Peppertree Resort

The majority of buildings on the property have been condemned due to unsafe structural conditions. Those that remain are surrounded by caution tape and warning signs. Hopefully they repair or rebuild. So many fond memories from years past.

My mother booked us at Peppertree for a few nights following Christmas. The buildings are very dated, some are blocked off with «condemned» signs. Many of the picnic tables were broken and the grounds very shabby. We paid $ 80 per night because it is off season. The staff was extremely rude at check in because our dog was in the car since we had to wait until 7pm to drop him at the sitters. They don’t allow pets, and all the kennels in the city were booked. If they are concerned about how a few dogs might bring the place down, this place is already shabby and grimy. We would have gladly paid a pet deposit or fee. As a result each day of our stay we spent two hours round trip picking up and dropping our dog at a sitters well away from the island. That’s not even the worst part.
The beach access is unlocked and separated from the property by a broken chain link gate. If you walk the beach and decide to walk back to your room through the town, you are screwed if you accidentally forget your room key. My husband was stopped on the property and told to produce a room key which he didn’t think he needed since three people were still in the room and he was going for a short walk. The guard was extremely rude, called us to confirm that he was staying with us as a registered guest, and caused a lot of anger on my husbands part. He was treated like a criminal for going on a walk.
There was glass in the hot tub despite signs saying no glass in the pool area. Earlier that day a lady’s baby pooped in the pool so it was closed. This place seems to attract a lot of run down people as well.
Check out is at 10am and they come inventory everything in the room, further assuming everyone is a criminal. We will not be staying again. You get what you pay for.

We so enjoyed our stay at Peppertree. The beach access is beautifully done, fitness amenities up to par, comfortable beds and the floor plan is gracious. I really enjoyed the sense of community the layout engenders. Our cousins were in the complex as well and it was common to cross paths in addition to meeting other guests. I would love to stay here again. It’s a terrific value.

My family has been coming here since the late 1980s. Truly a jewel on the Emerald Coast. I’ve watched Peppertree resorts grow from the original five buildings to what it is today and have truly enjoyed watching it expand and take care of so many people.
I enjoyed walking the beach I enjoy eating at places like the Island Grill and I like the tranquility that I find when I come to Peppertree I enjoy the amenities I like looking out from the third floor and having a view.
I can highly recommend if your family is looking for a place to quietly get away from the hustle and bustle of places like Myrtle Beach or Virginia Beach then you want to snuggle into Peppertree resorts at Atlantic Beach
The check in is always easy whether I make it before they close or the security officer that’s rolling the grounds checks us in like the elevators all in all a great place to escape to
As a producer at an actor I very much get around the country and this really is the place with my family taught me to appreciate and to go to for a nice relaxing vacation.

We last stayed at «Peppertree Atlantic Resorts» on an exchange. We checked in with the security guard because it was late. He was very helpful. While the location of the unit was nice (decent beach access) the facilities were less than adequate, the head maintenance person asks you how to fix things, and some of the front desk staff need to attend classes on customer service. The only one of three people at the counter (other than Lloyd, the very nice security guard) who was helpful was a young lady, who I unfortunately did not get her name. We stayed in a two bedroom unit. Regarding the facilities, the sofa bed was absolutely unuseable, so to advertise that the unit sleeps 6 is false advertising. Thanks to the younger front desk lady, she found and delivered to us a single mattress that my son used. The master bath had a jacuzzi bath which had an uneven bottom in it that would not be safe for people with balance issues. When my daughter attempted to take a jacuzzi in this tub on our second night there, the water came out green. Thinking that there might be an algae problem in this jacuzzi tub, I ran the other bath and that water was also green. The next day at 11am, the head maintenance guy and two other men knocked on the door and said they had to fix the water heater. I asked how they knew something was wrong with it and the maintenance man who actually fixed the water heater (not the head guy) was nice enuf to call someone and he found out that the people who stayed there before us had complained. Turns out the element needed replacement. They weren’t there long, but instead of fixing it while we were there it would have been much better customer service to take care of it before we got there. At the very least I would have been fine with it if they would have just explained to us before they had the repair men come to the room that the work needed to be done so that they could have set up a time that would have been more convenient for us (like when we might have planned to go out). I mentioned to the head maintenance guy at this time that the water in the tubs was green. The maintenance man did not offer any help, so i went to the desk to see if someone could look into the green water issue. A few minutes later the same maintenance man came up. By this time I had filled both tubs. His answer to the situation was to go to the tap and fill a glass of water and hold it up to the sky to look at it asking if i saw green water as if a smaller amount of green water would be less disgusting. After discussing that his demonstration did little to correct the situation, he actually threw his hands in the air and asked me what I wanted him to do. I told him that at this point, if it was me I would like to find out if this was an issue that was confined to this unit (maybe because of the faulty hot water heating element) or if it was building-​wide. He threw his hands up in the air once again and walked away, never to be seen again. We bought bottled water and didn’t use the tap water again. I called the local water company to see if they had had any complaints about green water before and they said no. Two days later, another maintenance man woke us up at 10 am because he needed to change out the air conditioner filter. Really? You couldn’t change that when we left? or maybe a little later that day? Or, again, arrange a time that was convenient for us? As it is we left a day early. Wouldn’t go back. Too bad, it has some potential. The only reason gave it one star was because of the view and the beach.

This resort smelled so awful, my wife and I left early. Being on the third floor with a pregnant wife normally implies we’d take the elevator. At this resort, the piss and sewage smell in the elevator made us gag every time we tried to take it. The rusty liquid running from the elevator AC was likely leaking freon or mold from the fluid they never clean up. Letting the front desk know about it did nothing to fix it as its still there 3 days later. Our room smelled awful too but was more dill pickle smelling than the pee smell in the elevators. Between the elevator and our room you cant help but see bird’s nests amongst the rusty lights on our floor. The rooms have paper thin walls so good luck sleeping if you get a loud neighbor as we did. The walkway from the smelly elevator to the smelly room is made of wood so carts and running children are very loud in the rooms which face them. The walk to the beach from buildings ²⁶⁄₂₇ was a winding mile round trip with no signs to direct you to the private beach. The only sign on the property is how to get to the beach from the check in. From our bldg, there was no signage leading through several paths, through a gate, across a street, and finally to the beach. There are no life guards on duty so be sure to watch your children. After my pregnant wife realized how far the walk to the beach was, we tried to go to the indoor pool but couldn’t swim because of water aerobics classes kicking everyone else out of the pool. No life guard is there so be sure to watch your children. On the positive side, the suite was spacious and had lots of TV channels. Rooms had fans and tubs with jets. Nonetheless, we couldn’t handle the awful smells or risk to our health breathing this mold-​freon and are heading home early.

Was a nice place with a long, awesome stretch of beach just a short walk away. The pools were also nice for swimming in something other than salt water. The surrounding area was good too. They lose two stars because there parent company is still calling me about once a month trying to get me to buy some other vacation even though I’ve told them I’m not interested. Very annoying and unprofessional!

So… This place wasn’t half bad. It was actually really decent for the price and all the amenities that they provide. Tennis courts, play grounds, across the street from the beach, clean, full kitchen with dishes provided and close to restauratns. The ONLY bad thing was that you can only check in at 4 pm and you check out at 10am. You pretty much have to clean up after yourself on check out which is weird. If I have to strip the sheets, clean the kitchen, and take the trash out… why does it take them so long to turn over the unit if we’re doing all the work? Oh well… still would go back. It’s close and I so enjoyed it!