I went their back in July with my hair damp do not remember the name of the girl who did my hair, she was very nice. But it was the worst blow out I ever received, All I asked for was it to be blown straight & then flat ironed. My hair looked like a hot mess when it was done. All I wanted to do was run to rite aid buy a brush and go back to my Hotel & redo my hair which I did & thank god it came out good. Let me just say I live in NY and get my hair blown out once a week for $ 20 my hair is not difficult it is thin & a little past my shoulders so why it came out so bad I have no idea. It was not worth the $ 35.