Pockets

This is one of my favorite places to grab a healthy meal. My favorite is the spinach berry and chicken pocket with the balsamic dressing. There is a wide variety on the menu for every taste.
The owner is almost always there and is obviously invested in making the business successful. Every employee I have dealt with has been pleasant and obliging.
They have a great punch reward system and yesterday I got my meal completely free! I love this restaurant and recommend it without reservations.

So excited when I saw this place, there’s a tin of these in the city and I absolutely love them! So fresh taste great nothing’s bland! Pita is fresh and is so yummy! I always get the chicken southwest with avocado and half pocket is Perfect and that size is even hard to Finnish! Always smells wonderful inside and very clean and cozy! Friendly staff and food comes out fast, I’ll be a regular! Best heathy place around!

PHENOMENAL! I absolutely love this place! The employees are all so very nice. The ingredients are all fresh. And they are not stingy on the quantity of food they give! I love that in some of the salads they actually shred the lettuce so it’s not like trying to shove whole leaves in your mouth like all other restaurants. I’ve tried the chicken chili, the gobbler, the white pizza and almost all the salads with the half pocket. I have yet to be disappointed in their food or the quality of their ingredients. And they deliver! Two thumbs up!

Great place… Food always extremely fresh. Great sandwiches and salads. Highly recommended.

Alright, as far as the actual food is concerned, the sandwiches (or pitas, or whatever they’re more appropriately called) are fantastic. They make their bread fresh, so it’s warm when you eat it, and I like that they give you your sauce on the side so you can control how much (or little) you want. We saw some people getting salads while we were there, which is essentially just the Pockets sandwich in a bowl instead, and those looked great too.
My criticisms on this place basically come down to price and presentation. The good was good, but $ 20 for lunch for two with no drinks seems expensive. At that price point, Pockets falls in that weird uncomfortable middle ground between saving money just grabbing Subway or similar fast food-​level sandwiches and actually just going out to a restaurant for a couple bucks more.
I guess you could make an argument towards «premium» ingredients or whatever, but watching them put your pita together is a bit of a turn off. Instead of something like Chipotle where they’re heaping your stuff into a tortilla then rolling it up, if you order a sandwich here all the fixin’s go on one of those supremely cheap white paper plates. From there, they jumble it all up with their hands on the plate and ram it into a pita.
I understand the point of doing this is to toss the ingredients around more or less, but it just seems uncomfortably janky for them to be using paper plates and their hands to do it instead of making a dramatic presentation with stainless steel bowls and flipping the stuff around kind of like how they handle salads at Portillo’s. I could see it if this was just some one-​off hole in the wall sandwich place in a college town, but this is a franchise, right? Is this Pockets standard operating procedure? If so… It seems really weird.
The source of our second sandwich was a bowl they pulled out of the fridge (presumably someone ordered the same thing as a salad and didn’t show up or wanted something different or something). From there, they flopped the whole contents of the salad on a paper plate and did the same thing. It felt really weird, like «Hey you just ordered a sandwich here’s someone else’s leftovers.» From a practical standpoint I realize it’s all the same food, but, it’d be like going to Subway, ordering your sandwich, and them being like «Oh someone just ordered that let me put it on the bread you want.»
But, hey, whatever, the food was good which is what matters at the end of the day. I’m not usually very squeamish about the things I eat but there’s just something unappetizing about a dude squishing all your food in between his fingers on a paper plate particularly when you just paid $ 10 for the privilege. If you’re going to make your food like that, make it in the back so I don’t have to stand there and watch you.

Amazing! Lots of ingredients and extra good food options to choose from! Great price to portion ratio

Love the pockets… perfect favor combos and the chicken chili was awesome. I made my own half pocket with chicken, red onion, cranberries, romaine lettuce, and cilantro. All the ingredients were very fresh. The sesame ginger dressing is outstanding. I think I’ve found a new favorite place for quick and tasty meals. I will be back to try a calzone.

So easy and quick. I usually order online and pick it up because this place gets SLAMMED during lunch.!! I’ve never had anything I didn’t like. The canzone s are probably my favorite. The staff is friendly and always thanks me for waiting… which I find funny since they make everything fresh after I order it! Great find!

Love this place! It’s becoming quite the popular place these days which is good for business but not my lunch time! The line was out the door!
I always make my own pocket, but I see some items I would like to try like the original calzone and they have an awesome looking baked potato. All ingredients are super fresh and service is quick which is the mantra of the business. The pocket is freshly baked so you get a warm pocket in minutes stuffed with whatever you’d like. Oh yea, and they don’t skip on the ingredients — they pack it in. They gave me a ton of sliced avocado which most businesses like to skimp on! They also have a good selection of sauces to choose from.
The owner is super nice and service is always good. This place is a winner! One of very few good places to eat around this area.

Great, fresh ingredients! We tried this place for the first time and really enjoyed it! I love that the sides on the kids meals are fruit. I had the buffalo chicken calzone and we ordered the southwest chicken sandwich. Both items were very flavorful! We will definitely be back!

Oh my word, what an awesome place! I wish there was one a little bit closer to home, but I don’t mind the drive to get here. I only wish I had come here sooner!
I came on my lunch break today, and ordered a Full Southwest pocket with chicken. It comes with lettuce, spinach, tomatoes, green peppers, a black beans and corn mix, red onions, and cheddar cheese. I added some jalapenos, southwest mix, and cilantro to mine as well. You get chipotle ranch dressing on the side.
As I waited rather impatiently, I glanced around at the lunch rush crowd and was worried whether I’d make it back to Naperville in time. There were quite a few orders ahead of me. The employees craft every order with precision and care, but the downside is that it leaves a large wait time. I finally received my order about ten minutes later («Hidi?») and was on my way. I was going to dock a star for the «slow service» until I realized A) This is not McNasty Food that’s been sitting under a heat lamp, and B) «Good things come to those who wait» is certainly applicable at this establishment.
The «Full» portion is huge, to say the least. There was more food than I expected, but I’m not one to shun leftovers. To say the pocket was filled was an understatement; it was filled and so was half of the box it came in. Squeeeeee! I’m sorry, but it’s hard not to get excited about huge portions in this sad little world of overcharging the customer for child size meal portions. Oh, speaking of which– my large pocket cost a little under $ 9. For the amount of food, and the quality of the ingredients used, I’d say the price is more than fair.
The first bite was absolute heaven. Fresh, fresh, fresh. The lettuce was crisp and cold. The chicken was tender, juicy, and cut into bite sized cubes. Every other ingredient met or exceeded my expectations. When I brought it back to the cube farm, many coworkers came up and inquired what on earth smelled so good and «holy crap, where did you get that thing?» Nice.
The restaurant itself is clean, with plenty of seating. The only gripe would be that there’s only one door, so if people are waiting in line and it’s quite long, it extends out the door and the people leaving have to squeeze past them. Not a big deal to some, but just an observation. The employees were all friendly and helpful. Despite the line growing longer, orders taking longer to prepare, and the phone ringing off the hook, the smiles remained on their faces and their attitudes positive. It was impressive.
Their menu is diverse; specialty pizzas, calzones, potatoes, salads, kids meals, and soups and chili. You can pick from pre-​selected options as I did, or you may create your pocket, salad, or pizza. With the pre-​selected options, feel free to substitute the meat to one of your choice. If you decide to go the vegetarian route, a buck and some change is deducted from the cost of the pocket. How cool is that?
Pockets boasts using fresh ingredients that contain natural colors and flavors. Hallelujah! Is anyone else tired of eating food made with stuff they can’t pronounce and chicken that doesn’t look like chicken? I am. Thank you Pockets for doing something different, and doing it well. I am definitely a fan and will be back very soon!

I love Pockets and I love that I have one close to home. Even though I usually pick it up, myself, I love that they deliver.
I pretty much get the same thing here, every time. I love the build your own salads. So many fresh toppings to chose from! I love that they have avocado now, even though it stuck to the top of the container. Doesn’t have to look pretty to taste good. :) The, homemade, ranch dressing is crack and I will lick the container as to not waste a bit of it.
Other favorites are the create your own baked potato and their frozen yogurt.
The staff is always very friendly and helpful. The manger is super nice. Any time there has been an issue, like an item we didn’t get, he always corrects the issue. He takes great pride in the quality, accuracy and keeping his patrons happy.
The restaurant and wash rooms have always been clean and nice looking.

Pockets is one of my favorite places in the neighborhood. I love the healthy and the not so healthy options.
The staff is always very friendly. Including the manager. He has helped me a lot. They’re not perfect, they do mess up but they don’t blame you for their mess ups and they are quick to resolve offering a discount the next time you order.
The delivery is pretty pricey, so I only use it when I need some extra special care… Like being sick.
I love the build your own salads, they are amazing. They keep expanding their toppings too, which is great cause in the beginning they were pretty limited.

Always a winner! A fast, delicious meal with fresh made bread and healthy options. Sandwiches, salads, calzones & pizza all made to order. Delivery & catering available.

I LOVE this location of Pockets! The first time I visited, I had to wait a bit for my order, and decided to check-​in on Facebook and plug the store a bit. As it turns out, the owner was there at the time, and saw the post immediately, thanked me, and we had a good conversation! Though it’s a (small) chain, it was nice to get a personal thank you while I was there!
I’ve only tried a few things at Pockets, namely because I love the flavors too much to differ. My favorite salad is the Asian (the dressing is out of this world) and I love to make my own calzone — the ranch dressing is equally as good! I have to believe they make their own dressings, because they’re delicious!
My only quip, coming from someone in Marketing, is that the advertising in-​store is outdated. When I visited and had to wait, I noticed that the stands on the tables were months past the advertised expiration date.

LOVE LOVE LOVE LOVE LOVE this location of pockets! I will go out of my way to go to this location and I’ll tell you why…
1. SUPER CLEAN all the time!!!
2. SUPER FRIENDLY STAFF everyone here is so nice and the guy that sits at the front which I’m sure is the owner/​operator is the nicest and sweetest guy ever! He always makes sure we are well taken care of and that we get what we want and that we love what we got.
3. BRIGHT AND SPACIOUS seating areas with lots of room. I’ve never waited for a table here and the tables are always clean and well kept.

Oh my how I loved that we stumbled upon this place. They will make everything to your liking, everything is so fresh and makes you feel good about eating out! Great prices as well I just wish it was alot closer! Maybe not I’d probably be here everyday!

This place is SO tasty and cheap and great when your looking for a fresh meal fast. Definitely recommend and wish I lived closer to Pockets.
The homemade Ranch dressing is outstanding!

I have been to Pockets a couple times now and have not been disappointed. GET THE CHICKEN CHILI. The chicken chili is awesome, not gonna lie, when I think chili never have I thought chicken until Pockets. Great flavor and the chicken is a nice touch.
The sandwiches are also good, I feel like they have added more to the sandwich when you order it now because from the first time I had it when I thought, meh, could have a little more to now, big improvement. I had the Southwest and it’s extremely good. Imagine taking good bread and shoving a good salad inside of it. That’s what you get basically. And it’s a combinations that works for sure!

We like us some Pockets! There isn’t much I can say about it beside it’s fresh, clean and efficient.
However this location hasn’t seemed to catch on yet. It seems slow every other time we go in but when there is a line they seem to slow down operation. That would be my only purpose for one less star. You have your choices of pockets or you may try the calzones. I’m not much of a cheese eater these days since I’m very intolerant so I always opt for the pockets. I’ll be damned if the calzones don’t look good though.
Be a pocket believer, especially for you veggiesaurs!