Subway

Friendly staff! I like coming here during my lunch break. I either get a sandwich or maybe just stop by for the chips and a coke but always get treated well. Definitely my fave subway location! And it’s very clean!

Did an app order and it said to pick it up at 12:15 when I showed up the girl was like we are barely making it and her receipt said 12:30… so I asked her who should I believe then her receipt or mine and she rolled her eyes at me and said we are making it… turns out that it was the wrong order and they hadn’t even seen mine. customer service was rude… I’m big on customer service because I work in it and I provide the best I can so when I don’t receive the same in return it bothers me… I didn’t end up getting my sandwich had no time to wait that was the whole purpose of ordering ahead of time… hopefully it’s different next time…

Sometimes I come here before work to grab something healthier and more affordable than most of the choices around. The girls who work there whom I’ve interacted with or watched interact with other customers are absolutely terrific. They pack in the sandwiches over the brim, they keep counters and the environment clean, and they are friendly despite being tired – the service industry is exhausting. This is exacerbated by incompetent management which I am guessing they have to go through constantly if my recent visit was any indication.
I went into Subway knowing what I wanted and a sweet, elderly, swarthy man who I can only assume is the manager comes to the counter to greet me. He takes my order and throws an entire bread away and, with great delay, puts everything I asked for one by one. Not only was he extremely slow, but he was also extremely stingy. Lettuce and spinach were peppered lightly, 3 cucumbers and 3 tomatoes stacked on top of one another, dotted condiments… it was a whole other level of stinginess. I could count the amount of lettuce and spinach he gave me with my fingers and toes – it was so little! Not a sandwich for an adult. Thank goodness the cashier asked him for help with the register. They swapped places and she packed my sandwiches in over the brim. It was so filled, it ripped through the paper! I love her!
The manager needs to think: «If I were a customer and I wanted a sandwich, how would I want my sandwich to be? 3 cucumbers or 10?» Learn from your employees, change your attitude, or risk losing customers. All my stars go to the employees and I docked one for awful management because, if that’s how he treats his customers, I can only imagine how he treats his employees.

Good customer service, pretty fast and easy, clean environment, overall a good subway.

I walk in order my sandwich the girls are like so mean looks like they not having a good day today I ask her my sandwich order are $ 6 meal She yell out why don’t you tell me i said I did and she said next time your have to tell me well I did she just not listen well so rude and mean to customer like that I not coming back there anymore not recommend to my friends are family I’ll go to the Moravia in hunting better service there too

Utterly delicious. Great friendly neighborhood subway. Consistent quality here.
Literally, One of my favorite Subway locations worldwide.

It’s subway. The cashier was friendly. Environment relatively clean. Close to the school and right next to tapioca express. Would come again.

This is the closest Subway to my house so I have been here plenty of times. It’s located in the same shopping center as the 99 cent Store, right next to the Newspaper stand. Every time I go, I have never had to wait in line. Maybe with the exception of 2 times. This is a nice quiet Subway. I always get the Italian BMT on their 9 grain honey oat. My order is kind of complicated since I like my ingredients to go on a certain order, lettuce first then vinegar on top of my lettuce. A young lady named Cynthia helped me the last time I went it, and she was very helpful. She seemed to be enjoying her job and did not seem annoyed at my complicated order. I always get good customer service when I come here.

Came here around 8ish last night and they were still busy but the guys were fast and made the biggest veg sandwich I have ever seen. Place is a little hard to find since the parking is in the back and door at the corner so it took me a while to figure that out. they do have a sign right outside but it was dark and blocked by cars park in front of it.

Pretty OK, I like the student special (2 free cookies).

This is Subway! If you don’t know how Subway works then… you’ve been living under a rock.
Anyways, there are three things that make this place my go to Subway among the other many Subways elsewhere: 1. Service, 2. Quality/​Freshness of Veggies, 3. Student Special!
1. Service
These people are always smiling and genuinely willing to help you pick out a sandwich. If you ask for extra anything they pile it on nice and plenty. There hasn’t been a time where I disliked any of the people who prepared my food!
2. Quality/​Freshness of Veggies
The quality of the veggies and even the meat looks good. The spinach and lettuce have never appeared to be droopy. The cucumbers are crunchy and pretty fresh tasting.
3. Student Special
I mentioned this in my tip, but buy any sandwich and show your student ID! You’ll get two free cookies. I recommend the double chocolate chip. For my last meal on earth a couple of those cookies would have to compliment the meal in some way!

Their promotion of FebruAny is not actually any. It’s a selected few. So what’s the diff between this & any other month? And a big thanks to the staff for telling us AFTER the sandwiches are made and we’re about to pay.
I’ve been coming to this location when I want something that’s somewhat healthier than fast food burgers. It used to be better; the food, the staff… everything. Last 2 visits, the staff just seem like they gave up. No one wants to smile or have a personality. Their «welcome to Subway» sounded like a corpse reading a cue card. And the chicken was bland and tough.
Simply put, I’d avoid this place for a while. Hopefully if I return in the future, they have re-​trained the staff (or hire an entire new one) and improved the taste.

Not having a restroom is my only complaint, otherwise this is a well maintained facility with friendly staff, and so far no yucky looking veggies!

I like this Subway since it is very close my house. The manager is very nice here. My girls always get their students’ special– free cookie!!!
The store is clean too!

Original rating: 2 Stars
I placed an online order at 8 PM for pickup at 8:30 PM. I got to the store at 8:40, and I told the employee that I was there to pick up my online order. I had to repeat myself three times since she could not understand me. When she finally understood what I was saying, she got the printout of my order and started making my order right then and there. I was really annoyed because I made the online order so that my sandwich would be ready by the time I got there. There’s no good explanation for my sandwich to have not been ready 10 minutes after I said I’d pick it up given that the store was empty at the time, and the other employee there was just playing on his phone. Also she forgot to wrap my sandwich in the plain white paper before wrapping it in the outer Subway wrapper.
One plus is that the ingredients seemed fresh.
— — — — — — — — — — — — — — —
UPDATE (8÷2÷11): Bumped up to 3 Stars
After complaining on their website last night, apparently the comments/​complaints go directly to the store if you put the store address, and the store manager called me to apologize for my poor experience. She explained that they were still training people and that she would retrain the employees. As for the white wrapper, apparently it’s a new Subway thing to not include the white wrapper. I’m assuming this is to cut costs since we’re in one hell of a recession. She told me that I can still request to have the white wrapper included, but it will not normally be included with the sandwich. She also offered to give me 2 free 6″ sandwiches.
That’s probably the fastest response I have ever gotten from a restaurant to alleviate any terrible experiences. I am very satisfied with their quick response to complaints and will likely return to this Subway. I can’t say I’m a fan yet, but it’s definitely A-​OK now in my book.

Worse Subway location ever! Service people here will engage in a stare contest with you. Come on people, I’m a customer not your rival. Service is poor! I will next time drive up to another location regardless of whether this one is closest to my house or not.
Seriously, to the management of this location, WAKE UP and train your people. The point of the business is to make you money and not to loose your customers. I have been here around 3 times and all were equally as bad.

@ Bob S.: There actually is a restroom in the rear-​end of the store (the parking lot entrance)
There’s nothing entirely special about this Subway location. Although the majority of the workers here act like they simply do not care about their job, occasionally you’ll run into someone who is actually willing to inform you of promotions. Sometimes, the sandwich-​makers will become impatient when you’re unable to quickly resolve with what type of cheese you want… But, in general, they are very munificent with what you ask to put in your sandwich — they don’t hold back.
Food is good; service? There essentially is none. They don’t treat you poorly, they’re just indifferent about your presence.
Maybe my rating will change to a 5 when their service improves.

Went back again. Still a great place. I like the employees there and I always give them a tip. I’m not getting taxed for my takeout sandwiches so I have no problem giving my savings to them. I wonder how many employees they have, though, since I have yet to see a familiar face. Haven’t had a disappointing experience yet. Sandwiches taste fresh and delicious.

If you ask me, what are the perks to eating at the ever so pedestrian friendly subway, I can probably list you a dozen reasons. If you ask, why in Arcadia, well … then there’s a dozen more on top of the existing 12.
First, it’s dirt cheap. and getting cheaper with their promotions– $ 25 bucks for gift card and get 1 free sandwich.
Second, the olives in Arcadia are visibly fresher and much cleaner than the one in. el monte, or hacienda– prolly since they just opened.
ninth, the one in Arcadia gives you mint (since this is such a big plus, I thought I should skip the ones from the third to eight). That’s right, actual candy to satiate your appetite for some adrenaline pumping sugar rush that you’ve craving for the past few days.
twelfth, there’s Lollicup right about the corner for those stormy days where you’d just wanna crawl up, read manga/​magazine/​tabloids, surf the internet, all on their oh-​so inviting vanilla couch. You can sip on your HOT jasmine milk tea while munching down that bundle of goodiness that you got from Subway. Sure, you might get a few stares or two, but that’s nothing compared to fighting off the cold with a hunk of lovely scrumptiousness.
Moreover, you can rent a movie afterwards in the shop next to Subway for some late night entertainment. So what are you waiting for?

Brand new, only a few months old! This took over my childhood arcade, Action, and is located on the corner of 2^nd & Duarte.
It’s HUGE for a Subway… and the employees are nice and everything is new and fresh. They are very generous with their portions as well.
Ample parking in the 99 Cent Store lot & next to a salon, newspaper stand & Tapioca Express. Very convenient location.