with glasses and McNally is helping the next generation. They are the best.

LOVE this place! Probably the best and most knowledgeable service I have had in many years. In fact, I don’t think I will go anywhere else. Ever.
These people (I worked with Ed, and his father, who own the business-​they are at the Giddings Ave location) are devoted to what they do, and to a happy customer. I have been back several times now for different prescriptions and they nailed it! Had fun too. This place is like businesses used to be. Forget anything else; go here. Do bring your own frames if you want something quite unusual; because McNelly is a smaller business you will find an adequate selection but nothing too offbeat. BUT they worked with my very weird German-​made frames and got the lenses made. No one else in Annapolis would touch them.

I went to McNeely based on my PCP’s recommendation after bad experiences at two other highly rated Annapolis Opticians. I worked with Ed Marshall who has been with McNeely since the 80’s. Not sure, but believe he’s part of the ownership family.
Ed listened to my issues with progressive lenses. I don’t have a difficult prescription at all, just a typical 60 year-​old presbyopic. I needed lenses for a computer environment and all the PALS fitted elsewhere were very spotty-​focused with lots of peripheral distortion. The lenses Ed recommended were completely different with wide focusing corridors and a field of vision as expected from an «occupational» lens. Why that was so hard for others to fit was beyond me. I was told repeatedly that I’d get used to the peripheral distortion (it’s normal) and get used to focusing on the one spot that was actually in focus. «It often takes up to two months to work with them.» Maybe a week or two, but who wants to sit working on the edge of vertigo for two months! Forget that.
I highly recommend Ed Marshall. He knows optics and happily spends lots of time answering every question I could think of. Give McNeely on Giddings a try!
Oh, and even though my lenses were a rear-​surfaced, individual digital design (Shamir Autograph Office), I had them in less than a week from dropping off my frames and placing my order.