Market Commons Mall

BEWARE! To save money, they just installed unmanned parking garage booths at all garage exits. The machine ate my ticket and no answered the phone number. I spent 30 minutes looking for someone to let me out. What a stupid system!

Poor customer service — poorly run store — staff needs education. Did not help with an easy exchange issue — Will not be going back here…
I have shopped at the Loft for many years. I am currently pregnant and it is hard for me to find clothes I like and don’t feel horrible wearing. The «lounge collection» Loft offers is really nice. My mother took me to this store and graciously bought me a few sweaters. She was in from out of town and bought a few things for herself — so she kept the receipt.
When I got home, I noticed there was a hole on the side of the sweater that we didn’t notice when purchasing it. I took it back to exchange for the exact same sweater and they were sold out.
The girl at the register (who actually said «I remember you from yesterday») said she had to return it and then buy it again in order to ship me the right size. I said it was a gift and my mother really doesn’t like to give her credit card over the phone. I also did not want to bother my mom and try to explain all this ridiculous story, confusing her. But of course, it was the only way to get the sweater replaced, so I called her from the store. She was a bit confused and agreed it was ridiculous. She didn’t feel comfortable doing an entire additional confusing transaction so I left with no help what so ever from the staff.
A manager came over briefly, but did absolutely nothing.
The girl was overly sarcastic and rude to me…
Meanwhile, there were 4 other staff members on the floor folding clothing while a line of 8 people piled up (before my transaction and after) and many people had to wait. You would think if there is was line and several other people working in a store, they could put another person on a register. But that would make too much sense.
I know it’s just clothes and I shouldn’t be so annoyed — and I did not have my receipt. But I have to say, it should not have been that big of a deal and I am sure there was another way around it – without having to be so ridiculous. Either way, I will just write the central office and try to return /​exchange it by mail.

Great shops but be warned of deceptive and predatory towing at the metered parking spaces. CBRE is the property owner and manager for Market Commons and maintains what look like city parking meters around the U shaped drive around the stores. This is deceptive since they are private meters and CBRE enforces parking restrictions through a contract with Advanced Towing. If you are even a minute late they will tow your car and charge $ 125. If you look at Advanced Towing on Unilocal,you’ll see the reputation this company has.
… Barnes & Noble staff told us that cars are regularly dropped from Advanced’s tow trucks and damaged. CBRE is aware of Advanced Towing’s deceptive and predatory practices but continues to use them and ignore complaints. A great way to drive away business.
Contact listed for CBRE office is