Chick-fil-A

We just had my daughter’s 6^th birthday party there and we had excellent service, especially considering the fact that we brought 12 kindergartners. They had everything set up with balloons and place settings. The kids played in the playground for 30 mins, ate kids meals, played some more, ate cake, played some more, then were served ice cream. The kids had a blast and it was the easiest birthday party we’ve done.

The best biscuits! Better than the ones in their Fairfax location. So soft and buttery! Wish I lived closer to this one location.

I have to agree with other reviewers in that the service here is pretty sub-​par, especially for a Chick-​fil-​A. I don’t think Management has even looked at this Unilocal page, but they really should. The drive through here is very very slow. It took 20 minutes twice when I went there. Also the curb-​side ordering, same thing — 20+ minutes and my order was wrong. This place needs better staff training or management…

It’s one of the best chick fil A’s around they would have good service the foods consistent there will manage the decors up-​to-​date everything is as perfect as you can get for a chick-​fil-​a

People for the most part rarely surprise me… however today was a pleasant exception. Or should i say an exceptional human behavior. The day manager named Luke trusted a fellow human and allowed me to feed my children and heres the kicker, my credit cards were at home… so he had the grace/​trust to allow me to call that afternoon to pay for my order over the phone! Saving me the long drive back and preventing the kids from sliding into «hangry».
Let me clarify something too, im not a fan of fast food but it’s the only place around these neck of the woods near my daughters sewing class. It just happen to be at this chicken joint.
Exceptional human giving a tired dad a break – txs Luke!

Although this may be classed as fast food Chic fil a is way more than that the staff are so polite and go above and beyond to help customers as for the food its amazing, hands down pick chic fil a over any other fast food place a favorite of the whole family

After probably 40 good visits it pains me to write this, but we had a horrible experience today. My normal routine on Saturday morning is is to take the grandsons (age 1&3) to the play area. Today after getting them out if the car and into the restaurant we were greeted with a sign (at the play area, not the front door) that said the play area was closed for cleaning. Not ideal, but I have thought in the past it really needed it. I spoke to them in the front to ask when it would open. They didn’t even know it was closed. So we headed back to the car. Just as I buckled the last child in, an employee came out and told me it was opened. They closed it the night before for cleaning and no one had noticed it. (Makes you wonder about their powers of observation as it was almost 10 AM.). So we go back in, the sign is gone and we walk in… there is obviously an area to the right where someone has thrown up! I went back to the front and asked why they opened it without checking and all I was greeted with was puzzled looks. I asked for the manager and he was as clueless as the rest of them. I told him of the condition inside the space and that he should be embarrassed — he had nothing to say, not even an apology. So back out to the car, strapped the kids back in, and off to another CFA, looking for one who cares. I called for the owner, no call back yet, we will see if they care. Calling the Health Department next, if they can’t see this in a play area, what are they missing in the back!

I came in today for lunch. They were busy but the line moved extremely fast. I ordered carry out and I was amazed by the professionalism of the staff. I was in and out the door in less than five minutes.

Excellent costumer service, the managers are very nice and refill your drink and throw your trash away for you. Definitely coming back here next time

I love Chick-​fil-​a I probably visit one at least twice a week. I love the food and the service. However this location is probably the worst one I have visited. My order has never been wrong until I visited this location and they have gotten my order wrong multiple times. This evening for instance I ordered a meal, there were no fries in my bag and I asked for no pickles and no cheese on my sandwich which it had both. I understand if this happens every once in a while. But I would say ever other time I visit this location my order is wrong. The reason I visit this one is because it is very close to my house. I will need to find another one to visit on a regular basis. Attention to deal is def. needed here.

Okay first off I wasn’t going to write a review, but this is the 2^nd time they have messed up my meal. My first experience here, the lady delny forgot my hash browns, and said that I didn’t order them… but I did. She never offered to solve the problem, and was super rude to me. My second experience was today 07÷17÷15. I ordered breakfast again thinking they might get it right this time. But the same lady gave me my order. She didn’t give me a straw for my drink. She also gave me unsweet tea instead of sweet tea (YUCK)…I didn’t realize this until I was at work since I went through the drive thru… worst chick fil a Ive ever been at…

Such nice people! Today I forgot my wallet and they still gave me the food and said I could come back later and pay. You never see that anymore!

My favorite chik Fil a! I love the grilled market salad, grilled chicken sandwich, and chicken cool wrap. Their waffle fries are awesome and the ice cream is great! Great milkshakes too

Very well kept Chick-​filA restaurant. There is plenty of parking. The eating area is kept clean. It gets a high volume of customers during peak Lunch and Dinner times.
Staff has always been friendly and professional to me when I eat here.
It is conveniently located off Route 7 with easy driving access in and out of the parking lot. If you need to «Eat more chickin» and you are in Ashburn, I recommend eating here.
Also has kid playground for those will little ones.

Clean, efficient, and a friendly staff. The orders come out quickly and correct. What more could you ask for from a fast food joint? Definitely recommend eating here when in a rush, just don’t try to stop by on a Sunday.

I have not eaten at a Chick-​Fil-​A in a long time. I was impressed by the cleanliness of the restaurant. The employees were extremely helpful with refilling drink, taking my tray when I finished eating.
Food was great tasting and very filling.
Very pleased with my choice!

I absolutely love this place! The food is always amazing and the staff is polite and professional. Every time I take my kids here, they deliver my food, and come to see if I need a refill on my drink. Top notch service! The service you receive at this establishment is very different fro service at other «fast food» places.
The restaurant has ample parking and seating. A dual drive through speeds up the drive through process! They have a very clean play area for the kids, better than most places around Ashburn.

This location is the ‘cows meow’. That’s right, this is a chain-​fast-​food-​drive-​thru. BUT, each one is different. I have to give this location my very rare 5-​star. On my way to visit my folks, I often make a stop at this Ashburn location, driving thru for either my monthly cow-​freebie or a large lemonade. The staff is VERY accommodating, friendly, and their food is hot! On my last visit, it was only the breakfast hour but I wanted to redeem my ‘free large waffle fries’, and they said «YES, if you don’t mind waiting a few minutes’. I was hooked! Yes, a breakfast burrito and waffle fries made my day and my entire day’s meal. Trust me, I have asked other locations for some flexibility and the straight answer was ‘no’. Kudos to this franchise, you are always on my mind!

I’m often told that my firstborn child is beautiful, well-​behaved, advanced, perfection itself wrapped up in a pair of OshKosh overalls. And I always tell people the same thing: it’s because I ate Chick-​Fil-​A throughout my entire pregnancy.
True story.
Chick-​Fil-​A in general is… well, the best fast food available in the NoVa area. (We will discuss In-​N-​Out and Krystal’s at another time.) This location is a nice, out of the way one that is often less crowded and moving faster than the close-​by Chick-​Fil-​A near Dulles Town Center. Employees are always friendly and polite, and your order is always right.
Eat more chicken.

The staff is always nice and professional here. My boys and I love the breakfast.
The restaurant very clean.
This location actively supports their local Fire & Rescue Departments as well.