KFC

Always having to wait for them to cook my food because they’re out of what I want… also, I’ve been here before when they’re out of certain condiments, annoying… I usually visit during normal hours… this store does need help, also the ice machine was broken when I was there and they had no BBQ sauce… overall this store needs help, every time I go, there’s always at least one problem.

I try to be fair with my reviews and I’ll even overlook a few things that might not be the fault of an employee but how in the world can you screw up my order EVERY SINGLE TIME? I’m serious. This place has never gotten our order correct at the drive-​thru. Ever. Today, we got more chicken than we ordered (bonus, I guess) and were shorted two sides. I accept that mistakes happen occasionally but every freaking time? Plus, the potato wedges were cold.
I believe we’re done with this place. Nearby Warrenton seems to be growing. We’ll just pray for Popeye’s to show up in the future. Their chicken is worlds better and they appear to be able to hire people who can count.
Sorry, Colonel. No more finger lickin’ at this loser.
Follow up: I did send a letter of complaint to KFC through their website. It was a form letter. They have you click on the things that may have bothered you. They also give you room at the end to elaborate and I was kind in pointing out that they may want to pay more attention to drive-​thru orders.
I received an automated email advising me someone would call me within a week to discuss my concerns. Never happened. Today I received a coupon via snail mail offering me $ 5 off our next screwed up order. Thanks. No thanks. Like I said… we’re done.

I really enjoy KFC. One of my favourite fast food places. This one, however, is incredibly unorganised! They have literally never gotten my order correct. NEVER. Not a single time.

Truly an eyesore, in fact I believe this KFC proves there is no loving God in charge of the universe. If there where, this place would be burned to the ground and the tide would was even it’s ashes to sea. Shame, deep and lasting shame should haunt many generations of the families of the people who had this built.
Also the food was really bad, dry, old, and it made my guts smell like I had demons inside of me. I hope no one ever goes here again.

Wow, very very dry/​old plus they actually managed to make it not taste like KFC. Had I been closer and not up the coast I would have surely returned this to go order. Service was not bad I was the only customer compared to the eight workers as jokingly expressed to me by the person taking my order. A hot dog rolling all day at the gas station would have been better choice.

If I could give a negative review, I would. Unbelievably slow service, offensively rude staff. Signs say made fresh but everything was prepackaged. The boneless chicken had WAY too much pepper.
And WAY too much MSG…

Fail. KFC District Manager Josh!!! Your promised resolution to my issue never panned out. Your promise of a refund that you were «sending right out» along with coupons to use once you restored the quality of the restaurant never materialized in my mailbox. I was willing to give another chance to a struggling establishment, but your failure and obvious apathy has nullified that. Your failure just reflects the sub-​standard commitment to customer service. As they hang the FOR LEASE sign on your KFC location in the ever-​growing ghost town of Astoria, I shall raise my glass and toast the memory of good business practices and your former job. Sad.