The UPS Store

I called to ask for help to pick up a box at the DJ Expo for shipment. The guy who I had seen earlier at the shop was so rude to me. He said, if it is a small box then why can’t you carry it? The box was big for my stature size girl. I had a Mac book pro 2 midi controllers a 2 bulky metal stands and other gadgets. The box ripped to the side while I tried carrying it with all of my weight. Ron was incredibly unprofessional with his tone and choice of words with me after I said if it was a box I could carry I would have not called.

I am extremely unhappy with the service received at this center. My father-​in-​law went in to ship something to me using my shipping account. All he required was a bubble mailer. The store charged him a $ 5 drop off fee. I know for a fact that this is against their contract with UPS. The UPS Store is supposed to be a drop off location and free to the customer. They are willfully ripping off their customers.
Regardless of whether or not they are even allowed to charge for this…$ 5 is an exorbitant amount to charge for a 1 lb. package to be dropped off at their store.
I have been a faithful customer to The UPS Store brand before that was even the brand. Way back when they were Mail Boxes Etc. I guess I have come accustomed to a certain level of service that this store is obviously lacking. They give a bad name to an otherwise respectable and reliable brand. I feel sorry for anyone else that runs a UPS Store location because this center is bringing your name down.