Best Western Mayport Inn & Suites

The lady at the front desk was as sweet as can be. However, she did not split the hotel room (we stayed for three nights) upon check-​in, like we asked. The entire charge was put on my card and since it took a while to show up, I had to call the hotel multiple times and play phone tag with the manager in order for it to get straightened out.
The girl that tried to assist me was unsure of how to remedy the issue and according to her, the manager was not available that evening. I will give her credit for showing some concern and asking me whether I wanted to wait to speak with him directly so that perhaps he could comp me for my inconvenience, or if I wanted her to go ahead and split the bill. I do not believe she did it correctly but I was not sure since their e-​receipt was very confusing.
The manager unknowingly offended me and I felt he was blaming me for their mistake. I explained to him how he came across and he was apologetic. He eventually took care of part of the charge for me, but I do not think it should’ve been this difficult to split a bill.
As far as the hotel itself, like I said, it wasn’t bad and it wasn’t great. There is only one elevator and it is very slow and very small. Some of the rooms are smoking and that was definitely not preferable, but neither were the prices of other hotels closer to the beach. We opted not to get housekeeping during our stay and just asked for what we needed at the front desk. The housekeeping staff were fairly nice.
It was definitely very hot inside the hallways and especially the elevator. They had a huge fan running, but it was just blowing warm air in your face as you waited for the slow elevator. Not exactly pleasant.
They do offer free breakfast. It’s not too bad. You will have to get up early unless you want whatever is left over. They have a tiny workout room but honestly I don’t know who actually works out on vacation.
It doesn’t take long to drive to the beaches… Parking can be iffy depending on when you come back to the hotel. There will still be a space open but if you want something well-​lit, you may have a hard time. The only light will be coming from the front of the hotel and MAYBE a nearby street light. I don’t remember the parking lot feeling super secure. Just a thought if you are female and traveling alone.
The hotel DID smell weird… like some sort of chemical. We never did pinpoint the odor, and it gave us a bit of a headache. I do not believe the bathroom had a fan either. Our view was of a body of standing water… Not very comforting since it’s a breeding ground for mosquitoes, etc… Perhaps the source of some of that odor? Who knows.
I would say if you stay here, just know that it’s going to be a budget hotel. It is pretty clean, but it’s basic. There is a mini fridge (with freezer), microwave, and coffee maker in the room, which is a plus. I’ve stayed in better hotels and I’ve definitely stayed in worse. Noise level is fairly loud in the kitchen/​common areas. Not sure if it’s because it’s close to the naval base? We could hear people talking and slamming doors while we were in our room. Again, you really can’t prevent that sort of thing. Just be prepared and bring some earbuds or earplugs. The cable wasn’t spectacular or static-​free, but it is what it is and it served us well while it was pouring rain outside.

Super old smelly hotel.
Everything was super old and the coffee and breakfast were not good.
The only reason I’m giving a star is because the service was pretty excellent.
Don’t go there. You can find much better places for the price!!!

Had a great experience here at Best Western Mayport Inn And Suites, the manager at the front desk was polite and very accommodating, the rooms are clean and well maintained. The grounds are kept well and the location is a conveniently close to the beach (only a short drive away). Continental breakfast was a notch above what I was anticipating, but it is a free continental breakfast and you shouldn’t set your expectations too high. For the price, this place is hard to beat, if not impossible. Would recommend.

Nice hotel to stay, great location, and great price. They also will match the price that Quality Inn offers, as Quality in is next to Best Western. The rooms are neat, clean, and relaxing. The hot breakfast is decent as well.

An older place that is OK — but not the usual 3 star place we expect from Best Western. There was a slightly funky smell to the room. The desk clerks were friendly and helpful. The wi-​if sucked or was non-​existent. We finally gave up on it (we did call the front desk and they said they would restart the router — which seemed to help for about 5 minutes. Breakfast was edible eggs and sausage, but barely. But it was inexpensive.

This is an average hotel in it’s class. It has all the standard amenities, with some things that could be improved.
The hotel is close to NS Mayport, and convenient to the exchange and commissary. The employees are very friendly, and the rooms are clean. House keeping does a good and thorough job. I stayed in August 2012, and found the outdoor pool nice, and the room AC worked well.
On the down side, the continental breakfast is poor. I mean it s just bad. I ate there one morning, and then never again for the next 3 weeks of my stay. I’m not a picky eater, and have stayed in many hotels, and I can usually gather something to eat in a continental breakfast, but not here. The in-​room coffee is an off-​brand, and the coffee maker is a 1-​cup, but not a Keurig, or anything like it. I didn t use it. It just appeared to be a very cheap set up — and I AM picky about coffee!
Although the rooms generally were of quality construction, it appeared that the maintenance program could be improved. Some of the furniture legs were coming off, and the towel bar in the bathroom fell off the wall early in my stay. The refrigerator wasn t cooling very well, so I reported it, and requested a repair. I never received any feedback on it and nothing appeared to have been done.
The other thing that stands out, and just came across as cheap, is the water cooler in the exercise room was refilled with tap water, after being empty for 2 – 3 days. Perhaps a local person wouldn’t notice, but to someone who comes from out of state, Mayport area tap water has a very distinctive taste. It was definitely tap water. Aside from the water, the exercise room was small, with one each running machine, stair machine, and 4 or 5 off-​brand, exercise-​specific, weight training machines.
Despite the cons listed above, I didn’t have a bad stay. None of the issues noted couldn’t be fixed very quickly, and none of them made life there unbearable for me (I had breakfast in my room before work, and didn t drink the water in the exercise room). Perhaps some of them already have been remedied.
If you need a decent place, close to the base, and are not concerned about getting a good breakfast with the package, then this hotel will meet your needs.

This hotel may seem far out of the way, but if you’re on a budget, this is the place to stay. The hotel is about 5 minutes from Jacksonville Beach (south of the hotel) and the Mayport ferry/​naval station (north of the hotel). We also attended the USA vs Scotland soccer game last weekend, and the hotel is about 20 minutes or so from Everbank Field.
There is nothing fancy about the hotel, but it’s a comfortable place with thick walls so you don’t hear your neighbors. There’s a pool without a lock, and currently anyone can swim at any time of night without the hotel staff bothering you. The hotel staff never inquires as to why you’re asking for lots of extra towels and blankets (must pick up at the front desk) when you’re cramming five people in a room. There’s a microwave, refrigerator, basic amenities (including hair dryer), free wi-​fi, and free breakfast.
If I had to rank the hotel during a normal night, I’d place it at three stars, but the fourth star is because of how the staff handled the power outage during tropical storm Beryl on Sunday. My friends and I were having a pizza party (taking full advantage of the paper plates/​cups, plastic utensils, and napkins) in the breakfast nook when the power went off. Of course shenanigans ensued, and she didn’t seemed to be bother by us (eating area is about 15 feet from front desk).
The Asian at the front desk (totally not being biased) was calm and handled certain irate customers well. She also handed out flashlights and told us a power outage hadn’t occurred in five years. She also opened the mini refrigerator for us so we could access the yogurt; she joked, «I think you just want the yogurt.» She was very amiable.
Luckily the windows open in this hotel, so the room wasn’t as hot as it could have been. The power was out for about an hour longer after we decided to go to bed, so it wasn’t too bad. I would definitely stay here again.