Under Armour

I frequent this Under Armour store often. It is in a very nice area of Westfield Mall near the Crate and Barrel and the Lord and Taylor. The staff is always very friendly and attentive, although when things get a bit busy, you may have to wait a few moments to get individual attention. It is sometimes difficult to determine who actually works there, since they wear Under Armour as their work attire — but then again — so do half of the Marylanders!
I have asked the associates for items that I don’t see on the floor and they are more than eager to go in the back to see what is left in stock.
They are pleasant with their «no questions asked» return policy (I’m not sure if it’s a policy, but they are cool with anything I need to return even if I lost the receipt).
The store has much improved and brighter lighting inside now than it had a year ago. For that, I give the 5^th star. I can finally see what I’m looking for. A few years ago, it was so dark and loud in there, I couldn’t remain in the store for more than a few minutes without freaking out! Now it has the perfect lighting and the music is at a great volume. I had a very pleasant shopping experience even two days before Christmas!

Of all the high tech clothing stores, I think I like Under Armor the best. Their clothes looks great and I like wearing them for the style and performance as well. This store is kind of snobbish. If you’r overweight, and I’m slightly overweight, they give me the impressions that I shouldn’t be in there. Because of that I rarely buy my favorite high tech clothes in here. Plus, they rarely have good prices. You want good UA products at a cheaper price, I suggest Modells or Dicks instead.

First I want to preface this by saying that I am a huge fan of Under Armour products! However, they need to do a better job of who they choose to represent their company. I went into the store in Annapolis, MD this evening with my daughter and mom and left completely disgusted. There had to be at least 7 or 8 employees there at the time. I was in there probably 40 minutes. Never once were any of us greeted or asked if we needed assistance. I walked past the shoes and there were 4 employees standing there talking and just pretty much hanging out. There was another employee off to the side folding clothes. Not once was I offered assistance. Another employee walked in (looked like he could have been a manager) and his service sucked just as much as the rest of the staff. I had a couple items in hand, then walked over to the women’s clothing. There were jackets hanging fairly high and I clearly needed employee assistance. 3 of the guy employees were standing right there, and could clearly see that I was unable to get the jackets down. Finally, I broke up their little conversation and politely asked one of them to take the jackets down. He continued his conversation while he took the jackets down and walked away. I was disgusted with the service, but in all honestly, I still wanted the products. I had about $ 400 worth of merchandise and went to the register. By this time the gaggle of employees were all just sort of standing there chillin and talking. At least 2 of them were looking right at me standing there at the register and never bothered to stop what they were doing to assist. Fed up, I piled the clothes on a display and left, ensuring they saw all the clothes they would have to restock. Oh, they sure noticed me then (and I’m sure we’re not happy). Needless to say, I refuse to support Under Armour products in the future. I can’t support a company that lacks respect for their customers. I work too hard for my money! I think the employees of this store are very (and clearly) racist and it’s unfortunate that my 8 year old daughter was with me at the time. She asked me why they wouldn’t help me. All I could really tell her is because they were a bunch of idiots! I would give them negative stars if it were an option!!!

Now don’t get me wrong, I love under Armour products, especially their compression gear. This review is strictly for the store itself, I never expected to experience racism or selective customer service from the workers.
I just left the Annapolis mall at about 9p, was in the store at 8p and one of the male workers only choose to speak and attend to the white patrons. I was in such disbelief I mentioned it to my fiancé, who didn’t believe me so we tested it out. Near customers coming in and we again weren’t spoken to or helped or acknowledged but All the white patrons were. So we said maybe we look angry, maybe we look like bums, maybe we look poor, an older black woman walked in and nothing. White people right behind her, ‘hey, how are you guys, can we help’.
Really…
Some of the workers suck ass…
I was so excited to even see the store because I had never been in one and this was my first experience. It killed a lot of the love I have for the company although I’m aware that people can be ass holes but I can’t help but to have a sour taste in my mouth.
I think I’ll stick to online shopping, I actually wanted to try the outlet but now I don’t know.

A very nice UA store, one of the best I’ve been too. Plenty of gear for the guys and the ladies. My wife tore the place up leaving with a handful of stuff and I left with a Loyola lax shirt. I really liked all the local team gear they had as well as some local area shirts with Canton and Fells Point on them.
Well lit and stocked store, helpful staff, clean area. Will be back.

Why aren’t there any windows to this store? Is this a vault? what is in there… a club? Kinda feels like it when you’re walking down the ramp. No loud music though. Let’s me shop.
They have a huge selection, lots of clothes for the guys and the ladies. Checked out the sale rack and my friend found a nice long sleeve for $ 20. Plus they gave her a 10% military discount on top of that. whoo, deal of a steal.

If you’re a fan of Under Armor this is one of only a handful of stores where you can see most of their line so you can try it on and do some comparison shopping.