TGI Friday’s

Where do I begin? My sister wanted to go to Friday’s to celebrate her 20^th birthday. Parents and I were a little hesitant to go based on a negative experience at the Bolingbrook location (which has since closed), but we thought we’d give it a shot.
Get there during the dinner hour on a Friday– no wait and a lot of empty tables. Our server was very friendly-didn’t rush us or push us to order extra drinks and apps. We order fairly quickly and wait for our food… for over an hour.
Again, the place was almost empty. Our waitress was very apologetic, but she didn’t offer to comp an appetizer/​dessert. Instead, we sat there. We get our food. My father’s clam chowder is cold. I ordered a burger. My fries are lukewarm and bacon for burger is barely cooked. The cheese was still firm. I’m honestly not sure what we would have done had we had another engagement to go to afterwards. We will not be back. My guess: place will close within the next year, just like the Bolingbrook location did.

If I could review this place in the negatives I would! My fiancée and I went a week ago and were ignored by everyone! We stood there for 5 minutes until he went to the bar to ask the bartender do we seat ourselves and the bartender said there should be a host up there … Come to find out there wasn’t or was no where to be found and were still ignored by servers staring at us to seat us so we turned right back around and out the front door! Not only that I come to hear that my fiancé and daughter tried to go in tonight to go grab a bite to eat and to be sat and never be waited on! So they walked out so he called the manager when he got home sorry managers a coupon won’t do the trick we will neverrrrrrrrr be back ever to get our business again! And for us that’s hard to do considering my fiancé and I are both and have been in the restaurant business for a long time!

Service at the bar Sucks. Nuff said. I walked out before I even got asked what did I want. They won’t be seeing me here ever again.

Most of the food is okay, if that’s good enough for you. The steaks can be very chewy. My main complaint is that you get very little food for the money. They cut back so much on the amounts, the amounts of the sides, everything. They have a salmon and tiny lobster-​bit dish for nearly twenty dollars. The salmon portion was so small and overcooked as well. It wasn’t great tasting, by any means. I can get more and better food for that much money in a lot of places, and will.

I haven’t been to TGIF for several years but recently a friend said you have try their Mahi Mahi Naan’wich. Whoever created this sandwich for TGIF needs a promotion! I really wasn’t expecting to like this sandwich as much as I did. It’s served with a balsamic drizzle, cucumber yogurt sauce and mixed kale served in a naan wrap. Delicious. TGIF has well-​seasoned fried but I wish they were more crispy. It was hard to decide on a dessert because they have some really great looking desserts. I decided on the Tennessee Whiskey cake because who doesn’t like a boozy dessert. Great flavor and very moist.
Beer selection pretty much sucks with almost no craft beers to selection from.

So this gets 5 stars for all the bar employees! You guys rock! I come in here all the time, literally nearly all the bartenders know me. Idk if that’s a good thing or not haha, but I love the food and great drink specials! But what ultimately keeps me coming back is Dee and Jordan! They both are so nice and every time I go to Fridays their both always in a good mood and ready for a conversation. Today however, I called to see who was bartending to see who Id be chatting with and this guy named Jack answered and I asked him who was there and he literally replied with «Uhm, I don’t know». Very snotty and I was really shocked by that response. I didn’t even know what to say! I was just like «oh okay well thanks, and he hung up.» Thought that wasn’t very professional and if he’s one of your hosts you should teach him some guest mannerisms because coming from a restaurant worker as well, if that’s the first person I see walking in somewhere it really changes your mood overall. Just a heads up guys

Samantha was wonderful and attentive. She gave us time to look over the menu and didn’t rush us. We really enjoyed her services and will be back.

This place is an absolute joke and I DO NOT recommend it to anyone!
The server was clearly new and I do not blame him at all. The management is so poor in this place it is pitiful! The food is usually pretty good and the drinks are too, taste and quality, not speed of service!
We were there for about an hour. When the bill came we knew that it would be wrong just because of the special that we had ordered.
The new server attempted to fix it and could not. He went to get someone who could, I am thinking that it would be the manager. Instead he finds on overconfident fellow server who thinks that she has everything in life figured out. Well let me tell you, $ 12+$ 5.79-$ 3 DOES NOT EQUAL $ 12… Try again.
She was arguing with me for at least 10 minutes about this. How do you even do that? If you argue with a guest you should be immediately let go, on the spot.
It took us an additional 30 minutes just to pay our bill, that was never corrected. The manager brought the bill to the table and sprinted away. He had absolutely no remorse or attempt to remedy the disaster that he presented to us.
Sorry to say, will not be back!

The wait staff are ok. The manager is rude, and refuses to listen. Don’t come here if you can help it. Many more joints around with better customer service.

Left the restaurant before we even got seated. There was not a hostess at the stand. Waited for about 5 minutes and no one came over. A waitress and bartender looked over but still did nothing about it. Won’t be returning.

Seriously. I think I’m just going to give up on trying to order takeout here.
We placed an order over the phone and said we’d pick it up at 1:30. I get there to grab it and they happily took my $ but the bartender girl just proceeded to walk away. Mind you, it’s exactly 1:30 when I get there to pick it up. She then proceedes to ignore me, talk with other waitresses, and basically just avoid eye contact with me. 15 minutes passes, and then I finally hear her say to another server that they forgot to make it. So she still ignores me and doesn’t inform me of what the heck is going on with my order. After now TWENTY minutes, I ask her what the hell is going on, and she tells me that it’s taking a long time because they are busy. (Lies) However, I was sitting at a table at the bar and the entire place was dead. Don’t lie to me, just tell me you forgot to make it. After TWENTY FIVE MINUTES of waiting for two salads, it comes out. When I check it and see that it has no dressing and ask for dressing, the bartender has the nerve to give me attitude. I’m sorry you didn’t 1) put my order in and 2) make sure it was right, but don’t take it out on me. So I figure fine, maybe they were just having a bad day.
So now we order again to go. Two salads. We place the order over the phone and it’s read back to us correctly. I go to pick it up and SURPRISE! They didn’t make two salads, they make ONE, and when I got home with it they left out like half of the ingredients. I literally just give up here.
Won’t be returning.

Unlimited Appetizer all boneless chicken wings are frozen and cold on the table. Better go for something other than it.

Service has really deteriorated over the last year particularly at the bar used to be that bartenders anticipated when you wanted to order, that happens no longer, even eye contact is rare so you have bartenders. Running around the bar looking busy but not making eye contact with their customers right in front of them why want to order. Lipstick on wine glasses is a real turn off sorry ladies if your a guy the taste is not appealing particularly when I don’t even know you. Management is hardly ever to be seen in the bar area

If you enjoy robotic waiters that give you puzzling ultimatums and refer to you as «boss» every time he addresses you, then this place is for you! Enjoy eating your entrée on a plate the size of the burger upon it! Keep in mind the great deal of endless appetizers for $ 10, which must be purchased with an entrée, bringing your total to an amount that wasn’t in your original price range! But, will you leave with food in your stomach, yes!

Omg!!! Did the server jus ask me if I have a grill at home for this bloody steak he just served me???
Undecided where to eat on a Friday in Suburbia, we end up at TGI Friday’s. I wasn’t shocked at the lackluster environment… although, if you check out the one in Waldorf, MD… it’s like a THANK GOD ITS FRIDAY atmosphere!!!
So I order a steak, medium-​rare & I get a bloody cow! The server asked that I cut into it, to see if it’s to my liken. After I tell him I’d like to send it back to be seared more, here’s his comment…“Do you have a grill at home? I don’t think they’ll let you back in the kitchen? Oh… you want me to take it back?” I’m so waiting for the punchline… a big laugh… a smile… some indication that he’s joking. Nope! He takes the steaks and walks away.
My mouth was left open, and not because I’m waiting for my steak! My waitress & the manager apologize, and offer a free dessert/​appetizers coupon for our next visit.
Thanks! I’ll take this coupon right over to that rockin Friday’s in Waldorf, MD!

The food was pretty average, but the staff is great! The manager is by the rules, but honors discounts (even though he thought it was fake, that was very kind of him!) there’s a reason we keep coming back!

Soooooooooo where do I begin?!? Let start with my appetizers. I ordered the bruschetta and the spinach dip. Ok the bruschetta and I had a love/​hate affair. It was your typical bruschetta but they went the extra mile to give it some sweetness and it just didn’t work in their favor. I don’t want a sweet tomato bruschetta, I just want bruschetta. So I’m still confused at that. Then the spinach dip was your typical Friday’s spinach dip but when we got to the tortilla chips that went along with it. I must admit that everything was going great for a while until I bit into a chip that tasted like a salt lick!!! It was so salty I had to spit it out and try not to go blind or die of dehydration. I know that’s extreme but I want you to know how salty it was. So finally my entrée. But oh lawd I thought I played it safe by ordering a grilled lobster and salmon with jasmine rice and Parmesan steak fries. The lobster and salmon were actually great. I can’t complain about that. They were actually cooked to my liking and so was the jasmine rice but that so called Parmesan steak fries was just horrific. I don’t know what was in it but it was not Parmesan. It looked gooey and crispy all at the same time. Ugh I just can’t deal with this when it comes to my food… So sad to say I was disappointed with this location and my good because I expect better from them. I only gave a star because of my fish, lobster, rice and the waiter. He was nice and the manager didn’t even stop by to ask how out experience was but yet I saw him walking around to everyone else’s table and asking them. Ummm hmmm ok!!!

This place is going downhill. Our server was horrible. We ordered my 2 ½ year olds food first so he could have it right away. When we got his juice it was already in a cup when normally they bring it sealed. He did not bring the glass of water which we use to dilute the juice with. He did not ask me how I wanted my steak cooked when I ordered it. Some other girl brought out my sons Mac n cheese and put it right in front of him with the bowl scorching hot. Our server then stood at another table and talked to 2 girls for over 10 minutes rather than bringing out our food. The food was good, but the horrible service ruined it.
On another note the waiter (Jordan) had very greasy hair and looks dirty. I would think that Friday’s should care more about the appearance of their employees.

Stopped in one late afternoon for dinner with the family. The meal was decent enough the service was fine.
My only issue happened after I’d paid the bill, I realized I had a coupon in my text that I neglected to give the server and I wanted to use it. It was for 20% off my $ 65 bill. The server told me that it was too late to use the coupon because she’d already cashed me out, and because I paid with cash, that made voiding the transaction more difficult. What??? I didn’t bother for an explanation on that ridiculous reply and I stlll tipped her generously. I did however contact the location manger the next few days to let him know that good customer goes a long way, especially for a joint like TGIF, where I have many options available. I advised him the server could have attempted to allow me to use my discount coupon even though it was my error in not presenting it before I paid. He agreed and offered me a coupon for a free appetizer on my next visit.

You know what to expect from a Fridays or any type of restaurant that plays in this arena. The big things you want to get are good food, service, price and atmosphere. Well Fridays is like Pizza Hut cause they deliver. Great specials daily and with Fridays points you can definitely get a good value at Fridays. What what