Total Wine & More

This location has exceptional customer service from the moment you enter the store to helping you load the items in your car!
I go out of my way to buy wine at this location after the great experience I had in December.
I wrote this review over a month ago (waiting until gift was given) and forgot to post…
I decided to create a personalized beer subscription for my mate. I know nothing about beer and after quite a bit of research on stout beers. I stopped by Total Wine on a Friday afternoon. I wondered around a little and found a few beers that I found during my research. I shared my gift idea with Maurice and he was excited to help. My boyfriend’s favorite type of beers are the same as his!
Maurice helped me load up on beers that fit the plan while educating me on beers. Maurice’s knowledge and passion of the beers at the store was amazing! I ended up with about 14 beers ranging in price from a few dollars to $ 20. He even gave me a few suggestions that were not carried there. He gave me a list of upcoming beer tasting that we could stop by at the store on Saturdays.
When I checked out Davis assisted me with finding a box to put them in that was sturdy and had separators.
The service that day was beyond superior and personal. In the several visits since this day the service has continued to be great. I ran into Maurice recently on one of those visits and he remembered me! Asked how my boyfriend liked the gift and which were his favorite so far.

When I heard that my favorite store to get wine opened up a new location near where I live I was elated. I’ve visited this location twice and neither time did I get the warm fuzzy feeling like I do at the Perimeter location. There is always someone who comes around and asks if you need help like at the other stores. I love the variety at Total Wine and More and can typically find all my favs whether it’s my favorite San Antonio Sweet Red Wine, a specific plum wine, or sometimes I just throw a bunch in my cart so I can try something new.
My most recent visit was with my niece who came to live with me from Maryland who accompanied me while I shopped for wine. Upon entering the store there is a sign if you are under 21 and not with a parent or legal guardian you can not enter, naturally since I am my nieces legal guardian we walked in the store. When I checked out the young lady at the register asked myself and my niece for ID. I explained that she was a minor and I was her aunt. The young lady said are you her sister I said nooooo her aunt and legal guardian. The cashier looked amazed, I will assume that since she never looked at my ID she must have thought I was a lot younger than what I am and thought I was lying. She then asked her Manager what to do in a case where only 1 person was over 21 years of age. I was asked to leave the store and they could not sell me wine with my niece in my presence. I wasn’t sure if I should be offended by the entire experience or excited that they both thought I was not in my late thirties and that there was no way possible to have a teenage niece that I take care of. When I recall my teenage years the last thing I could imagine is asking someone to purchase wine for me but I guess anything is possible. Either way that was my last time at this location I will travel the extra 3 miles to the Perimeter location.

We rented their wine tasting room for a birthday party for 22 people. We went for the European selection. The food was catered by another restaurant.
This was one of the best small party we have hosted. The staff there was very accommodating and helped us in all possible ways. Very knowledgeable and entertaining during presentation so everyone was engaged throughout. Kudos to Sean for keeping all of us in line.
We will definitely come here again for events and recommend this to all our friends.

Finally took a look inside this location hey why not I to have pass it twice a day. The staff is friendly, knowledgeable and more than willing to help.
There are a couple of pro’s and con’s when shopping here.
On the up side — Lot’s of beer, wine and wares here if you are looking for a gift to give someone or several for yourself, know that openers to some really cool decanters can be found.
Con’s — They do not sell spirits (liquor) here. The state of Georgia says «if a retailer has more than one store (being several in the state) only two can sell spirits.» All other locations can only sell beer and wine.” What are you kidding me? «No» was the answer so know walking in your getting none of the rough stuff.
If you like a bit of tasting you Can do this here. The locations selling spirits won’t allow it (again state law). So should you stop by on a weekend to pick up a few things you might just get to try Italy, Spain and bit of France in just a few minutes.

I love how Unilocal has it listed as «Flowers and Gifts» category. There is surely no flowers, just booze and accessories to drink it down.
Selection:
They have lots and lots of wine and occasionally will run some decent sales. Although you might look a bit foolish doing it, it does help to scan the wines with Vivino app and see the fair price that others have paid. It seems like they are always competitive price wise and when you find things on sale, it can be somewhat of a bargain.
Service:
There are always tons of folks ready to help you out while walking through the isles. If you need suggestions and so forth, there is always someone to help. Registers generally don’t have a line either.
Exit strategy:
Yes, you do need one or you can easily end up walking out of here with a $ 300+ hole in your pocket and only a few bottles. Wine does add up in cost and although we all like a nice Barolo, know what you are getting for everyday consumption as opposed to special occasions and proportion out the purchase accordingly. Worst thing is to spend a ton of money and be running out of wine in a week because all the bottles were so expensive. But then again, who I to advise you how to stock the wine cellar? Enjoy the visit and cheers!

I was sent a mailer in the USPS mail with free coupons to the store. It’s not really in my hood so it is a bit of trek for me. I have visited a Total Wine & More at another location and loved their variety. I figured the coupons gave me the excuse to get a nice bottle of wine. I had recently had a nice, sweet glass of Moscato at a local restaurant and was hoping I could find it here. They did! Woo hoo. I was able to use my coupon to get some free stemless glasses, but they were already out of the wine bags. Boo. Checkout was a bit confusing as some employees were working at some stations, but not doing checkout. It was hard to figure out where you were supposed to go. An older lady just stopped, looked at them quizzically, and asked where she was supposed to check out. Thank goodness she asked as I was finishing up my wine selection and had been wondering the same thing. Check out the map at the store entrance. Super helpful.