University Cinema 16

So disappointed! Just went to the movies and the girl behind the counter would not sell me and my two adult children movie tickets!!! The movie was not sold out but full. Are there seats? Yes. Can we see where they are? No. Can my son run in and look? No. Sorry! Try another time! Really? Merry Christmas!

Excellent theater. The tickets are priced well and the student discount is phenomenal ($ 6.75 with ID). It’s clean and well kept and the seats are comfy. The only gripe I have is that the cell service is pretty terrible. If you’re planning on Googling whether or not your movie has a stinger at the end, do it before you get to the theater.

Really nice movie theater in an upscale part of town! Great student discount! Clean and tidy! Restrooms are clean as well! Customer service could be a bit better, but not the worst!

This is such a nice theater, and it is very much welcomed to Athens. The prices are much lower than similar quality theaters. Love the huge stadiums, roomy aisles, and rocking leather seats. The student discount makes tickets only 7.50. Matinees also are only 7.50. This is the only theater I go to anymore. I feel like their concessions are less expensive than other movie theaters. The bar is a nice way to kill time before your movie starts.

Kiosk forces you to sit next to someone else, will not let you book otherwise. Assigned seating… can not move once in theater.
Also ANY food or beverage is permitted into the theater. Needless to say we were forced to sit next to the one asshole who ordered extra onions on his cheeseburger. Sigh…

This is the best movie theater in the Athens area. The seats are comfy and big, the service is fast, and it is always clean.
It is conveniently located in the new Epps Bridge shopping center with plenty of parking and close to some great shops!

Simply put, I believe this is the best theater in GA. New, clean, innovative all describe this place. You are able to refill your own drinks which is a huge plus and the prices seem to be very good for concessions at a movie theater (at least on the drinks). The place has a little bar restaurant inside in case you are afraid to stop to eat somewhere else in fear of being late for the movie. Also, the stadium seat theater is the ONLY one I have ever seen that had the foresight to put enough room in between each row of seats where an adult can get in and out without having other people bend their legs in strange ways or stand up to let them by. Huge props to the University Cinema 16 for that! Huge!
The sounds system is excellent, the staff is good, there is plenty of parking and the seats are amongst the most padded/​comfortable that I have ever experienced a movie in. Also, unlike all of the Gwinnett County theaters, they have matinée pricing that is way better than just a buck off evening prices and they run matinée pricing up until at least 4:30 or 5:00 pm ($ 7.50 per person). Thumbs way up on this place. Can’t wait to go back!

Great theater and it only cost me $ 7.50. Very nice place overall, I have no complaints.

The movie was awesome, and the (assigned seating!) ticket pick-​up via credit card super-​easy. The theater experience was just… odd. First, I don’t understand paying $ 9 for an empty bag and an empty cup. That throws me off every time (the last time I visited, there was no one to fill the popcorn bag for a few minutes, and I stood around looking confused until someone got a designated popcorn filler for me). Second, I showed my ticket to gain entrance to the theater area and was directed to my theater. However, when I walked through the open door, it was completely dark, with no lights along the wall or ANYTHING, and I had to stumble my way down the dark hall until I finally found a side door to a very BRIGHTLY LIT theater. I found and sat down in my seat, which was relatively comfortable with clean, wide aisles, but it was weird to sit in a really brightly lit theater with total strangers, so well-​lit that all of the preview content is completely washed out, thus leading to an awkward 15 minutes waiting for the show to start. Was that a run-​on sentence? Anyway, once the previews started, the lights didn’t dim, they just went from *SUPER-​BRIGHT* to really dark. Is there no medium setting on the light switch?!? The movie was great, but the owner of the theater needs to do some walk-through’s and address lighting issues as time goes by. Nonetheless, I’ll be back to try again.

Man of steel. I’m still shaking my head. An hour too long, when you hoped it was over it wasn’t Superman could have been beat up by Loris Lane. The Cinema 16 was nice except sells person said movie was sold because she couldn’t read the screen

Watched Lone Ranger here on July 4 weekend, and I was looking forward to it, since it just recently opened. I was very disappointed, however, with virtually all aspects of service at the facility. It was very clean and new-​looking, as one would expect since it is new. With virtually every other aspect, however, I would say they’re experiencing issues with getting their operation really underway.
First, we purchased our tickets online and only had to pick them up. It seems that they only have 4 kiosk units that are responsible for all of the sales and pick-​up traffic, however, and 2 of them were malfunctioning. So, even though there was a relatively light crowd at the time (less than 10 people trying to purchase or pick up tickets at the same time), I had to wait about 15 minutes just to swipe my card and have the tickets print out.
Second, the concession area was incredibly slow. Again, there were only a handful of people waiting for items to be prepared and/​or popcorn to be filled. But there was only one employee doing all of the serving and popcorn-​filling, so it took another 10 minutes or so just to get a bag of popcorn. My wife and I almost gave up and just went into the theater waiting for her cheeseburger… it was another 5 – 10 minutes after we got our popcorn before the cheeseburger was ready. (And not for a great cheeseburger, either… just normal movie-​theater-​quality fare.)
Third, there was no music or other pre-​show entertainment playing in the theater when we walked in, just awkward silence (other than the sound of the A/​C unit). You could hear virtually every conversation being had by every other person in the theater. Then, once the previews began, no one turned the lights down… they were still at 100% full on, which rendered the screen virtually unviewable. Another customer left the theater to tell management about the issue, and the lights were finally turned off about 5 minutes into the movie. (I also thought it odd that there was no «intro» montage between the previews and the movie… you know, where the movie theater company’s promo plays and it asks you to turn your cell phones off, etc. The movie literally «just started» immediately after the final preview, with no segue from one to the other. We were wondering if it was really the movie or another preview.)
It seems to me that someone made the decision to open this theater ASAP, and did it before it was really ready. To be so poor, the staff must be either poorly trained or poorly supervised (or both). I won’t be back until changes are made. A facility so pleasant and nice-​looking shouldn’t have issues with such poor service.

Saw «Monsters University» with the family (wife and three kids all under 10).
Had ultra-​high expectations with all the publicity this new theatre received in local media — reserved seating, brew-​n-​view, in-​house restaurant, IMAX-​like screen.
I wasn’t disappointed, but I wasn’t wowed either. Not surprisingly, the complex was very clean in its second weekend of service. The seats in our theatre were very comfortable — leather with movable armrests (very helpful when a 5-​year-​old wants to lay on you). Service was very friendly. And concessions were set up differently, with one central service stand for all 16 theaters — and self-​serve drink fountains (not sure if refills are free, but who would stop you?).
But I wasn’t wowed like I expected. The restaurant is very small — looking more like a bowling alley-​type restaurant than a nice movie theatre restaurant. The reserved seating is a bit confusing — there really is no information about this on their website.
We’ll definitely be back because of its convenient location, but other than the «newness,» there’s really not much that sets it apart from the other Athens’ movie theaters.