Higher Calling IT

I went into Higher Calling IT expecting to pay for a new wireless card — I haven’t had internet capability on my older laptop for several months. They looked at my laptop while I waited, found the problem immediately (a messed up setting not the wireless card), and fixed it then and there. It took him less than 10 minutes and he was nice enough about it to not charge me anything. What a relief! I’ll be back for my simple and more challenging computer issues!

My power jack went out on my laptop. The only reason it took two days for the repair is because the manufacturer, Fujitsu, doesn’t ship parts overnight. I do love my laptop but shame on you, Fujitsu for that little silliness. But these folks fixed my laptop in a timely manner, they are friendly, efficient and priced right. I highly recommend them.

My company buys MANY computers from Higher Calling. So, when I needed a new machine I knew who to call. I did my research and asked Higher Calling for some guidance. Not only did they suggest the awesome Toshiba Tecra Z50, but the price was better than any I could find. Most importantly, Higher Calling can service my machine on-​site!

After an unfortunate accident, my laptops screen was totally shattered. I was worried I’d have to fight with Toshiba Tech Support or pay an outrageous repair fee making replacement the better option.
Thankfully I called Higher Calling and got a quote instead. I called several other nearby repair stores and this shop not only had the best price, they also had the replacement screen in stock, and offered to replace it same-​day. When I got there, I got a warm reception, and I was told the repair wouldn’t even take 20 minutes. Wow!
So instead of having to run around and come back here during peak traffic hours, I was able to get my screen replaced, at the lowest price around, and all in less than 20 minutes? And on top of that they have assured their work is defect free?! The screen is perfect, the price is right, and the speed and quality of service is virtually unbeatable. I’m sold. Higher Calling will be my go-​to IT repair shop from here on out.

Glad I looked to the left after I pulled up on Roswell Rd and found that the Richards was all chained closed. These are the same guys. Very knowledgeable and explained the issues for my wife’s ThinkPad that were covered under warranty. Recommend without hesitation.

I purchased a laptop for our business and got a great deal from Higher Calling. Just before my wife/​co-​worker was leaving for a week-​long trip the PC’s fan broke. The morning she was leaving so I rushed to Sandy Springs – they fixed it on the spot (under warranty!) and I was able to race back to meet her on the way to the interstate! If they weren’t so efficient it would have been a difficult week for us without that laptop… Kudos for their service and standing behind their machines sold as well!

I have been a customer of Higher Calling IT for more than 15 years, first when they were Richards Computer and now as Higher Calling IT.
Dan Rhodes and his team are the most competent and trustworthy IT professionals I have ever dealt with. I have bought several laptop computers from them and use them for service when needed. About a year ago a virus slipped by my protection and higher Calling IT removed it completely, again at a fair price. They suggested different antivirus software and malware protection and so far so good.
Bottom-​line, I would trust Dan and his team on anything related to IT. They have earned my business with old fashioned customer service, honesty and competence.
Barry B.

A couple of years ago, my laptop needed some repairs. I called the manufacturer and they referred me to Higher Calling (formerly known as Robert’s). The staff was professional, considerate and knowledgeable. They were also very efficient and returned my laptop in a timely manner. I was highly impressed with their service and referred others whenever I could. Recently, one of the keys on my laptop lifted and was constantly sticking as well. I was hoping it wasn’t going to require me to get another keyboard and I really wanted a quick, affordable solution. So, I decided to take it back to Robert’s. It was then that I discovered they had moved a few doors down and changed their name to Higher Calling. I was sooo happy that they were able to fix that one key without it costing me an arm and a leg or a brand new keyboard. It took less than five minutes, but I hung around and chatted with the friendly staff. These folks are just that nice!!! For all your computer/​laptop needs, consider Higher Calling. You’ll be glad you did! :)