Food is just ok, service for take out is lacking. I have never eaten at the restaurant. The last two times I ordered for pickup and was told it would be ready in 15 minutes it took more than 30 minutes and they don’t seem to care that service is slow. I don’t plan on going here again.
Peter L.
Évaluation du lieu : 1 Antioch, CA
Food is consistently good, however, cleanliness is a real issue. If the entry doors to the mens and ladies restrooms are any indication of what goes on in the kitchen prep area, I’m going to discontinue going there. I wouldn’t be so concerned but when you think about it, all employees use these restrooms as well, so remember that next time you frequent the place. I will be willing to bet that the men’s rest room door is still smudged and filthy… gross.
Paul H.
Évaluation du lieu : 3 Antioch, CA
SALT&PEPPERPORK… wasn’t the best I’ve had… the place was clean service was fast but then i beat the lunch rush. Mongolian Beef very bland for my taste. Cashier was very professional.
Hello M.
Évaluation du lieu : 1 San Bruno, CA
So… in on a Sunday early dinner, arrived at 5:00. Stood around the cashier counter for about 5 minutes as a server took a phone order and another running around. Finally sat. Order taken, no problem. Appetizer arrives 10 minutes later… then dinner ANHOUR after… WTF!!! The two servers were running around like crazy for 3 tables and non stop togo orders ringing off the hook. Suggestion, DINEINGUEST should have their food cooked BEFORE any take-out order… we are the PRIORITY! If your backed up, over quote the take-out orders… if they agree for the long wait… then that’s on them. Extremely frustrating dinner! The servers were apolitical… not their fault! The cooks should have come out of the kitchen with the manager and apologize while kissing my shoe! Never going back!
Irene M.
Évaluation du lieu : 1 Antioch, CA
I ordered the Sweet and Sour Fish the sauce was watery not good. Also ordered the egg rolls very good. Mongolian chicken sauce was very watery a sauce should coat the meat not soak in. Over all meal was not good will not come back again.
LifeNTimesofHiD B.
Évaluation du lieu : 1 Pittsburg, CA
Attention all Antioch !!! I should of never deviated from Tao San Jin. Tao San Jin cares about the customer. This restaurant The Rice Bowl formerly known as Mei Mei’s. They have the same owner just a change of names which is also questionable. I never got a call back from the manager. I was told the manager would call me back last Saturday after telling me pick up(20 – 25) would be faster than delivery(90 minutes) on a Friday night. Had my husband go down 20 minutes after calling the pick up order and the food was not ready after an hour. Not the first time we’ve had bad business with this restaurant. They have forgotten parts of our order. They’ve told us wrong wait times for past deliveries. 90 minutes for delivery is unheard of. Customer satisfaction is not a priority with this restaurant. Please do not support this business.
Jiselle T.
Évaluation du lieu : 4 Brentwood, CA
Fast delivery, good food. Just ordered soup for tonight :) Never ate at the restaurant but it looks nice and inviting.
Monie c.
Évaluation du lieu : 1 Antioch, CA
If there was a negative star, I’d give it 5 of those. We went there trying something new but we should’ve stuck with Canton City. The wait times are horrible and it wasn’t even busy. There was a ton of staff in the back. The lady up front doesn’t even give you a heads up that there’s a long wait time. We get the food home and we were super disappointed. No flavor! The soup was like water. On top of that we didn’t even get our drinks! We would’ve been better of going to Panda Express or Safeway across the street. Don’t waste your time there.
Mayalia B.
Évaluation du lieu : 5 San Jose, CA
I’m so confused as to why this place has gotten so many negative reviews? I ordered the rice noodle chow mien and my taste buds were extremely happy. My food was fresh and didn’t take too long. The establishment was clean, the staff were nice and again my food was good. Perhaps this place has taken some steps in the right direction since the posting of those bad reviews I definitely encourage you to give it a try. I was impressed
Jill G.
Évaluation du lieu : 2 Concord, CA
I spent $ 60+ here and was expecting my moneys worth. The fried rice didnt taste good it was ok, the garlic fillet minion for $ 14 was a disappointment, the steak was like rubber I like the steak at Panda express better.
Danisha D.
Évaluation du lieu : 1 San Leandro, CA
Horrible service and even worse food. I called in an order for delivery. It took over an hour. Then when he arrived he did not put in the right gate code that I gave him so I had to come down the stairs. Then when He parked the car I saw that he had my food sitting on the floor by his feet smh he was also on the phone yapping away forever in his native language. Still with my food sitting on the floor. Then when I finally get the food upstairs the chow mein was dry with NO flavor no juices at all. The rice was also dry lacking flavor. Cold fried prawns that tasted uncooked. Beef and broccoli was very mediocre… broccoli was not steamed very well. Overall the food was terrible and not worth the wait or the money. I will never order here again and I wouldn’t advise anyone else to neither. Zero stars for poor service and poor food. Ugh yuck.
Ruby P.
Évaluation du lieu : 1 Oakley, CA
I walk in with family of 5 the first thing the waiter says he prefers for us to order and take out cause he’s the only one there… Wow I’ve never been to place that has done that he lost business and very poor customer service… how is that our problem he has no help oh well whatever never going back there again
Elizabeth C.
Évaluation du lieu : 1 Brentwood, CA
Horrible customer service. The woman was very rude and pushy almost wanting to rush us to order. Food is mediocre at best.
Marissa L.
Évaluation du lieu : 1 Oakley, CA
I’ve eaten here a few times and the food was really good except for the last couple of times and now it’s called the rice bowl they still have their original menu and I normally get their individual meal its filling… The meal also comes with two egg rolls… Most of the product was fresh but a lot was wrong they brought out cold rice when we asked why that was the server said«Ooh well umm would you like me to put it in the microwave and warm it up for you» normally we just get fresh warm rice… And this last time the servers came up to the table over four times asking all sorts of question which was nice but just let us enjoy our meal even though we were the only ones there… After all the food comes out they forget the egg rolls so I wait and they don’t come after we were done I figured I would go up and pay and just ask them for the egg rolls and have them later as a snack… The front desk lady said«Ooh umm that’s a typo you only get one or the other» I told her it said plus egg rolls… That’s when the other server chimed in and said«you either get fried rice or chow mein or egg rolls» I didn’t want to cause a fuss so I left but they need to change that typo or not forget my food next time if there is a next time…
Ron P.
Évaluation du lieu : 1 Sacramento, CA
The only thing good about this place is the service and the pricing for the food which is really cheap, BUT, the food was horrible, cold, taste boxed! Don’t waste your time, you’ll be sorry and disappointed, definitely will not return I don’t know what all the hype is for. Honestly Panda Express is way way better than them
C.I G.
Évaluation du lieu : 4 Antioch, CA
I love this place. The food is great and so is the price. You should definitely go there if you want great food for a great price. The waiters and waitresses are always polite and are happy to help you. Except yesterday. I was attended by the rudest, most stubborn lady I’ve ever had the displeasure of meeting. Not only did she not write down my order, but she absolutely refused to believe she got my order wrong. When I asked for no onions and the plate came with onions, she said that’s what I asked for. Two men were sitting behind me, one told her his order was wrong. He asked for a Number 3 but he got a 4 instead. To which this lady replied«No, you ordered a number 4» leaving him having to explain that he cant eat pork so it’s impossible for him to have ordered a 4 has mostly pork. They discussed back and forth over who was right. When common sense dictates that the guy who ordered the food is right over the lady who doesnt even write down orders. Later, we got attended by a young man(17 I’d guess) who was much nicer and actually attended to my needs. I made sure that he got the tip instead of that lady. I didn’t wanna risk her swiping a tip she didnt deserve. So all in all, Mei Mei(now known as rice bowl) is a great place to go to. Just make sure the older asian lady(50ish) DOESNOT attend to you. You’re in for a bad time if she does. Besides that, great service. 4⁄5 Also, the hot and sour super is to die for. Make sure you get some if you go there! 7÷18÷15 I still HATE that lady. SHEISTHEWORST. Good food though. 10÷13÷15 I’ve heard rumors that the place is very unsanitary in the back. Again, these are just rumors so I haven’t lowered my rating. But apparently they do a terrible job of cleaning up the sinks and they’re usually covered in chicken blood. I’m dry heaving just thinking about it tread carefully
Rebekah K.
Évaluation du lieu : 4 Antioch, CA
I really enjoy coming to this place because of their lunch special! Affordable, good Chinese food. I’m not sure what the cost is w/I the lunch deals.
Eric T.
Évaluation du lieu : 4 Antioch, CA
They’re a step above your local Chinese fast food. On occasion, they’ll have traditional specials(black bean bitter melon and beef) and have a fresh lobster tank. Flavor wise, they’re very good consider they don’t use any flavor enhancers. Delivery is also fast. If you’re order totals $ 22.00 or more, they’ll throw in a free item(usually egg rolls or a fried rice). Not bad and very reasobly priced
Paul D.
Évaluation du lieu : 5 Santa Rosa, CA
Loved their crispy sweet and sour chicken. Egg rolls were delicious. They have a great lunch special. Mei Mei is super clean. The waitresses are friendly and have great customer service.
Joel R.
Évaluation du lieu : 1 Antioch, CA
UPDATE!!! I usually base my reviews on the food alone despite service, BUT this time, this was just bad!!! We have been ordering delivery from Mei Mei for a whole year now! 1 year! When we call they confirm our phone number & address. Plus the delivery guy, I think, is now familiar with our address. The girl that took our order on this day had to have been new or something. So here it is… We called in a delivery order around 4pm. The girls was nice on the phone. I specifically said«Order to go». She asked for my phone#, I gave it to her. But then she asks for my address. Weird, because usually they confirm my address with me NOT ask my address. I give her my order and tell her we’re paying cash. End call… 1 hour passes… 1 ½ hours passes… I call them because this is really weird. Even on their busiest nights we still get our order in like 30 minutes. A girl answers & I ask about my order… She puts me on hold, comes back & says, we have this order for pick up. WHAT?! I explain to her, «Why would I have it for pick up when the girl who took my order asked for my address.» It sounds like she steps away from the phone to talk to someone. Comes back and she does apologize and tells me that the order was marked for«pick up». I explain again that it doesn’t make sense for this to happen when I was asked for my address. So… I tell her, ok, can you please re-do my order for delivery. I request, «Please DONOT send me the food that has been sitting there „waiting for pick-up“ Please re-fire and cook a new order for me.» She says ok, no problem. About 5 min. after getting off the phone… The doorbell rings! We don’t live that far from Mei Mei. It’s clear they DIDNOT cook us a new order of food!!! I go out & explain to the driver that this cannot be new cooked food. I just got off the phone & asked that they DONOT send out the food that was sitting there«waiting». Please cook us new food. He was confused of course, but I’m sure that’s because the restaurant didn’t tell him that some girl screwed up our order for delivery. I actually felt bad for him because we sent him away & said sorry no, we’re NOT accepting that food! Mei Mei… I understand that restaurants get busy, especially those that have delivery BUT if YOU mess up an order, you can at least do what the customer asks & cook a new batch of food!!! Would you eat ROOMTEMPERATUREFOOD that’s been sitting around for almost an hour!!! It will be awhile until we get delivery from Mei Mei again… It’s unfortunate because they were so close, convenient & their food is good.