Grand Slam Tickets

I came across this company via someone’s social media. The first time I bought tickets from them was last year for Stagecoach. The are always priced more than fair and have had every ticket I’ve ever been looking for. Their customer service is what stood out to me though. I’ve had so many issues with ticketmaster and stub hub in the past and have never had any issues with Grandslam. This is always my go to company for anything music concert or sports related.

Accidentally ordered evening tickets for the BNP Paribas instead of day session tickets. Emailed and called grand slam immediately getting no response for over a week. Emailed again and copied
who I had purchased the tickets through. Grand Slam immediately responds once I copied their third party distributor and said they are so sorry but will not give a refund for the wrong tickets. The event was 6 months away from the date I asked for the refund! They could easily re sale the tickets except for the fact they know they screwed me on the price so they want to keep their profits! The night tickets average $ 130 per ticket and I paid over $ 250 per ticket. The price was one thing that made me not even think twice about them not being the day ticket. Poor customer service and unwillingness to take care of a good customer (bought over $ 2000 worth of tickets from them in 2014) makes me encourage everyone to stay away from this so called company.

From the first time I contacted these guys (I found them on ebay), I had nothing but a pleasant experience. I bought tickets for Linkin Park and 30 Seconds to Mars for Irvine Wireless Amphitheater for Sept, 11 2014. I initially purchased Row L in Orchestra B but I noticed they had Row H, Orchestra 1 on the inside aisle for the same price. They were so nice when I asked if I could switch. I also compared a lot of other ticket websites and I only found one, for basically the same tickets (maybe a little better) for more money (about 20 dollars more). They were also great about following up with me. They let me know when the tickets were in so that I could pick them up and also were really good about sending a receipt and even offered me a VIP parking pass for less than I had already paid for on Ticketmaster. I will know for next time! Thank you Aaron and crew! I will be back again! Im looking sooooo forward to the concert.

I’ve been buying my tickets from these guys for multiple years for most of every concert or sports game that I have been to. I always feel like I’m getting the best deal possible and trust they have there clients best interest first. Great business ethic boys keep up your hustle

Excellent customer service. Very polite. Great seats, very reasonable prices. Needed last minute tickets to the dodger yankee game and they were very helpful. Very fast service as well. Definitely will be a returning customer. Have no complaints. Thank you Aaron!!!

This company just illegally overcharged me for tickets I bought. I bought 4 tickets (Grand Slam Tickets price = $ 62 each) to a giants game in San Francisco on Mothers Day (it was a gift for my mom) then come to find out that they charged me $ 62 per ticket when the face value is $ 19. I understand they’re a business and need to make a profit but a 326% mark up PER TICKET is ridiculous. I’m filing a small claims law suit if a full refund minus the face value and $ 10 shipping isn’t given to me. I wouldn’t have bought the tickets if I was informed of the massive «service/​convenience» fee. DO NOT BUY FROM THIS COMPANY AND WARN YOUR FRIENDS.
(I’m keeping the tickets)
I will re-​review to inform what they decided to do about the situation (Im waiting on and call back or email response)