Shape Wellness Center

My girlfriends have been going to Dr. McKenna for quite some time so I thought I would switch for Botox due to my favorite girl being in Marietta and Shape a more convenient location. First I will say I have been getting Botox for 3 years and never had a problem and always got exactly what I wanted (movement in eyebrows, no crowsfeet, and no movement between eyebrows above nose).
The girl who saw me before the doctor came in asked me what I wanted, I told her everything a long with that my budget was no more than $ 400 (since that is what I typically pay). The doctor came in, I told him everything I wanted and that I was get MARRIED in 3 weeks — even joked «no pressure!!»… He was with me for less then 5 minutes. Didn’t mark my face up, didn’t ask if I needed numbing, didn’t ask about how many units I was normally getting. He did ask me «are you or your fiancé paying for the wedding» and «is this your first wedding»… um… inappropriate. The total came to $ ⁶³⁰⁄₆₃ units put in at $ 10. I think I asked if they were high because I had just told her my budget and she nodded her head like she understood English. They went down to $ 9 a unit and then took 10% off for being new and then I applied Brilliant Distinctions coupon. Still over $ 400. They booked a follow up appointment — which I have never needed a follow up but thought this was just the way they do things. BOY DID I NEED A FOLLOW UP. 1 eyebrow moved and 1 was completely lifeless.
My followup appointment went something like this… ONE EYEBROW MOVES LIKE I ASKED AND THE OTHER IS THE SADDEST EYEBROW EVER. For my wedding — I will have barely any expression in my eyes. His 2 options for me were 1. He can put 2 units in the other eyebrow to make it lifeless like the other or 2. I can correct with MAKEUP. I opted for the first option since I am not a drag queen and wanting to draw on a high arch eyebrow (on 1 eye) for my wedding! I got a tad hysterical (now 2 weeks out from my wedding) and he refunded my money. He even said at the end «I do more Botox than anyone in this city» … not surprised because he is basically with your for 2 seconds because they clearly just care about volume and not listening to a word their patients have to say. He scheduled another follow up visit for the week after.
Fast forward to the day before my 2^nd followup (yes, to Botox) and I call to cancel because my face is even (still not happy but you wouldn’t know because my face doesn’t move) and they receptionist said I didn’t even have an appointment booked! LOL… this place is the worst.
While traffic to Marietta sucks, I will NEVER cheat on my girl again!

I read all of the reviews before coming here and was scared. However, I had a Groupon purchased for me so I wanted to use it. I have to say, it’s really a great place. I have had 3 of 6 laser hair removal appts so far and have been very pleased. The girls have answered all of my initial questions, been very knowledgeable about what they do and what to expect and I haven’t had any problems with waiting a long time. I’ve been in and out of the office in 30 minutes each time. I like this place and think you should try it out if you’re debating.

So I have been getting Botox for 15 years and been coming here for the past 2 years. Up until recently they had complimentary touch ups but no more. I see now why they had to cancel that policy. You see I now realize that the doctor does not know what he is doing. So I spent close to $ 400 on Botox and it has made very little difference. The place I used to go to in Texas did a phenomenal job and I think what this doctor is doing is being lazy and putting too much in the area, instead of spreading it around like he should be. So I called to see if I could get it fixed but they said they would have to charge me to fix their mistake. I told them I would never go back so I’m warning any of you to not go to this place if you want a quality job.
It’s all about volume and clearly the doctor does not want to spend too much time with you.

Today I visited the Roswell location, 4920 Roswell Rd. Ste. 36. I went in for a refill and spoke with Mariah Wycoff (spelling of the last name may be wrong). She had the worst attitude even though I was all smiles. She was very standoffish. Due to the rude service received I will never go back because I don’t want to do what I wanted to do to her. She was very lucky, and it takes alot for me to get out if character.

Wow! What a ripoff! They advertise $ 8 then charge me $ 9/​unit. So I paid $ 378 for Botox, on my forehead when the Ageless Center charges $ 175 for the exact same service. The only reason why I tried Shape Med this time is because they have late office hours. SO DISAPPOINTING. I’ll be going back to Ageless Center and encouraging all my friends to do so…

Don’t waste your time or money. 30 minutes wait for a 4.24 minute meeting with Dr. (I timed it). The nutritionist doesn’t work on Mondays so they expect you to come back or settle for a phone call. Biggest disappointment is that online and over the phone said $ 99/​month but after your meeting with Dr they tell you it’s $ 150 just to pick up a subscription.

The doctor Mark McKenna injected a huge amount of Botox without informing me. He then advised that I should use their cream TNS Essential. Was I surprised by the bill when checking out… it was over $ 500! I was charged for the excessive units of Botox that he injected and the ($ 150) cream, which I did not order. I now have a huge, stiff forehead that is filled with itchy acne that I never had before. My beautiful skin is ruined, so I am now in the process of making an appt with my Dermatologist to fix this mess. Stay away!

I’ve been there for the HCG weight loss, the pre filled syringes they give you are filled mostly with B12 not HCG. B12 is good to have but call it B12 not HCG.

Staff was very friendly. I went here to for medical weight loss. The waiting room was nice and they took me back to my appointment after waiting less than 10 mins.
Dr McKenna was very nice but I definitely felt a little rushed. I understand that, however, as his waiting room filled up in the 20 minutes I was in the patient room. I have no complaints about this place and will be following up in a month there.

For starters, I’d venture to say that this office is NOT in Buckhead, it’. That staff is really friendly but Dr. McKenna is a bit of an asshole who could use training on how to deal with people. He seems completely uninterested in anything that comes out of your mouth as he spends time jotting notes to feel as if he’s earned your hard earned money. Now, before I go any further, I am not the type who needs to be coddled or even need my doctor to be sympathetic to my vaca induced weight loss woes. I just expect that the doctor at least pretend like you have concern about what comes out of my mouth instead of my wallet. That being said, if I’m completely desperate for a quick weigh loss fix and every other weight loss Dr. in the city goes out of business, I will go to this office again.

I initially came here to redeem a Groupon I had purchased for laser hair removal. Here are my complaints, in no particular order
1) Getting an appointment within a decent time frame is pretty difficult. They say if you are getting treatments for laser hair removal, you should space them out every 4 – 6 weeks. That is pretty difficult to do when the place that is administering your treatments can’t schedule you for 8 – 10 weeks between treatments because they are «too busy»
2) Getting decent times between appointments is also difficult when their machine keeps breaking down. Several times I would get a call the day before my appointment, asking me if I could reschedule because their machine was not working. Sometimes I couldn’t reschedule for 2 – 3 weeks out. See above comment on why this was a big issue.
3) After my initial 6 treatments, my hair was still growing back at exactly the same rate as before. I was convinced to buy two more treatments for $ 100 bucks. After those two treatments, my hair is STILL coming back just as fast as it was before I ever started the process.
4) The only reason I am giving them 2 stars instead of 1 is because they didn’t burn my face off… and for that, I am grateful.

I’ve been here a few times and the truth is that this does not operate as a spa but as a «spa mill» where clients/​customers are seen as dollar signs rather than as humans and are shoved in and out fast and furious. Yes, the doctor comes off a little jerk-ish…but I mean, he must be seeing hundreds of people each day… I would be unhappy with my life too if I had spent years of studying and practicing medicine in order to be doing something rewarding in my career yet ended up working at this spa. With that said, you can’t beat this place’s prices. And the services are provided or supervised by a doctor (the unhappy, impersonal one) which provides a certain sense of security that you won’t get burned or deformed, at least not without them knowing how to fix it in case that happened. I was satisfied with the result (the first time more than the second) and the price

I travel, so I made my appointment well in advance… which I was told, «well, I see your name written down, but since you’re not in the scheduler, we can’t see you today. Our next available is next week».
I was also told that my appointments for photofacial HAVE to be made 2 weeks apart. I thought this sounded like total crap, so I asked the MD at Atlanta Laser Institute who does fabulous tattoo removal…“absolutely not, you get what you get regardless of how far apart the treatments are”.
I don’t trust these people with putting a laser to my face!

Since this is my sixth visit I think I am ready to post an accurate review. Nice atmosphere from music to waiting room chairs. However, since I am now 45 minutes past my scheduled time and no sign of anyone helping me anytime soon– ready to ditch my laser investment package. A 30 minute wait has been the quickest I have ever been seen. With so many other professional laser spas– GO somewhere else! Do not book your appointments here!!!
Update: after 60 minutes of waiting, I left. One good note, the office manager did issue me one free treatment after I complained. This was a 10am appointment and they opened at 9am. Who is doing the scheduling at this center? Pay more and go somewhere professional.
I meant to take a picture of the chair I sit in for 30 – 60 minutes each visit. You might as well bring a long book and get comfortable if you have to go!

I bought a groupon for laser services here and I definitely regret that decision. Luckily I’m on my last treatment, but buyer beware. Not only is tip expected per treatment (understandable), but they charge $ 30 each time you come in for numbing.
Appointments are difficult to get — my first one couldn’t be scheduled until two months after I called. Even worse, I’ve never been seen on time. The average waiting time past my appointment is about 45 minutes. I actually arrived over an hour early today in the hopes of leaving on time.
The technicians are friendly and from what I can tell doing the best they can in this poorly managed facility. However, at my last appointment they burned me so suffice to say this would not be a location I would consider for further services.

I went here to redeem a laser hair removal living social coupon that I had purchased. First off, getting an appointment here is like trying to get an appointment with the Pope. I had to schedule a month in advance. A couple of other things were off-​putting as well:
–Receptionist forgetting my cold pak and then giving me one 15 minutes prior to treatment without «activating» it or telling me how to.
–Technician telling me the 4 treatments I bought wouldn’t be sufficient and I would have to buy 2 more.
–Technician leaving me in a room for 20 min by myself, no magazines, so she can call the main Dr. to verify if it is ok to proceed with the medicine I’m on.
–Technician not being able to get the Dr. on the phone and asking me to reschedule. My face meds are rather common, and her not knowing if it was ok to do the procedure made me very hesitant about her experience.
–Seeing the technician’s certificate on the wall and that she had only been certified about 5 months prior.
Overall, I got bad vibes from this place and their professionalism. I ended up calling Living Social for a refund and they were happy to oblige.

I have only been here for laser hair treatments, but the staff has always been friendly and knowledgeable. I wish you could book online, but other than that my visits here are quick and easy.
Just make sure that if you want numbing treatment before your laser, you arrive 30 minutes early and prepared to shell out an extra $ 30!

Rarely have I been as condescended to as I was by Mark McKenna.
I am obviously aware of the need to lose weight. That is why I initiated the appointment with Shape. I thought nutrition counseling and medication could join my kickboxing training for a well-​rounded weight-​loss solution.
Apparently, Mark is under the impression that being overweight also makes one a liar and an idiot. The five minute rote appointment with him involved him telling me that «we’re all busy» and I just need to get it together. This before he knew anything at all about me. Had he asked he may have learned that I have been working out regularly. He may have learned that as a PhD student I am likely to know what BMI is so saying it slowly as if to a deaf-​mute child probably wasn’t necessary.
Neither was it particularly subtle of him to begin questioning me about my kickboxing routine as if trying to determine if I was telling the truth.
The piece de resistance, however, was him pausing in his scripted counseling spiel at the point where he tells me I am at risk for cancer to take a phone call from his girlfriend. Because, as he told me, not answering her would only result in her continuing to call he began texting her while randomly muttering, «so, yeah, cancer and, uh, cancer, uh… wait…»
I don’t doubt that Mark meets his fair share of those desperate for a quick weight loss solution. Perhaps he’s grown jaded to such people. That seems, to me, within the realm of possibility.
I also know, however, that part of what I am paying for in a relationship with a professional is, at the very least, the pretense of giving a damn. If one is too jaded to accomplish that they might want to reconsider their line of work.
I would like to thank the lovely nutritionist for being professional and polite. Sadly, she was an anomaly during my visit.

I only didn’t give 5 stars b/​c I’m not a believer in gross star overexaggeration.
With that said, I loved Shape Medspa. It’s true what the previous writers have said. It’s trendy and clean inside, the staff is incredibly friendly and knowledgable, the botox prices are THE best in the city, and it’s easy to get an appointment fairly quickly with reasonably flexible hours. It’s incredibly fast as well. My first time getting botox in 2 areas and I was in and out in 20 minutes, new patient paperwork included.
It’s also great b/​c he does take the botox straight from the vial right in front of you… I know of folks who get botox at places where the vials are preloaded and this is never recommended. This way I know I’m getting a great deal without it being at the expense of my face or them cutting the botox!
He’s quick, professional, and to top it off, adorable, with a cute butt in those designer jeans.
Easy to find location with plenty of free parking. I’ll be back!

I’ve been to Shape for laser hair removal appointments because I am a lazy when it comes to shaving and I am clumsy so I cut myself all the time. I just wanted the hair to be gone and not have to waste years and years of shaving.
While the center is labeled as a weight loss and wellness center, they have been doing hair removal for quite some time now, and they’re very professional and experienced.
I had 6 treatments and during the process, some pain can still be felt, but it’s not worse than getting a tattoo and it gets better with the latter treatments as your body becomes more aware of the pain
I was very impressed with the technician and the hair removal was somewhat more affordable. Some of the staff are friendly and accommodating while a few of the receptionist are straight up snooty and bitchy.
It’s just okay but I didn’t expect much anyway.