the wait was like 45 minutes because they forgot to but our name in. The food was good my mom got the cheese fries and i got a burger. the burger was good and the fries where very good. when we where getting ready to leave it took them 20 minutes to get us out because. of this i was late for a movie that me and my mom where going to see.
Jaden C.
Évaluation du lieu : 1 San Luis Obispo, CA
The food is great but the service is terrible. Went into the bar area right now and decided to wait for a booth to be cleaned from the previous diners. Stood there for 5 minutes at the booth with my girlfriend while waiters and bartenders stared and didn’t acknowledge us at all. It’s a shame because we really love eating here before a movie and the past times we have dined here the service has gotten progressively worse. For the times we have been seated, the servers hardly check in and thankfully I haven’t choked from my dry moth since refills hardly ever happen even while pressing the refill button on the table device. Like I said before the food is wonderful but the service is pathetic. Please hire staff that actually does their job right.
Vlahdemir C.
Évaluation du lieu : 1 Nipomo, CA
One star because the food was delicious!(1 hour after placing order) I believe the DMV staff moves quicker than the people working at this restaurant. I hope next time we have a different experience.
Krista K.
Évaluation du lieu : 1 Grover Beach, CA
Walked in tonight and sat in the bar. We waited over 10 minutes at our table and no one ever came over to us. I went to the restroom and sat down at our table, my husband then went to the restroom and came back and we still waited and waited. The manager was talking to the table behind us the whole time, the server was flirting with 3 gentlemen in the corner booth, and the bartender kept looking at us and the server as if she knew we had been there awhile wondering if the server was ever going to acknowledge we were there. I don’t mind waiting but 10 minutes and no one even asked for our drink order? It wasn’t busy enough for 3 people in the bar not to say anything. Needless to say we ended up walking out. We let the waitress know we had been waiting awhile but she didn’t seem to care or apologize.
Amanda B.
Évaluation du lieu : 3 Nipomo, CA
Service and cocktails can be spotty but this place is nice if you’re looking for a casual round of drinks and apps. The side of mac and cheese and the loaded skillet fries app were really tasty. Worst lemon drop I’ve ever had, but the margaritas are good. If you’re lucky and can catch the Patron margarita special, you’re in for a real treat.
Tawny B.
Évaluation du lieu : 1 Grover Beach, CA
This chili’s is possibly one of the worst restaurants I’ve been to. Staff is very slow, food SLOWER to come out(hour wait), always a problem with steaks being cooked wrong, servers mess up the check almost every time. Only thing good is the manager(a new manger every time) is quick to comp the messed up food.
Erica W.
Évaluation du lieu : 1 Chehalis, WA
Worst service I have ever had. Do not order delivery from this restaurant. The food arrived cold and half the items were missing. We ordered a couple salads and received no silverware. We received no napkins. No ketchup for the fries that we included in the side note request. Half the meal of the $ 18.70 ribs combo were missing. We called the restaurant to let them know the mistake in a kind and understanding, mistakes happen type of manner and they only said its not their problem and it is the drivers fault and drivers responsibility and we have to call the driver. They say we have to call the driver personally. I have never complained about a restaurant and will usually give the benefit of the doubt if service is poor and shrug it off. This was all around poor and the people that work here had no desire to fix anything. I paid over $ 100 with 20% tip added ahead of receiving our order. I will never take my family to any of there restaurants.
Florence S.
Évaluation du lieu : 2 Hesperia, CA
The food is what you expect from any chills but the service is really slow. When we walked in as a party of 4 we had to wait in line to even see the hostess. There was a lady already waiting to be seated who had not been helped. We were seated and had wait to see our waitress. She forgot about our drinks and didn’t know about the current special going on. She asked the manager who didn’t know either. I showed them both my email and they were surprised. I think they just need more employees to help speed things along especially during a Friday afternoon. It was lunch time and I only seen three people working. One of the waiters brought us a platter of drinks that was meant for another table. We never got refills. Our table was never cleared of empty dishes. It was just annoying to me.
Shawn M.
Évaluation du lieu : 2 Santa Maria, CA
The food is ok but the waitress(Erin) we had the misfortune to have serve us was the most horrible, rude, condescending eye rolling b***. Gave my plight wife a rude aditude I have ever seen … if you don’t want to treat people nice then don’t be a waitress. it’s not even a busy night … worst ever
Lexi L.
Évaluation du lieu : 5 Grover Beach, CA
Food is excellent! The servers are quick and kind. Lauren the manager is amazing, very personable and efficient. Will be coming back often and sending everyone I know
Leslie T.
Évaluation du lieu : 4 Nipomo, CA
Took me and my mom awhile to get seated and they sat us at a small table, but we just moved ourselves to a bigger one. Our waitress was very nice and considerate. Food was delicious as always ! Definitely one of my go to places to grab a bite to eat. Favorite thing is the table side guacamole ! So fresh
Jennifer D.
Évaluation du lieu : 2 Santa Maria, CA
I’ve been to this Chili’s location twice and both the service was just ok. We ordered appetizers and they took just as long as a meal should take. The waitress was slow to order drinks and bring them to our table. If my daughter didn’t love their pasta so much I dont know if we would go back.
Priscilla W.
Évaluation du lieu : 4 Pasadena, CA
I’m surprised that this chilis has such a low rating. I always like everything I order here and haven’t had a major problem yet. There was this one time when I picked up a to go order, they really slopped the food in the container and I kind of feel like they skimped but the food was still good. They make paying and splitting bills really easy now with their table top credit card machines.
Derek L.
Évaluation du lieu : 1 Virginia Beach, VA
We stopped in shortly after dinner and sat down at a dirty bar. We ordered appetizers, which took about 15 minutes. They weren’t that busy, half the tables and a few spots at the bar were open. The staff was friendly, but slow and unorganized. The food was typical cookie cutter large franchise food, nothing special, which we realized going there in the first place. It was the slowed and dirtiest Chili’s I have been to in the country.
Cindylou S.
Évaluation du lieu : 1 Stockton, CA
This place was totally discusting! Shame on the Manager! Dirty dishes and glasses everywhere!!! Soup was cold and salad was warm!
Michael W.
Évaluation du lieu : 2 California, MD
This wasn’t the best food experience. This gets two stars because the manager did try to make things right. The food in general was very salty! Salmon was good but the sauce made it too salty. The chips were drenched in salt right out of the fryer. The server and a senior person there told us that this is just how Chili’s is… salty. They offered no remedies. At least the manager did try.
Petra H.
Évaluation du lieu : 5 Bischofsheim, Hessen
Steak und Cajun-Pasta schmeckten superlecker, die Atmosphäre ist nett und entspannt und das Preis-Leistungsverhältnis unschlagbar. Zudem war der Service sehr gut.(Kevin, thank you so much! You are a really great guy!)
Geerald C.
Évaluation du lieu : 2 San Luis Obispo, CA
Tried again. Still really poor service and food portions seemed lacking. Also not very appealing. Most important is the Nutrition info. I could not believe the amount of sodium in the food here. I had trouble finding someting I could eat with my new dietary restrictions. Read for yourself before ordering. 4000MG of sodium? That isn’t the worst. Normal people should restrict to 1500 or less per day. Slow slow service and food prep time. Not served piping hot.
Sunshine J.
Évaluation du lieu : 3 Santa Maria, CA
It’s always a hit or miss with the staff here. You can come in one day and they’ll be rude and ignore you and the next day they’ll be really friendly and attentive. So you never know what you’ll get with the staff, the food isn’t that great but what keeps us coming back is their drinks. We love coming in during happy hour. It’s a win-win situation, the more we drink the better their food tastes ;)
Von R.
Évaluation du lieu : 2 San Luis Obispo, CA
Way bad experience the past 2 times. They must have tablets in the back for the cooks, because the food was all over done. After finally receiving our dessert, and it was burned, without frosting, and was missing the nuts, I asked to speak with a manager. Mike was accommodating. I asked for him to remove the dessert, as I shouldn’t have ordered it, considering how nearly inedible our entrees were. He removed all the food from our bill, as a last ditch effort to retain us as a customer. Because of his efforts, this restaurant isn’t on our«never again» list… but certainly on our, «it will be some time before we go back» list.
Susannah B.
Évaluation du lieu : 4 Nipomo, CA
Botomless chips and salsa makes slo service a heck of a lot better. I hate how slow they are but the food is always perfect to order and the staff is nice. I do not understand why they always have two waiters per table. I find this weird and confusing at times but ok.