Einstein Bros Bagels

This review is a little late on my part. It was early and I had high expectations — thanks to my sister recommending it. I rolled up early on a Saturday in joggers and my «Raised On Champagne» sweatshirt. Apparently, this is where the important people who are too business-​y & «adult» for Starbucks, come to grab bagels and coffee — haaaa, they stared a little too hard & long. The staff was very nice to me, but seemed confused as to who was supposed to approach me even though I stood in the right spot; things went by a lil too slowly. The cost & taste wasn’t impressive for what I anticipated a bagel spot would bring.

This is the slowest fast food place I’ve ever been to… With some of the worst costumer service I’ve ever experienced. They took my name down wrong which added an extra 10 minutes to our wait time because they couldn’t find «sob». The service was laughably terrible… While we were standing there waiting for a solid 30 minutes they literally set a bagel on fire in the toaster oven and laughed about it… There were maybe 10 people in the whole restaurant but somehow we were all waiting for about 30 minutes for a freaking bagel… I normally don’t complain about this stuff because I understand restaurant life can be hard and overwhelming, but this is literally bagels were talking about… And I mean at least get my name right if you’re going to give me the worst service of my life!

Horrible service today. Slow and chaotic
And you should teach your staff that Lox and Smoked salmon are the same thing, and that you do, in fact, have a smoked salmon shmear for bagels.

I LOVE Tasty Turkeys. And I generally like einstiens. But this place blows.
Slow lunch rush. Not many customers. No one on the front line. People have to yell to the back to get service. I order two tasty turkeys both with no tomato. Guy repeats it back to me. Talks with associate about I don’t know what. «What was that again?» Repeat order. No tomato.
Get both tasty turkeys, both with tomato.
Both have one. Single. Slice. Of Turkey.
Chips were okay. Not a whole lot in the bag, but they were good.
Woo water.
I won’t be coming back.

Upkeep and service was poor. The quality of the food and drink I purchased was horrible.

PRE-​DAWN DELIGHT!
I love a pre-​dawn breakfast because I am usually up very early in the morning. However, it is very rare that I get to have breakfast out during these hours because breakfast restaurants simply open later in the morning. At 5:45 am, I notice that this particular shop is open and having never been in an Einstein’s before, I wasn’t sure how it all worked. The process is pretty straight forward. You walk up and place your order to the right and continue to the left to pay.
I ordered a breakfast bagel sandwich which consisted of turkey sausage, egg, and cheddar cheese on a wheat bagel. It was delivered hot and delicious to my surprise. I expected that the bagel would be too heavy and I would have to remove the top, but this wasn’t the case. It was the perfect balanced bite without being over done, (heavy cheese, or dressings). I simply added some strawberry jam and it was perfect. My daughter ordered a blueberry muffin which was nice and light, flavorful and not too sweet.
What I really appreciated about this shop is that it was nice and warm and had comfortable sofa seating along with table options. I also noticed that the local newspaper was available for those who had time to «linger». This location is in a high traffic area and seems to be very busy. However, the employees are fast and efficient without compromising quality. They were also very patient as I took my time to review the menu and make my decision.
It was so nice to walk in and here «Good morning» because not everyone is awake or even slightly chipper at this hour of the day. Their warmth was very much appreciated.
This shop is a great option for a quick breakfast on the run.

This is the worst Einsteins I’ve ever been to. Possibly the worst in existence.
Sunday morning, I’m craving a southwest egg sandwich on an asiago bagel. Drag my bf with me promising him a good bacon, egg and cheese bagel sandwich.
So first, we get yelled at by the staff for trying to order under the sign that says «Order Here.» Then, while we wait behind a sweet elderly lady to order, she jokingly says to the kid behind the counter, «you guys must be short staffed!» (The line was TO THE DOOR by this point) to which he abruptly and rudely replies, «NO. That’ll be [whatever her total is.]» Classy.
Next, after we’ve ordered, we notice a girl in an Einsteins uniform sitting out at one of the tables barking orders at the other employees. «Go to the ordering station!» «Yall are bein too slow with these orders.» I guess that’s how management works at this location.
FINALLY, after a good 15 min wait, they call our name and we grab our to-​go bag to get out of that depressing and angering environment. So I get home and open my Southwest Egg sandwich to find the most sloppily put together, soggy and lukewarm (IT WAS A 2 MINUTE DRIVE) sandwich I’ve ever gotten from an Einsteins. I posted photos for yall.
I love Einsteins. I lived on pepperoni pizza bagels in college, I eat breakfast or lunch here twice a week, at least, in the Cumberland area. Those locations treat customers like they should be treated — with politeness and appreciation. The same way all successful companies treat customers and clients.
Honestly this location disappointed me so much I’m thinking of writing to corporate. What little of my sandwich I got into my mouth tasted as wonderful as they usually do, I’m just bummed at least half my eggs landed on the table or my lap.
Try to at least pretend like you care, sad N Druid Hills location. I’ll be sticking to the locations by my work that I KNOW are good.

My 1^st visit at this one but i’m impressed and the food was great. I ordered the Turkey patty with cheese and egg on a onion bagel. She brought it out to me and was worried because it was well toasted that I would want another one, but that’s how I cook them at home so no worry there sweetness. Place was clean and all you can smell are bagels. Staff is friendly and they seam to work well together, which is always a plus to me when I notice this in a place of business. When back in this part of Atlanta, I will stop by as you should too.

Had I not paid for my food, I would have left without it. The service is extremely slow. The staff are extremely low class. 20 minutes and $ 15 later I have my 3 items. Note to all pos workers: your butt is not what we came to see when you turn around and bend over. Please wear appropriate sized pants!!! Jezus

I actually always forget this Einstein’s is here, even though I go past it practically everyday on my way to work.
It’s just tucked away and so unobtrusive that I never even register it on my radar. Last weekend though, my boyfriend and I were looking for a quicker breakfast on the way to DragonCon (yep, we bought tickets and geeked out there), and he was craving a bagel, so we gave it a shot.
This Einstein is next to a dry cleaners just off of North Druid Hills Rd near the intersection of North Druid Hills and Sheridan. We went in there on a Sunday morning and although the inside is small, the employees are efficient at getting those bagels done and you out the door.
When we were there I ordered the Southwest Turkey Sausage sandwich: an egg white sandwich with turkey sausage and a spicy salsa on a toasted bagel, and my boyfriend got the bacon cheddar egg sandwich plus a toasted cinnamon raisin bagel with honey almond spread.
In less than 10 minutes all of our sandwiches and bagels were up and we were sitting at the little window overlooking the parking lot chowing down. It was tasty — very hot from that little toaster oven they’ve got, but quite tasty.
If I were in need of another quick breakfast in the future, I’d think of Einstein again.

I’ve always liked the franchise and have stopped here before when I was in town. Unfortunately I doubt this will be a stop again. A simple toasted blueberry bagel that tastes like onions? Can’t you folks clean your knives before you slice or apply cream cheese/​butter? Unbelievable, if I want an onion bagel I think that’s what I would have ordered and you won’t make it right? Not very thoughtful Eisenstein!

Nice bagel franchise, which also serves coffee and other breakfast items.
LOVE their bagel, especially the Asiago and Blueberry. If you’re planning to get cream cheese spread; tell them you want it on the side. Almost every place I’ve been to overkill the spread on your bagel. Like, seriously.
Staff here are friendly and pretty efficient. They greet ya and all that good stuff.
Parking is limited. Forget trying to make left turns out of this place during traffic hours.

If you’re in need of an Einstein Bros. fix, come to this location, not the Toco Hills one. It’s worth the extra 3 – 5 minute drive, trust me.
Unlike the staff at the other locale, the staff here are friendly and efficient.
I’m absolutely addicted to their ‘salmon schmear’. Addicted. Of all the bagel joints on Druid Hills, I think their’s is the best. Not to sell the other flavors short, because they’re all quite tasty!
Unfortunately, they tend to run out of items pretty quickly in the morning — particularly bagels, so make sure your flexible with your order.

Wow! What driving an extra block will give you. After a HORRIBLE experience at the Lavista location, I came here and was treated like a VIP. Seriously, the staff was great. They were on the ball and kind and I ordered, paid, and had my food in less time an I waited in line and watched being ignored at the other location.
Parking is not great here, b e inside is really nice with the smaller tables on the side.

I usually visit the other North Druid Hills location, but I have stopped here a couple times. There is a small parking lot, but it usually is not busy. Can be hard to make a left turn in and out because of busy N. Druid Hills traffic. I usually try to avoid this area during lunch time due to the craziness. The food is just as good as the other location, but the staff is not as nice and personable. :-/​Wish they were open later and more bagels were in stock at a given moment– give me my garlic bagel!!!

The people in N. Druid Hills love their bagels. Besides the billion bagel places around the area that gets busy during breakfast and lunch time. You can even find another Einstein Bros. Bagels if you drive a few miles east on N. Druid Hills Rd.
I prefer this location because they have more parking. Besides that, they are the same.
Einstein Bros. Bagels sells coffe and bagels. They also have a bunch of speciality bagel sandwiches. I like the Nova Lox Bagel, which consists of Nova Lox, onions, capers, and tomatoes. For the sandwiches, you can choose among billions of bagel choices from plain to Spinach Florentine. My brain fries when I have so many choices; so I usually get the plain bagel.
Bagels are usually calorie intensive, so they have thin bagels that are around 220 calories. So if you’re on a diet, you can try that. But beware, these guys are tiny. You need about 2 of these to get full, but what’s the point? If you’re on a diet, you have to starve.
Overall, they sell ok bagels and coffees. If you want bagels, it’s a good place to go.

Well-​kept place with friendly service. I feel for them — being so close to Goldber’s and Bagel Palace. Great coffee.

What modern day coffee shop /​breakfast joint doesn’t have wireless internet!!! The answer: Einstein’s. They don’t even have internet I could pay for, not that I would want too.
Food: wide assortment of bagels, sandwiches and lunch ‘originals’. I went simple and ordered a medium coffee and bagel with cream cheese — total $ 4.82 including tax. They also have several low calorie (400 or less) options. In my experience here, the food is average-​good. It is hard to screw up a bagel, but I have ordered some sandwiches in the past which were pretty sloppily assembled.
Coffee: this is probably their strong point. Coffee is self-​serve. There are generally at least four flavors to pick from with one being decaf. I prefer the neighborhood blend, but there is also a darker roast and a vanilla-​flavored. They claim to change the coffee every hour, but I don’t think this is done as the small timers atop the coffee pots were stable… maybe the 60 minutes expired and was needing to be reset?
Ambiance: they previously had booths, but have more recently switched to all tables of various shapes and sizes. There is one large rectangular table great for groups and many smaller square tables that can be assembled as you need. There is low volume top 40 hit music playing in the background.
Customer service: overall good. They tend to be responsive. I think they get a large morning rush and adequately hire enough staff for the crowds. but at 10am, I am not sure they really need 4 employees working here.
Parking: plenty. Be careful of spaces labeled for the dry cleaners.
BIG negatives which may prevent me from returning — no wireless internet (and no there are no nearby networks to pick up on)…and little to no power outlets. They clearly do not want computer workers here.
Great for a take-​out breakfast or to grab a dozen bagels to bring into the office, but not recommended to have a sit down breakfast with your laptop.
Health rating: 91

I stopped by on Saturday morning to get an egg sandwich. I used to work next to an Einstein’s and this was something I would order quite a lot. Now that I don’t work next to an Einstein’s I get the sandwich only now and then– maybe a few times a year. But I’m familiar with the sandwich. I know what I’m supposed to get when I get this sandwich.
What I got this time it was not the appropriate way to make this sandwich. Let me say first that I’ve worked at a few café places. They get these pre-​made egg things. This is what Einstein’s uses. This sandwich looked like someone had sliced the egg patty thing in half so that it was thinner than usual. The next thing I noticed was the bacon– it looked like one strip of bacon had been broken into thirds– it may have at most been one and a half pieces of bacon. The cheese was minimal– it looked as though someone had sprinkled (and lightly) a bit of cheese. Usually there is a good bit of cheese– a thick slice and not shredded bits.
It was really the WORST experience I have had at Einstein’s and possibly the worst «fast food» experience I have ever had. I suggest going to another location if you need something other than a bagel with cream cheese. Though, they very well may mess that up as well.
FYI-​Some people have reviewed the Einstein Bros. Bagels location just down the street at LaVista– in the Toco Hills area– instead of the one that is actually at this address. This location is the one close to I-​85 on North Druid Hills.

Stopped by on July 5^th before driving back to DMV area… the girl taking the orders was really nice. a rude elder couple had interrupted her while she was taking my order and the couple took forever to order as well. The young girl working there apologized for being cut off and I felt bad for her. I know how it is to deal with rude customers. She gets an A+ from me for customer service. Friendly — despite the rude couple
oh and their bagels are so yummy. i love their cream cheese that they use.