Pep Boys

Took my Pathfinder in for tires and brakes. Was overcharged. Many things like roadside warranty were added to my bill without asking or making me aware. Work seemed fine but felt like I was misled about price and will not return.

Will NEVER return to this location. Left my vehicle to have a simple oil change. Called 3 hours later they said it still was not ready. Called back 2 hours after that and still not one thing had been done to my car. AWFUL TIME MANAGEMENT SKILLS. This is the second time I have had to wait ridiculous amounts of time at this location. I would never recommend taking your vehicle here

No problems with the service. People that work here have always seemed to be honest and friendly. A little up sell but not much.

I have had numerous services done at this Pep Boys location and have had nothing but an amazing experience. Although I often visit Pep Boys for routine oil changes, I’ve also taken both a Toyota Carolla and Infiniti there for some major service work. My Carolla was leaking oil pretty badly and both the manager, Jose, and Paul, explained (in detail) what was causing the leak. I also had my Infiniti towed there after it had overheated. The next day I got a phone call about what was wrong; essentially I needed a new radiator coil. When I went in to pick up the car, they showed me the defective coil and explained why it needed to be repaired. I got a brief auto lesson and had every question thoroughly answered. Because the repair was pretty costly, they gave me a 10% off coupon which helped reduce the cost.
Simply put: I highly recommend this place. The mechanics are always friendly and honest, and Jose goes out of his way to provide amazing customer service. Not knowing very much about cars, I appreciate that I can go to this Pep Boys and not have to worry about dishonest mechanics or repairs I don’t need. Five stars.

My headlights were both out. After visiting an auto parts store they said I needed a diagnostic run to see whether it was the bulb or fuse that was broken.
I had read some pretty negative reviews about this particular Pep Boys but it was in my vicinity so I decided to check it out. I was told that I would need to leave the car with them for several hours. I thanked the mechanic and said I would look elsewhere for a shorter wait at which point he became very condescending and said I would never find a shorter wait for electrical work like that. «It’s not fast food».
I went to American Fast Lube down the road and was in and out within 20 minutes with new light bulbs. Total cost= $ 25.