KFC

The first time we went we didn’t get fries. The second time we went they only gave us 4 of the 5 ordered tacos. Never went back.

Worst chicken ever! I tried the Nashville chicken it was YUCK! To greasy. I saw a review on YouTube it said it was good but. No it was the nasty chicken ever! Never going back and WAY to high 21.99? For 8? The just want your money. Never going back there again

Been there several times, issues almost always. Today I ordered potato wedges for
my son since he’s been asking for a while. Guess what? They sure didn’t forget to charge me for it but forgot the item. Hate to drive back in this cold and now I decided never to go back AGAIN.

Unbelievable, after an argument with my wife in relation with a drive thru order one of the crew members «Lopez» used profane language towards my wife in front of my kinds, avoid this poorly run and despicable place!

Our church has ordered in bulk from this KFC for several years for our annual homecoming celebration. This year we ordered 120 pieces, and I was a little concerned when I went to pick it up, as they have been late in the past. But this year they were right on time, which was particularly impressive since the pickup time was 10:30 a.m., their opening time. So somebody had to come in early to prepare this.
The manager I worked with was Amelia, who was wonderful. I also called the KFC catering line ahead of time to reiterate the time and confirm the order, which may have helped.
The chicken was ½ original recipe and ½ extra crispy, both of which were fine. At the end of the lunch, only a lone piece remained. (I suspect that somebody woulld have taken it, but was too polite to take the last piece.)
The only reason I gave it four stars and not five was that we didn’t get a price break for odering 120 pieces. We were charged the standard 10-​piece price times 12. There was certainly some economy of scale there, which they could have passed on to us in some fashion.

Alright, so my wife and I talked on the phone after work and decided that neither of us felt like cooking dinner. So we decided that it would be a good ideal for me to stop at this Taco Bell/​KFC for some KFC for dinner.
I initially went through the drive-​thru thinking hey this shouldn’t take long and I shouldn’t need to go inside (Oh boy was I wrong).
I get to this location and proceed to the drive-​thru and I place my order for two 3 piece chicken meal (all grilled chicken) with sides of coleslaw and mashed potatoes for both which was very simple right?. WRONG. The gentleman taking the order told me to proceed to the second window which I did, the guy taking the order recited to me what I owed him for the meal, and as I started to hand him the money he began talking about what kind of car I had (he said Nissan Maximum which was wrong because it is an Altima) telling me how he knows cars and how he is able to absorb information about cars but nothing else.
So while talking to me he then begins to hand me the receipt for my purchase and closes the window at this point I’m baffled because he owes me $ 7 dollars in change but he is looking at me like I’m crazy. So I tell him, hey man you owe me some change and he looks at the receipt and sees that he owes me and then apologizes and goes to hunt down his manager because now he has closed the cash register without giving me my change and now he can’t open it unless he has the key or something to open it. So he comes with his manager and gets my change from the cash register.
Now I’m waiting there for my order and mind you, during this whole time there is another customer behind me waiting. So the manager then opens the drive-​thru window and ask me what am I waiting for and I say, «my meal, I ordered two 3 piece chicken meals» and now she starts to look at me like I’m crazy. So after she talks with one of the other colleagues she finally understood the problem (which they didn’t inform me) which was some customer purchased most of their grilled chicken so they only had 4 pieces left and could only give me that and two originals (I’m shocked because this is a KFC and you specialize in chicken how can you be out) I say to myself you can’t be serious. So now I needed to make a quick decision because there was a customer waiting behind me this whole time. And because I didn’t want to hold them up I told the manager that I would park off to the side so they can take care of the customer behind me and I will come inside with my decision.
Ok so after talking with my wife we felt that the 4 pieces of grilled chicken and two originals would be fine. So I proceed inside and told the lady that the 4 grilled and 2 originals would be fine. I finally get my order and head home. I bet you thought I was done. NOPE.
Upon arriving home my wife and I open the boxes and it looked like there were 6 pieces of grilled chicken in the box so we had an absolutely confused look on our faces because there should of been 2 original pieces of chicken. But they were all grilled. So I continued with my objective of eating the meal I just purchased.
Ok so now here is the review of the actual food. The biscuits were extremely hard like they cooked them two days ago, left them out for a day to get room temperature and gave it to us.
The grilled chicken was dry as well which also seemed like it was cooked a couple days ago. The coleslaw was dry as well. The meal was pretty much a complete waste of money. The only thing that tasted somewhat decent was the mashed potatoes.
In closing the reason this place is even getting two stars is because we’ve gotten KFC here before and it was much better than what we ate today. Also because this KFC is combined with a Taco Bell I’m hoping that Taco Bell may workout better (Here’s hoping).
My advice is to leave this place alone at all cost if you can or until they are under new management or something because right now this place doesn’t execute the way it should. Just bad all around. Sigh.
Another one bites the dust.

There are not enough employees to handle the demand of this store. I had to wait a solid 15 minutes for a side order of mashed potatoes and green beans. Not to mention the line for the drive thru was practically around the building!

Chicken tonight had a fishy flavor. Coleslaw had an off taste. Mac & cheese was passable, but keeping it in styrofoam in a heater is an awful idea. Oh yeah, and it took at least 10 minutes in drivethrough.

Normally, I wouldn’t review a KFC, but I just have to say…
This place used to be super busy, but the normal KFC quality has plummeted. We stopped by to grab a quick bite and the chicken was not good, the macaroni & cheese was bizarre looking, the fries were not good, the sodas were SEVERELY watered down, and even the biscuit was defective.
Dear Taco Bell/​KFC Owner, why the heck have you run your business into the ground??? Poor quality = no customers. Know what I mean? There’s a LOT of food competition in Ashburn, you really need to rethink your strategy.