U S Pets

When you see a pet store with a sign out front that says ‘take a puppy home today… no money down… payment plans available’…what type of people do you think are going to frequent such an establishment? I tell you what… people who buy a pet on IMPULSE… who think pets make nice ‘surprise presents’ for people… people who are stretched financially and are likely already struggling to put food on their own table… and who, after buying the pet, often give the pet up a year or two later because they realistically can’t afford to feed it, can’t afford to care for it properly, and if the pet gets ‘sick’, they just toss the pet aside and think it’s a mere ‘nuisance’.
Like bringing a child into this world, having a pet and taking proper care of it requires knowledge, planning, money, dedication, and a sense of responsibility. Sadly, many people don’t do any of this when bringing children into the world, and these are often people who think of pets in this same way.
I decided to go inside this shop today just to see what it was like. I was already suspicious as from the outside, the place just looks very trashy. When I walked in, the place smelled very badly. There was a German Shepherd PUPPY in the front window display. But the thing is… German Shepherd puppies aren’t exactly small, especially when compared to other small dogs. Yet there the poor thing was… all by itself in a glass partition for everyone passing by on the street to gawk at.
A number of puppies inside the shop seemed have fur that was dirty/​matted. Most of the puppies seemed to be in their own partitions, with solid walls on either side so they couldn’t even see the other animals on either side of them. All they could see was straight out via the glass wall of their partition.
The employees who work there are probably nice enough, but are also mere pawns in this sad trade of puppy mills ‘producing’ animals for the sole purpose of making a profit, at the expense of the animals. They (the puppy mills) clearly don’t care what the animals’ lives are like once they’ve sold the puppies to pet stores like these. The puppy mills got their money so their work is done. They are now onto ‘producing’ more litters of puppies to sell to other stores. The store employees are just trying to make a living… most of them were young guys who probably don’t have many other options for work.
Then you’ve got the people who BUY the puppies at places like this. They too are victims… most of them likely uneducated and low-income…so they fall prey for their little kids crying ‘ooohhh…mommy/daddy…can we pleeeaaaaase get a cute puppy?’… and the parents are not aware enough to realize that once they buy that puppy, a new ‘order’ is essentially being placed to the puppy mill to ‘produce’ more, and so it goes.
The parents also don’t have the foresight to consider what this cute little puppy is going to cost them in real dollars. All they can see is the immediate future, which in their minds is ‘I can bring a cute puppy home today and pay no money today’. They have no clue about how much they will have to pay each month for the ‘layaway’ plan, extra ‘finance charges’ that are likely tacked on, fees for shots that likely aren’t disclosed up front, etc. Then the puppy eventually gets sick, or too costly for them to keep, and guess where that cute little puppy ends up… either dumped on the street, or brought to a (kill) shelter.
Then their kids are sad and crying, the parents feel like shit… they feel guilty… yet the pet shop owner got their money (as did the puppy mill owners), and the store workers got their commission. The life of this poor puppy was solely about profit, and in the end the puppy has a shitty life.
How utterly sad, all the way around. Meanwhile, there are HUNDREDS of perfectly good puppies or grown dogs already in SHELTERS all across NYC. Yet in our impulsive, immediate gratification society, people want to buy a puppy, and a very SPECIFIC puppy, when they want it. They don’t want to have to do the work of visiting a shelter or two, or waiting for a puppy. They want a puppy NOW godammit.
Just like all the children already in the world who are orphans or in the foster care system, who go UNadopted, yet everyone wants to produce kids so they can have a Mini-​Me instead, so too it goes with pets. All these other pets in shelters, yet they’re not good enough for some people to adopt, because they want a SPECIFIC type of dog, and they want it ‘BRAND NEW’ (not ‘used’). What a selfish world we live in now…
Stores such as this should be against the law. It is disgusting.

My husband and I went in looking for new puppy and the salesman said the shippoo we were thinking about «isn’t a real dog it’s a piece of shit»… He was loud, obnoxious, narcissistic, rude, unprofessional not to mention the F bombs he kept dropping. If he behaves that way in front of people AT work TO customers I can’t imagine what how they treat the sweet puppies there… And yes I did notice fiesces in the cages. This store definitely needs to be shut down immediately!!!

This pet store is the worst. I bought a dog it died the next day and the service was horrible. I’m so disappointed. I didn’t buy anything. Fuck that place. I’M NEVER COMING HERE AGAIN ! ! ! !

I should’ve listened to the reviews and things that I’ve heard about this place prior to purchasing my beagle puppy here. I literally fell in love with the puppy in the window and went back 2 days in a row to see him before I made the decision to buy him. Willie who is the manager is very nice and allowed me to play with the puppy for as long as I wanted but he also lied to me as well. The second time I went back there asking him about the breeder he said that it was from a reputable breeder. wrong!!! Come to find out my dog came from one of the most horrific puppy mills in America. Wanda Kretzner is the «breeder» named on the dogs registry papers. I can’t tell you how many people told me prior to purchasing the dog that US Pets purchased pups from puppy mills and how they never took care of their pets. I don’t regret purchasing my puppy because now I know he has a good home and will always be cared for but I wish I knew ahead of time where he came from or researched his «breeder» earlier. After speaking to various people who have purchased puppies from there, they all have checked their papers and realized that our dogs have all come from the same «breeder», Wanda Kretzman. To sum it up, Willie the manager here is a great guy who treats the customers with respect and lets them spend time with the pets before buying them. However there’s so many puppies in this store that don’t look like they’re being cared for properly and per my family vet upon the first time examining my puppy she stated the dog was malnourished, stressed and had not began to develop adult teeth because lack of nutrition and stress. The puppy is fine now but I suggest doing your research about your puppies breeder prior to purchasing a pet from this place and then end up disappointed as I am.

Everyone is always really nice here they treat you like family. I’ve had small minor common issues with my puppy and when I told them they fixed the problem right away and gave me free medicine to fix her. It’s been about two months since I bought her here and they still remember my face and help me with any issues i have with my puppy.

This is insane, this pet shop should be closed. cages are too small for the animals poor animals. the owner should be locked up in the cages and will see how he likes it. if you want to own a pet shop you need to know how to take care of it and how to keep it clean and the care of the animals. its so sad to see these dogs suffering. keep it up owner hopefully you’ll be shut down and left jobless in the street. poor animals they dont deserve this especially that they r puppies.

I purchased my first dog at US Pets, a female Pomeranian. She was just 4 months when I got her. Two years later, I decide to neuter her and to my surprise the veterinarian tells me that she has undergone surgery before, which would put her in risk if she underwent anesthesia a second time. U.S. Pets never mentioned any surgery on my dog. The scars the veterinarian found on her were from a dual inguinal hernia removal, she had scars on BOTH side of her groin. Beware of what you purchase in the store. Omission is a form of lying, which placed the life of my dog at risk. Do your research and purchase at your own risk.

Note: This review is based on the information I found out about my puppy’s breeder. The store’s employees have always been kind and I give their service 4 stars.
I initially was supportive of this place until I found out some horrible findings. Got my puppy from this store and luckily he only had a parasite virus in his stomach. Besides that he has been healthy. I am however very very disappointed that he came from a horrible puppy mill owner named Wanda Kretzman who owns Clearwater Kennel Inc., in Cushing, Minn. US Pets needs to cut ties with this woman who has been in clear violations and has been investigated several times. If you care about animals, please discontinue your contract with this woman and begin to fill your store with rescues or do business with reputable breeders only, who love and care for the parents and their puppies. I didn’t expect to get my dog from a pet store but it also breaks my heart that his parents and siblings are coming out of that horrible place. So many people have asked for his breeders information but after learning about her and her place I refuse to promote this woman and vow to bring shame to her practices. I know I am a hypocrite for saying I wouldn’t buy a dog from a pet store, but I am also so happy my bf and I have him and he is the most spoiled dog ever. The people at this store have always been kind to us when we have gone and they sell toys, clothing, beds, animal products but please please stop doing business with WANDA KRETZMAN.
PLEASE DISCONTINUE SERVICE WITH HER. Some articles on her:

I happen to like US Pets. we got our wonderful, HEALTHY, love of our lives Maltipoo Larry here. All of the staff were really friendly, helpful, and knowledgeable. very patient with all my questions. The vet’s office they recommended is also one of the best I have ever taken an animal to. It’s almost a joy for Larry to go for a visit because they are so caring and proficient and he leaves wagging his tail each time. very rare! We also get his favorite treats here and the owner is always thankful for our business.

We definitely did not go into US Pets seriously thinking about adding a new member to the family, but when we saw our little Persian kitty Bijoux, we fell in love. The guys who work at US Pets were very nice about giving us a fair price.
The kitten came with 5 years of health insurance, which is great. The vet is very sweet as is everyone at City Vet.
We absolutely love our Bijoux. Not only is she pretty, she’s sweet, loves to snuggle, but she is a total diva! We are glad we came across her and that the guys at US Pets were kind to work out a price with us.
She initially had a small ear infection and URI but then again, that is common among animals in animal shelters and pet shops and the 5 years of free vet service made it so we didn’t pay a thing. Good experience overall!

I love this store! When I moved to Astoria I finally wanted to get my own dog, one that I could call mine. So when I was wandering down Steinway I came across this store and immediately went in to check out their puppies. Immediately I was helped by a staff member there and ended up walking out with a great deal on a tan colored 2-​month old Peekapoo (pekignese and poodle mix). I still have this dog and she has had NO health problems whatsoever, is the most loving, loyal, caring little dog. Whenever I go back to this store, they are always very helpful and I can call any time with questions. The owner is very nice and a respectable man who truly cares for the dogs in this store. I came back this year around christmas time to purchase another 2 month old cocker spaniel puppy for my parents as their gift. My parents had been searching for many many months for a cocker spaniel puppy. Either they were too pricy or too neurotic. My parents to this day are very happy with the puppy I got them. They’ve had her for about 3 months now and she has had no health problems, is fitting in to my parents’ environment perfectly, easily trained and just the sweetest puppy ever! Both my parents and I are very pleased with the dogs we’ve gotten from this shop as well as the employees helpfulness not only when I got both puppies but also later on. They always picked up the phone and spent as much time as I needed to go over all my questions and concerns. They also have in store grooming and they’ve never failed to do a wonderful job on my dog (my parents have yet to have their puppy groomed). So if you are looking for a dog, cat, bird, or bunny, I would recommend this store. They treat their animals well, take them out, care for them, and most importantly they are attached to their pets and want the best homes for them possible. I wish I could give this store many more stars but seriously they are a great store and I only have very positive things to say about this place! I cannot wait to continue going in there for all further purchases in terms of pets, pet supplies, and grooming. I even feel comfortable boarding my dog there and I am very over protective of my puppy. But the people who work at US pets have always made me feel comfortable boarding my dog and appeased all my worries right away. Do not listen to all the disgruntled customers who have written bad reviews. I am always supportive of rescuing puppies and dogs. however, after getting two wonderful puppies from this place (different breeds too) at reasonable cost who are 100% healthy with no health conditions, I am all for coming here if you are interested in buying a dog rather than rescuing one.

Us pet is a nice pet shop! I surprised my wife buying a jack Russell puppy there: Mia! She is adorable. Willy gave me all the necessary info regarding how to feed the little dog. Customer service after the purchase was good too! I didn’t give the fifth star because the vet they reccomand in Long Island city is pricy and wanted to do unnecessary shots .by the way I reccomand this store.

Honestly I had a great experience here, guy that i worked with his name is William was very nice, funny, informative, pacient and worked with me, he was sweet and acomadating to my daughter, all the puppies which there was a variety of puppies were well kept, look good and gorgeous, I. bought a pomachon and look foward to many more pups from there, will be going back here.

if i could give this guy no stars that would be my best option ,
i will try to describe in one word awful awful awful and awful …
i also think the owner is huge liar, and i know for sure that he abused animals, i almost call animal control .he sold me two cats with a issue one i had to bring a back and he probably killed poor animal another one i had to keep with me because i realized how they treet animals, i had lot of problems to find a place for this sick animals and broke my heart, its cost me lot of money also what he never returned to me and of course stress …
he will pay for all his sins did to this poor animals, my dear friends dont even think to step in that shop, owner is sick man with no mercy

I think the inbreed their dogs. The only thing I can think of as to why my 2 ½ year-​old Pekinese is going blind already doctors don’t have a reason.
Also the vet they recommended doesn’t know shit.

Us pets is a great place to buy dogs I wouldn’t trust any place else to buy dogs they take care of them and love them as much as anyone else that is a pet owner is pets rocks! Two thumbs up.

This place is shameful, a sadly perfect example of why «Adopt Don’t Shop» is so necessary. I’ve gone to this store many times to check out the conditions of the animals, and they are always horrendous. On various occasions, I have seen:
–Puppies with severe ear mites
–Kittens hiding in their litter box and sometimes eating their own litter and feces (this is a sign of extreme distress in cats)
–Animals that clearly have not been bathed recently — matted fur, etc.
–Cats with oozing eye infections
–Underweight/​malnourished puppies
This place is obviously a puppy/​kitten mill (their prices are outrageous, btw), and the owners do not care about the animals. I rarely see food or water in the cages, and the animals seem mostly depressed and unresponsive. During the many times I’ve stopped by, I’ve never seen an employee walking a dog, playing with a kitten, or interacting with the animals at all. Pets, especially caged animals, need socialization just as much as they need food, water, and shelter, and the animals here don’t get any of those things.
I usually see one older white man there attempting to sell the puppies and kittens to visitors, and it’s obvious that he’s just in it for the money. Most recently, I stopped by and looked at some Himalayan kittens in a cage (there were way too many crammed into a tiny cage and they were all grimy) and he kept telling onlookers «They’re like Grumpy Cat! Look, you can have your own Grumpy Cat!» Rather than actually care for the animals, he just tries to sell you on the novelty and trendiness of them. What a creep.
The store itself is filthy. Granted, any pet store or adoption center is going to smell like, well, animals, but this place is disgusting. The cages are not cleaned regularly, and animals have to sit in their own feces and, occasionally, vomit.
As an animal lover and volunteer, it really breaks my heart that this place is still around despite years of documented animal neglect. I really urge you not to patronize this horrible place and to continue reporting it to the ASPCA as often as possible until we can successfully shut it down and save these animals.

I was assisted by a great gal that knows how to treat animals and humans alike! The owner makes it clear with his assurances of health that the dogs are good and healthy.
Bought a healthy sweet dog from these guys!

This place is terrible! I got a dog from here about a month and a half ago after reading here from many dog owners that their dogs came sick. He was constipated and dehydrated, then the diarrhea came! We had made an appointment with the vet for a week after we got him and he
confirmed that he had giardia which is a parasite that is hard to get rid of. Now a month after he still has it and the diarrhea continues. It does not help that he eats his poop when I’m not home. That is another problem, his behavior is erratic and hyper. You might say that that’s normal for a 4 month old but he’s behavior is aggressive and hard to control. Do not enable this people by buying animals. Go to a breeder upstate. I have spent so much money and will continue until we nurse him to health. Good luck.

I rarely write a review on Unilocal and certainly not bad ones, but U S Pets is TERRIBLE!
I nearly made a huge mistake purchasing an animal from this store. What saved me? The owner absolutely accosted me and two other female friends at the counter before we paid. The man has a shaved head and works at the cash register. He cursed at us and tried to intimidate us– claiming that we had said something negative, although we all had no idea what he was talking about. This is not the type of person you want to do business with, especially when it concerns bringing an animal into your home.
The shop is your classic puppy/​pet store. Small cages, dirty, smelling. Don’t be a hero and buy one of these animals.
Not only should this business not be supported, it’s incredibly risky to buy an animal from people with such low integrity. One interaction with this man and it’s not hard to believe that you might be buying a sick or traumatized animal.
As I said, I’m thankful that this man showed his true colors. DO NOT do business with U S Pets. Despicable!