Five Guys Burgers and Fries

I went there for the first time and was not disappointed with the food or service. I’m giving it only 4 stars instead of 5 because it took for-​stinking-​ever to get the food. My burger was delicious and the fries tasted like real, fresh fries. I will definitely go back – just this time, not on my lunch break. I had to pork the food down so fast as I scrambled to get back to work that I hardly got to enjoy it. No, definitely go when you can just kick back and enjoy the kitschy ambiance and don’t mind waiting a bit.

I went here for lunch yesterday. There were about 6 people already seated and no one in line. I waited 27 minutes from the time the receipt was printed to when my order was called. Of my group of 4, the last to get their food waited 36 minutes and 6 other people who came after were served before her. She ordered a small burger with mushrooms… Fries tasted good but felt undercooked. The burger was good but reminded me of a less greasy Culver burger. It certainly wasn’t worth $ 14+.

Fries are yummy! Enjoyed the burger too. Service is top notch! Complimentary peanuts are nice. Our order was prepared quickly. Will definitely try again. :)

Now, I am on record as an official Five Guys fanatic. However, this location was not quite up to the standard that I’ve seen elsewhere. My burger was good, but the fries were not as crispy as I would’ve liked (most were downright soggy), and while I know it sounds silly, our «little» order of fries was anything but. And the whole reason I like that size is because it A) keeps me and the boyfriend from overindulging on starchy carbs, and B) reduces the amount of fries we have to throw away because we’re overstuffed with said starchy carbs.
Also, despite it being mid-​afternoon, and thus well past the lunch rush, no one seemed to be sweeping up the piles of peanut shells on the floor, which seemed odd, since I’ve hardly ever been in a Five Guys that didn’t have at least one person running around sweeping and emptying the trash pretty much constantly. And the soda fountain area didn’t have anywhere to set drinks down while you grabbed lids and condiments, and in fact those items were confusingly located around the corner by the pick-​up counter.
Small complaints, to be sure, but a little surprising given the locations I’ve been to in the past. Next time we have a Five Guys craving, I’m sure we’ll be back, hoping that they’ve cleaned up their act a bit.

If it wasn’t for the employees I would have said 1 star. The employees were very helpful and friendly. The soda selection was great, huge variety. Other than that I was not at all impressed. The burger was blah. There was nothing special about it. I could have had one at home that was better. The fries were not very good either. For my family of 4 we paid $ 35. Way over priced for the quality. Would not go there again.

After work and needing a quick supper before shopping, on a busy Friday night, I figured Five Guys would be a good place to go without having to wait. And, I was right. This location always gets the order right, not the case at other locations I’ve visited. The burgers are always good. Pricing comparable with a Red Robin, Applebees, etc. but I would say they’re done better. The restaurant is always clean, and of course you get way more fries than you think you would. The people working are always friendly, and on this occasion, singing as we placed our order. Overall, for a quick, quality burger, this is the place to go.

The burgers here are so good. They’re a bit more expensive than some of the competitors but totally worth it. They make homemade potato fries and list where that days potatoes came from. 1 order is enough for 3 people easily. The service is OUTSTANDING. These guys were so upbeat and seemed to be having a great time at work. You might see this level of customer service from the occasional restaurant employee but never from every guy in the place.

I was in Neenah/​Appleton for meetings last week. Instead of driving all over the place, I decided to stay close to the hotel. Also, this was the first day I got into town & it was late.
After checking into the hotel, I used Unilocal to see what was close. Less than a mile away was Five Guys.
I got to Five Guys a few minutes before 10 P.M. They close at 10. I asked if it was too late to order, and they really went all out to make sure that I knew that they thought it was a pleasure for them to serve me. They were awesome.
I ordered a small burger and fries. It was made fresh and served with a smile. They even told me to take my time as they would be cleaning up for the next hour.
I would return to this place based on the service alone. However, the food was really good.

I thought it was a very flavorless burger. I don’t like ketchup so I eat my burgers plain. The burger just had no seasoning to it.

Great place, great burgers, a little loud, awesome drink selections

Holy God this place is AMAZING!
I’d been seeing these pop up all over Chicago, and while visiting family over the holidays, we were famished with gift returns and spotted this location!
It’s a little awkward to get into — like the drive is meant for moving traffic into the mall, but we and our tiny little city car made it!
We stepped up to the counter, admitted we were brand-​new to this process, and the guy was super helpful. We ended up getting a single burger, regular burger, fries and water. My surprise — they had accidentally cooked an extra patty and offered to make both burgers doubles! How nice!
They also have boxes of peanuts in store. AWESOME. Good combination, great people, and a lovely little Appleton experience!

All around great burger… Made just the way you like it!

Ok, here is the deal. I am a Burger Guy. I love em. In all there many forms and designs. I collect burger recipes like others collect coins. So, with that said, I have been reading about Five Guys Burgers for years, always feeling the bridesmaid, well, finally, I got to be the bride! LOL!
My discovery of this new location and subsequent first visit was by accident, I happened to drive down the one road to the mall that I usually do not take and was excited to see the FIVE GUYS letters in red on the building.
So, needless to say, I had to go right away.
First, the menu. Not like anything you have ever seen before. I recommend that you visit the website to familiarize yourself.
My son (10) ordered the Bacon Cheese Dog, he stated «best hot dog of my entire life!»
My daughter (13) ordered a Little Bacon Cheesebuger, she loved it! Her comment was «better than a restaurant burger, it was like home made»
I ordered the Bacon Cheeseburger. Which comes with two burger patties, cheese and bacon. Right off, I realized that they missed adding the bacon, as soon as I mentioned the missing bacon, they got me a side of bacon. Most places, your lucky if you get 3 little strips, they gave me enough to actually have two layers of bacon on my burger. The only downside for me was that the bacon was super crispy, so, if you like yours that way, you wil be very happy.
Now, one thing you have to get used to when eating at Five Guys is how fresh everything about the burger is, it tastes so good!
We also got a large order of fries. Hands down, might be the best fries I have ever had in a restaurant. I was told they blanch them first, that is what gives them their amazing taste. The only thing that was disappointing was that at $ 4.99 for a large order, it was pricey for the amount you actually get. We all loved the fries and no one really was able to get more than a small hand full and we were definitely left wanting more fries!
For the meal to feed three it came to $ 30.00, I spent half that for one burger and order of sweet potato fries at Serious Burger (which I will not go to again) with no drink. At Five Guys, I got for my money 2 burgers, 1 hot dog, fries and drinks.
It is great to see all of the burger places that are now in Appleton, but hands down, Five Guys is best of all of them.