Blue Planet Pest Control

I am totally satisfied with their service in every aspect. Scott is a consummate professional in addition to being such a warm and friendly person. After the first visit we saw a few desiccated, dead bugs but not much else. Then a couple of weeks later we suddenly had a couple of cockroaches show up which but we were fortunate enough to see one entering the laundry room through a crack in a garage wall that neither Scott nor I noticed on the first visit. I contacted Diana and Scott was over the very next day. Problem solved. Haven’t had any «invasions» since! I will heartily recommend them to anyone.

Wow what a great company, they have been super friendly from start to finish — when I called to set the appt. until just now when the treatment was completed (I think his name was Rick?). SO professional and nice, he even played with my little dogs and commented on how well behaved they are (lie). And very reasonable. And they didn’t roll their eyes when I asked them not to kill spiders if at all possible :) I highly recommend them!

Want a responsible exterminator so I go to Unilocal.Called a week ago as we had some bugs after all this rain and possible termites. Called twice and each time the phone rang once and hung up. An hour later get a call back, explain the situation that I found 2 small mounds on the wall. I am met with the response, «do they do that, let me google, oh gross they do». Make an appointment for a week later. Wife and I wait home, no one shows so I call. They said they called a few days ago to cancel as they don’t do work in North Austin and spoke to me (found out later they do work in North). I ask her to call Scott as from the reviews he is a good guy. She calls me back 10 minutes later that she has proof that she spoke to me to cancel and will send me a screen shot of my phone number (not the aggressive response I was looking for). She called the wrong number! I then ask her again to have boss call. He calls and while nice and apologetic offers no alternatives just excuses that she is new and he is busy. Not a «we can come early tomorrow or sorry but let me get you set up next week and make this right». I waited for something and finally I said «guess that’s it?» and still nothing.

Scott not only treats our home but recently is trying to fight ants that decided to take up residence in my car! Yes my car. He spent time finding the first nest and then came back to tackle the other in a different part of my car! He is awesome and great to work with!!! What a gem.

I can’t comment on their performance as I’ve not had them come out to my place (yet, but I certainly will in the future), but I can wholeheartedly recommend them for their customer service. I had a question about rodents in my attic insulation, and called Blue Planet to ask their advice. I got Scott on the phone and he answered a barrage of questions from me very patiently and gave me a ton of advice and thorough instructions even though it was pretty clear that I wasn’t going to be needing any of his services. And this was all on a Saturday afternoon when all the other places I called didn’t even answer their phones. Thanks a lot Scott. I really appreciate your help and advice!

Scott was absolutely fantastic! I’m just getting around to writing a review but he came out to our place in the Hyde Park area when my cat brought in fleas this past fall. After trying many failed home remedies I decided to call an exterminator. Scott did our small house for $ 150-​$ 300 less than the other guys. He took his time and did a fantastic job! He didn’t even have to come out a 2^nd time which all other companies claimed they would have to do.

Price: SUPER AWESOME
Products: Effective!
Service: Exceeds expectations
Scott is a personable and hard working man. I am so happy I was able to find a pest control who was honest about their services and have a guarantee/​warranty. He is the type of person roaming around your house making you feel comfortable and positive that this will work.
Thank you Blue Planet for helping me with my pesky problem!

This is an update on my initial review below, written 17 days ago. Blue Planet contacted me vie Unilocal and apologized for not contacting me. I set up an appointment. Scott was prompt, courteous, informative and extremely friendly. I will certainly be using this company again in future.
I was really looking forward to having this company help me with my bug problems based on the reviews I read on Unilocal.I called and left a message on Scotts phone and a day later I contacted him through the website. The website states they will call back within two days. Six days later and I’ve rceived no call from either inquiry. Most disappointed.

Ever have one of those experiences where you’re thinking, I can’t wait for this lovely man to leave so I can write him a GLOWING review? That was just my experience with Scott of Blue Planet Pest Control. What a friendly, affable, knowledgable guy, who spend a solid 90 minutes treating my house for every manner of bug, and even checked the inferno of an attic for any evidence of rodents. And unlike any other pest control service I’ve used, he actually showed me how some of the ways we store our possessions may be encouraging the roaches to take up residence, and made helpful suggestions for how we can make simple changes to make the house less inviting for bugs. He doesn’t require a contract, he didn’t push ANY future services, and his prices were very reasonable. I will definitely be calling him for quarterly treatments to keep the house bug-​free!
Thanks, Unilocalers, for all the previous reviews that led me to this terrific company!

Scott came back three times (for FREE) to combat some pesky carpenter ants that had invaded our bathroom. We received extremely nice, competent, professional service for reasonable rate and it haven’t needed a follow up visit for a year.

Listen to this – Scott drove 90min to my house for a free termite inspection, shows up, tells me tons I wanted to know, goes under my house, SAVES A CAT that was stranded, comes back up, laughing and joking, and tells me I don’t need his services, then drives back 90 minutes.
One last thing, right before he left, a lady bug landed on his shoulder. He very gently let it climb onto his finger, and fly away to freedom. This guy… is like the Cinderella of pest control. He probably has a magical flute to handle mice.
I will never question working with them if I need services again. 100% Amazing.

I just had Blue Planet service my place of business and couldn’t have had a better experience. The gentleman who came out was very nice, honest and reasonable. I will definitely call them if I ever need pest control in the future.

I chose Blue Planet based on his prior Unilocal reviews. I’d been sent a LivingSocial offer for another outfit that was half the price, however, the reviews showed a very low satisfaction with this competitor.
Never having used a pest control service, I didn’t know what to expect, or what all to ask. But Scott covered the main areas of concern to me. How safe are his products are for my pets, how do they compare the rest of the ‘organic’ market, and how often is a repeat process required.
Here are just a few of value-​add aspects of Scott’s business. He is very knowledgable, extremely accomodating, very friendly, and he truly stands behind his work. He came by today to repeat the treatment at no cost since I was in my first 90 days. I’m sure our heavy rainfall has done no favors for his original work, but he never used this as an excuse.
We even had a smoothie and coffee together while he got rid of my lil mites and newly found moths.
IMPRESSED!

Based on Unilocal reviews I contacted Scott at Blue Planet. I completed an online form on his website and he contacted me by email that same evening to let me know he would call me the next day. As promised, he called and scheduled an appointment. He called to confirm the appointment and showed up on time. His prices are very competitive and he doesn’t require a contract to come out quarterly for a reduced price. He did a thorough job and I haven’t seen any critters since.

MISSION IMPOSSIBLE:
okay, I call Scott and tell him my woes about ants literally chewing up my herd… of animals…
Red nasty fire ants, that are paying me no rent, no mortage and then the big one– attacked my 2 dogs… seriously.
Time to die.
At the very last minute,
w/​o much notice this man though incredibly busy, fits me into his schedule.
How great is that!
Not only did he come out (and he is cool) —
he explained all death procedures for the Ants,
at which I began to feel something… like okay so, there will be a huge grave full of dead insects all over?
And he was so sweet and reassured me it’s okay.
Then my animals decide to totally go off the chain, —
literally my dachsund went off her chain and decided to make a mad dash for the dog park.
Scott and I watched in horror as she headed for the «Pet Cemetary» road in front of my home…
needless to say/​I jumped in the car/​with my other Girl/​huge Belgian Malinois, and we get the wayward dachshund back /​unharmed.
Scott was so cool throughout all of this. Very professional.
and The ants are dead.
My animals are safe.
And so is Scott…
I should have paid him
Please use this man and his company pest control he so rocks.

I called Scott based on his Unilocal reviews and wasn’t disappointed.
We were having some problems with silverfish and roaches in our new home. Scott came out (on time) and spent about an hour treating inside and out. Super nice guy. And any bugs I see now are not moving.

Scott was thorough, affordable, professional and punctual. He’s not pushy and he really knows his stuff. What more could you want? I highly recommend Blue Planet.

We had noticed some docile ants gathering in our daughter’s bedroom and tried ‘over the counter’ measures to treat them. None of the suggested products worked, and I thought that maybe we were dealing with the new ‘super crazy ants’ or whatever they’re called. Upon calling and leaving a message on a Friday morning, we were expecting to wait 2 business days before being helped. Scott called the next morning and came out that afternoon. He ‘nuked’ the ants (which turned out to be fire ants,) and treated our whole house and perimeter for a very reasonable price. I wholeheartedly recommend Scott and Blue Planet for anyone’s pest control needs.

We’ve used a couple of different organic pest control companies in the past, mainly for the fire ants that seem to camp in our yard on a perpetual basis. One organic pest control company charges a separate fee per type of ant, and one requires monthly treatments under a contract. Blue Planet does neither.
Scott treated our yard with an organic-​based spray barrier and a granular fire ant breeding cycle disruptor, and his pricing was reasonable. He’s knowledgeable and professional, and his recommendation for a follow-​up treatment plan made sense (and it wasn’t monthly). There was no contract, just good work ethic and customer service from a locally owned business.
So we’ll be calling Blue Planet again when the need arises.

Theres a reason I give Scott 5 stars. The price is good, which I expect, so that would normally mean 4 stars. The service is great, which I expect, so that would also normally mean 4 stars. However he is exceptional, thorough, and took care of a nasty bee problem for us. I was amazed at his level of detail and dedication to his craft, and that is why I chose him over all the others. His level of service above all others is what warrants 5 stars from me. Really cool guy as well!