Club At Summer Valley

The water is out again… happens once a month. There is always something wrong with the pipes, ALWAYS!!! I do want to give them some credit though, they have been trying to fix things for the past few weeks with the water but they let you know usually the day of when its going to happen. So that’s pretty nice of them. Had some robberies as well, before the new tenants came we had a very nice security guard who walked around, crime was low. Management doesn’t trust any of the security companies around here so she won’t hire anyone. Its not in the contract but I wonder how many people have been robbed around here. I’ve seem some broken windows.
We also have a really nice neighbor, I think their running a daycare out of there town home and they have a very cute puppy. And they never pick up its crap so I’ve been leaving it on there front door. I don’t think they mind, seemed like I helped them as they just threw all of it in a bucket and left it by the front door.

I signed a lease with a temporary employee who wrote my lease wrong (neglected to put the $ 10/​month pet fee on the first page) so I received a nasty note my second month living here saying that I was $ 10 behind in rent. I personally had to return to the office to get them to correct my lease.
I moved in to my current apartment in mid December. The apartment was not ready for me as there was blue tape EVERYWHERE. Blue painter’s tape marked my lights, my freezer, my bath tub, my sinks, ect. I removed the blue tape myself and requested that the carpets be cleaned as they looked quite dingy. I was told that the carpets had been cleaned, and if I wanted them replaced that I would be responsible for maintaining the new carpet.
My ceiling has been leaking since January 3^rd. I have notified the apartment once in person and twice by phone. Since that date. The rain continues and the leak gets progressively bigger. I received a phone response yesterday that they will have it fixed «sometime next week.» I have contacted Tenants Rights (512)474−1961 and have been instructed to fill out a complaint stating that I have notified the apartment multiple times about this grievance.
My mother’s car was towed from my apartment complex where it was parked in a clearly marked «Visitor’s Only» parking space. According to
under «Vehicle Towing and Booting Occupations Code Title 14 Regulation of Motor Vehicles and Transportaiton» Chapter 2308.301 states the requirements for sign prohibiting unauthroized vehciles. The property, The Club at Summer Valley (744 W William Cannon Drive), has no such signs up at exits and entrances notifying residents of the hours of towing and booting enforcement. There are no signs anywhere on the property as of February 1^st, 2015, that contain «a number, including area code of a telephone that is answered 24 hours a day to enable an owner or operator of a vehicle to locate a towed vehicle.» We had to call 311 to locate my mother’s car. When we arrived at Reliant Towing’s location I told the woman behind the desk that there was not the proper signage at the property from which the vehicle was towed. Her response was «Yes there is.»
As this is a thoroughly illegal practice I contacted the the Better Business Bureau to look further into this towing scam. I am encouraging my mother to file a complaint with the Texas Department of Licensing and Regulation.

I almost didn’t check out this place based on all the other reviews but I’m really glad I did.
I just moved in 2 months ago and it appears they were in the middle of a management switch. The people in the office are really helpful and seem to actually give a shit, unlike my previous apartment complex. (See my other reviews for that gem!)
There are some «sketchy» people here and there. but isn’t that every apartment complex? Yep!
As far as parking, I’ve never had an issue. Overall I’m pretty pleased, it’s quiet and the office staff are responsive and those are the two main things I’m concerned with.

The Good:
*Price: This place may be a little old and run down looking but you get a really good deal, and these are decent sized apartments. The appliances are kinda old but you still get wood floors and a digital thermostat which is great for keeping electricity costs down. Right now I only pay $ 800 (**UPDATE: They raised it $ 39 after a year so I now pay $ 839) for a one bedroom, but it is a big one bedroom. You can pay rent and water online for a 20 dollar «convenience fee». Guess it’s good if you go out of town.
*Location: It is pretty much near everything. Downtown is like ten minutes away. There is an HEB within walking distance. Along with a dollar store, nail salon, Mcdonald’s taco bell, Wing Stop etc. It’s near Mopac 1, 35, 290 so you can get anywhere pretty easily. (without traffic, of course :))
*Amenities: The pool is decent with a nice cuzi. They require your guests to wear a wristband if they’re there with you… and they ACTUALLY have someone come out and check to make sure there are no randoms. Which I like. There is a tiny tiny tiny gym in there which I find pretty claustrophobic, but there are people in there all the time
The Bad:
*The Gates/​Crime: When I first moved in, they were always closed. Now they keep the front one open all night. One morning as I was walking to my car two men approached me acting all funny and I am pretty sure one had a gun in his hand. I just got in my car and punched it, & they ran off. Pretty much the only time I’ve experienced anything like that.
Parking… #$%^&*() that’s all I have to say… Not only do they have limited parking, but I always see people parking literally in between 2 spots or crazy crooked. So, if you get home any time past 9pm (if you work nights like me) or even if you get home any time past 6pm — good luck.

If less than one star was possible, bums literally living outside the laundry room. What a joke cancelled my lease

When I first moved into Club at Summer Valley everything was perfect. months later there was a new leasing agent who is incredibly rude and not helpful in any way. Kevin the Manager is a great guy as is Mike the security guy, but that leasing agent really ruins the office for me. Other than the leasing agent, parking is a nightmare and the towing company has a license to steal even if you’re parked long enough to take in groceries. the property is absolutely filthy (mattresses in resident parking spots, dumpsters over flowing with loose garbage, cigarette butts everywhere and dog poop all over the grassy areas), the smell near the laundry room is indescribable. The pools look nice but are in great need of a resurfacing as the destroy your feet after being in them for a few minutes, and the hot tub never seems to be functioning when i have time to attempt to use it. There is cockroaches all over the property and they do get into the apartments no matter how clean you are. Overall i would not recommend living here to even my worse enemy. Thank you Club at Summer Valley for giving me a terrible living experience.

I lived at Club at Summer Valley for a year. Before moving out in August 2009, I left my new address and was told I’d be contacted regarding return of deposit money or move-​out charges assessed. I have heard not a peep via mail or via phone.
Imagine my surprise tonight when I viewed my free annual credit report and saw one negative item: a $ 200 account from Club at Summer Valley turned over to a collections agency in Florida. C@SV NEVER contacted me after my move-​out and I am absolutely furious that this is now on my credit report. I disputed the claim with Experian and will now be contacting C@SV to ask what the %&^! is up with that.
Oh, yeah, and a murder took place about thirty feet away from my former front door. Nothing like the sound of incredibly close gunfire when you’re sitting reading a book on your balcony. This probably happened in part because the «gates» at this «gated» community never worked.
Wow. I’m really mad.