DePoe Eye Ceter

Everyone at DePoe has been super accommodating with my challenging schedule. I came in to get glasses one week before I was moving out of state, they rushed my frames, and got everything done really quickly. The doctor has been very helpful, answering calls quickly, even after normal business hours sometimes. They also price match on frames, which saved me about $ 50 on my frames.

When I first walked in, I met the doctor and I thought, man, this guy is really skinny. What a high voice too… weird. Well, after a 30 minute check up I finally realized my doctor was indeed a woman. So, to say she did a great job correcting my vision would be an understatement.
Thanks to everyone there for giving me such a great hands on experience.

I went there to get prescriptions for my lenses. First the doctor insisted in making me try lenses that I’m not used to it. After that, I had to redo the exam multiple times because the doctor would always be in a hurry when receiving me. Next, I asked for the type of lenses I usually have. And guess what, they ordered the wrong ones. After a month half blind, I went back and asked the right ones, but for whatever reason they lost my prescription and I had to redo the exam.
Now, I asked for my prescription 45 days ago and still haven’t received it. I’m still asking by e-​mail for it every other week.
Never regret choosing a doctor so much.

I CAN PRACTICALLY SEE YOUR THOUGHTS NOW.
I came in with eye strain and headaches as a last after optometrists told me for YEARS that my eyes didn’t need correction. The eye doctor, who is actually a SURGEON, did a thorough exam on me and told me my left eye is actually a +4! No wonder I was having headaches. She explained my issues to me clearly, and laid out a plan to bump my eyes up to the strong prescription gradually for comfort. The result: I can see more clearly than ever in my life! I didn’t even realize how bad it was!
As a bonus, the staff is warm and friendly, scheduling is flexible, and prices are very reasonable. I’m recommending this place to all my family and friends. I’ve had nothing but excellent service and results.

This has been the worst customer service I have ever received at an eye doctor. I went two months ago for an eye exam and have since been trying to get my prescription from them. The day of my appointment, I was a little late due to getting lost on the Georgia Tech campus. I called the location asking for directions and no one was able to help me. When I finally arrived, they seemed nice about it but then as more patients starting coming in, they began so say slick comments. When the doctor was done my exam, she said something along the lines of ‘next time you won’t get lost right’. As I was sitting with the insurance guy named William, he tried to pressure me into ordering my contacts and glasses from them but from experience I know that you don’t have to order from the same place you get an exam. He made me feel very uncomfortable especially after I paid for the exam and then went back to ask for my prescription. I thought it was weird that they didn’t give it to me since I usually walk out with it every other eye doctor I went to. Upon walking back in. William says ‘what did you get lost again?’ I responded by saying no, I would like my prescription and this is where he said they can’t release it until my contacts are finalized. Confused and frustrated, I left again and called back a week later to let the doctor know I was comfortable with the contact prescription she gave me. I spoke with Tiffany who works at the front desk and she said she would inform the doctor and have my prescription faxed over to me. The doctor never said I had to come back in if I was okay with my contacts and could call instead. Needless to say, after several phone calls and promises that they would fax my prescription, I still don’t have it. I called again today and Tiffany said she would email it to me, that was over 2 hours ago and still nothing. I had to call their Stockbridge location and they are in the process of sending it over to me.
If you are looking for an eye doctor, don’t go here. You are better off going to the eye center at Walmart or Pearle Vision.