Logan’s Roadhouse

Pretty much every restaurant in Athens has bad management. This is one of those restaurants. Pretty much bad service every time I come. Food is mediocre at best. Don’t bother coming here.

I have eaten at a few locations of Logan’s Roadhouse and enjoyed them all. Except this one. Last night was not the first time I had eaten there, but it will be the last. One bad night can be forgiven, but every time I have been here, I have been disappointed. Last night, the server bought me the wrong salad. It did have the second dressing… That my mother had requested with her salad. Even tho’ it was the wrong salad, I was going to eat it anyway since it was close. I didn’t want to wait for another dinner while my companions ate. The chicken in the salad was cold and dried out like it had been sitting under a heat lamp. The shrimp on my mothers plates was so tough that I checked to make sure the shell had been taken off. I ate most of my dinner while waiting on a drink refill.
Like I said one bad night can be forgiven, but this location always disappoints me. I won’t go back.

Terrible service and terrible food. Everything was cold. The only attention I got was when they told me to put a colored straw in my mixed drink after they had already brought it to the table minus a straw. I had used one of the clear straws already on the table. It was the worst food i’ve ever had at a Logan’s. Took an hour to get the food out and it was cold. Actually every one at the table had cold food. And nobody’s steak was cooked correctly. It wasn’t busy at all so I don’t know what the hold up was. Still love Logan’s but I will never visit this particular one ever again.

I had to click a star to write this review, it does not deserve any stars. Poor food, poor service. Long wait times for you food. Dirty tables and restrooms. Keep going down 72 east towards Huntsville and stop at Texas Roadhouse, you will have a great experience!

What can I say? My steak was so tough I had trouble cutting it with my knife and the shrimp were so undercooked that I got really bad poisoning that night and have now been sick for a week. I called the manager the next day to complain and ask him to remind his cooks that seafood should not be served if it’s not cooked through and all he offered me were coupons for a return visit. NO CHANCE OF THAT. I will never be eating at a Logan’s roadhouse again!!!

Used to be a big fan of Logan’s but the Athens location has gone down quite a bit in MY opinion. Food quality has dropped off greatly and service is just so so. Huntsville locations seem to be holding their quality and service much better.

I’ve been to this Logan’s several times before and enjoyed it. The servers were prompt and friendly. The food rather good and well prepared. This time is a bit different so far. The three girls at the hostess stand were a bit unfriendly and curt. I am partially disable and walk with a cane, I realize this can be off-​putting to young people in rural areas with little or no social graces. But if one is a hostess, social graces should be encouraged. I usually sit in the bar due to being alone and also to avoid waiting for a table. My waitress, named Susie with a lovely smile and intelligent eyes, appeared promptly, and asked for my drink order. She was quick and knowledgable and didn’t engaged me in painful small talk. She returned to inform me they were out of the scotch I ordered and offered acceptable alternatives. She was appropriately attentive and friendly. She is obviously the «ringer» here. The manager, Shane, came to me shortly after ordering and communicated to me that he wasn’t happy with the quality of the cut of meat I ordered and suggested an a different cut, bravo. The bone-​in ribeye was very good, not Ruth’s Chris or Morton’s, but it’s not advertised as such.
I’m in town once a month and stay at the Fairfield Inn. This Logan’s is my go-​to spot due to convenience, meat, and booze. Three of the most important criteria.

Probably the worst Logan’s on the planet. I have given this place so many chances to get something right. I have only had one great service here. The food and drinks are inconsistent. Some times you might get a hot steak but a majority of the tie you get a room temperature one. They will give you the opposite of what you order, if you want a medium steak you might get a rare or well done steak, don’t expect a medium. If you order a baked potato you might get one that is cooked you might not. If you want an adult beverage be prepared for a flavored water.

Einstein stated that insanity is continually doing the same thing expecting different results. He apparently ate often at the Logan’s in Athens, Alabama…
When this restaurant first opened we had a sub-​optimal experience (food wasn’t done, and yet it took them forever to get it to the table). We figured that it was a new restaurant and just needed some time to get its act together, so we stayed away for six months and then tried it again. Same result, so we stayed away again for a few more months. Rinse. Repeat.
Occasionally we’ve had a good meal and thought «Wow! They’ve finally found competent management /​cook /​wait staff». Then the next week we realize it was just a fluke. We’ve now been doing this «Thank you Sir, may I have another?» routine now for 4 years. ** No more **
Tonight’s fiasco involved three of the usual players:
##Seating Mixup## left us waiting for 20 minutes while others that came in behind us were seated;
##Underdone Food## left me guiltily and slowly eating my dinner over the next 20 minutes while my wife hungrily looked on, as the manager had whisked her meal away to be «quickly finished up»;
##Overdone/​Burnt Food## as our request to the busboy working an adjacent table to please have the manager come to our table resulted in the now-​cooked-​for-​an-​extra-​20-​minutes food being rushed out with a big ‘Ta-​Da!”.
** No more **

I’ve since been contacted by management about our experience. Relayed our issues with the food and now I’m waiting to hear back from them. I’ll update again when I receive the reply. I’m happy to see that they do care about the customers to try and fix the bad experiences

After reading several negative reviews I was almost convinced to bypass this restaurant. I’ve always wanted to try Logans and I’m glad I did. We had a very good waitress and very good food. I will definitely be coming back.

This place is near by Fairfield Inn which is nice, 3 min walk away.
I had the chicken wings and it was great. One of the better appetizer I had for a while. Then I had the baby back rib. It was dry and hard. I could not finish it.
The service was quick and easy,

Food was ok but some really bad service. Nice waitresses. But they need a new staff or manager

HORRIBLE EXPERIENCE Slow service when we got any and stale peanuts. Food was o k but did not get what we ordered! Will not be coming back after two disasters.

Alright — stopped in a couple times with two very different experiences. The first was great — good service, steaks were on the mark. The second, not so good. The servers forgot about us. The manager did a great job trying to recover, but everything was out of sync the whole night.

Awesome rolls! It is also alot of fun to toss peanut shells on the floor.

We stopped here on the way back to Nebraska from Talladega and it was a great experience. The only disappointment was that alcohol cannot be served here on Sunday! But our waitress Heather was so sweet it made up for it!
We both had the filet and lobster tail special — it was delicious. Everything was perfect from the service to the food. The homemade rolls are excellent. I hope we make it back here someday.