Bed Bath & Beyond

I love Bed Bath & Beyond however, this one was a complete mess. Way too much stuff in the aisles and it was hard to navigate around it.
I was looking at some of the water infusion models and the floor models were all lopsided and disheveled! It makes the products look flimsy and doesn’t really promote you buying them.
It looked like maybe they were short on staff because half of the shelves were waiting to be restocked.
I would definitely venture to a different store because this one looks like a cyclone hit it!

Absolutely love the staff at this BBB location! My husband and I registered for some stoneware everyday dishes here & although they claimed to be dishwasher & microwave safe, after a few years of use, most of them had chipped & became fire hot when microwaved. Needless to say, we were very disappointed in the quality of these dishes.
As I explained our disappointment to the staff every single one of them went above and beyond to make it right for us. They returned the dishes, no questions asked, for the original price and recommended several affordable durable replacements for us. I left with 8 place settings of awesome dishes that are exactly what I want & a $ 75 store credit!
Thanks so much BBB for caring about me as a customer! I will be bringing all my business to you and recommending you to all of my friends! Special thanks & shout out to Amber, Emily, Dave & Toby! You all contributed to a wonderful experience & helped to ensure a very loyal customer!

Nice clean store. I could go broke here. Great selection to get your house styling!

Like one of the other reviewers said, this is a really average Bed Bath and Beyond. The interior looks like it could be any other Bed Bath and Beyond anywhere in America. It’s in a pretty convenient location, though– not a horrendous trek from central Austin– so I do have to give it credit for that.

I really like this place. It’s one of the more through places you could go to complete your house after moving. Its a great place to register for a wedding (like I did) or pick up a few odds and ins to make your house into a home.
This location is conveniently located off of 35 and is in a strip mall adjacent to Best Buy and Marshalls. There is also a Pets Mart and if you want some food before or after your shopping then there is a Pad Thai, Chipole, and Jamba Juice to name a few.
Upon walking in the customer service desk is immediately on your right, followed by other registers on to the left. This location, like many Bed Bath and Beyonds has your Bath section, Kitchenware section, Bedding Section, and have a huge selection of Tervis cups… I was even able to pick up a couple of Georgia Bulldogs cups for the hubby!
On our previous visit, my husband and I were looking for some decent pillows to purchase (we were tired of stuffing pillow cases with clothes or towels) and the particular make we wanted was not available in King size. One of the staff members was able to locate our king pillows in a nearby store and even called to hold them for us. On my second outing, I was walking around with a big magnifying mirror and a basket and one of the staff members offered me a shopping cart, to which I declined but appreciated the offer.
Either way, if you want great customer service, I highly recommend this store (especially for those registering for a wedding). Also don’t forget to bring one of those 20% off coupons, if you don’t have one handy, you can get it online (just make sure you sign up a few days before your shopping trip!)

Soooo… yeah. I realize that it takes 6 employees to change light bulbs. 1 to climb the ladder, 1 to hold the ladder and 4 to chit chat about their personal lives. This is fine and good expect that is ALL the employees in the store (except the robot at the front counter) I was literally run over. like knocked over by an employee that needed to quickly get over to the ladder convoy. I was pushed out of the way by said ladder convoy while I was trying to grab kitchen scissors. Not one of the 6 employees asked me if I needed anything. I had to wait 10 minutes until they were done to grab the scissors. I didn’t want to interrupt the conversation. The only other person on shift in the store was a robot reciting specials at the front. Yikes… not my worst experience, but bad enough to remember forever.

Just two weeks ago my boyfriend and I moved into our new home together and between the both us us we needed some kitchen stuff badly. So we trotted over to Bed Bath and Beyond and bought a set of beautiful Calphalon pans for a super great price and our very own Henckels chopping knife. I knew they were the shit. My roommate had two, and my best friend is the biggest kitchen snob I know and he’s all about the Henckels. We couldn’t afford the super duper top-​of-​the-​line, but we bought the «Toyota» version instead of the «Lexus» version. We were really excited. A few days ago we noticed that our prized stainless steel knife was actually starting to rust! How could stainless steel RUST? Was that even possible? We checked out the Henckels website and sure enough they instructed us to mail it back and they would mail us a new one. Pretty cool, except we didn’t own any other knife! So I called up BB&B and I asked to speak to a manager. I wasn’t even on hold half of a second before Bruce picked up and helped me out. He explained it was more than likely a defective and that it shouldn’t be rusty and he’d be glad to help us out. So we went to the store and he looked over the knife and since the same knife wasn’t in stock he said we could have the next nicest knife up, which was a little more expensive and gave us 20% of a discount. All we had to pay was a 5 dollar difference. We left excited and happy and feeling like Bruce and the folks at BB&B really went out of their way to make sure we were well taken care of. We will definitely go back to buy our next knife there.

Just like every other Bed Bath and Beyond in America, specializing in kitchen stuff and home wares, with a few «As Seen on TV» gadgets thrown in for a laugh.