I got a spa package 2 years ago. The service is excellent. I like the part they massage my face, hands and shoulders and their product is amazing! I do think it is necessary to use steamer to open the pores for deeper cleaning and if they have blackhead extraction, they will be perfect although it will hurt. The staff is super nice! Manager Kat is amazing and she will usually send you a lot of sample gift as thank you and it is a nice gesture. They will take care of you for sure and it is totally worth the value. If they have body massage, I will return and purchase again.