DoubleTree by Hilton Hotel Austin

Location is good, but it’s a good thing they are starting a renovation because this place really needs it. I like the room size and the front desk staff are helpful and friendly.

What a hidden gem in Central Austin! We recently had our intimate brunch wedding here and we couldn’t have chosen a more perfect venue for what we wanted. We used their lovely room that holds about 100 people (called the Dover’s Room) that is attached to a romantic courtyard.
The Wedding/​Catering Manager (Hannah Watkins) made this such a breeze for us! I could seriously gush on and on. There was never a moment that I had to question her or the team’s expertise! They were always on it!
Pros:
Pricing
In house catering (RIDICULOUSLY GOOD)
Gluten free options (They provided gluten free options for our brunch)
Intimate setting
Centrally located (Not downtown, but close enough for guests to über it over)
Lots of free/​included décor options available
Free goodies (go to their wedding open houses!)
With weddings becoming more and more expensive (especially in Austin) I wish more people knew about this venue and all of its fabulousness. Great option if you want something intimate or medium sized and don’t want to spend all of your soon-​to-​be married money on your wedding. ;)

They are updating the floors and I was on one with construction but they warned me and offered to move me. All was good and I would look forward to another visit to see how the improvements came out.

Had a great stay here for the Jamberry summit! Amazing beds, beautiful room and hotel! Received free breakfast for not having in the in room order I had placed online which was super of them to do. The hot breakfast is delicious with custom omelets and pancakes! Fantastic coffee! Large tubs to soak in; an all around great hotel!

Friendly staff that didn’t charge me for parking! The cookies upon arrival are a plus and the room was nice and clean and right by the pool!
I will definitely be coming back to stay here for my next vacation!

Worst stay won’t be staying again. If you stay make sure don’t book room 424 it’s next to exit door. noise is awful could not sleep at all. it’s not worth 124 hard earned dollars to pay for this. I will be definitely letting management know about level of noise I had to go through. also room has no view but on garage. aghh not a good stay here guys if you book make sure your room is facing court yards it pretty looking inside then out. so disappointed !:(

We had a decent stay here. Nothing glamorous, but a good clean hotel. I found the staff very helpful and friendly. I called ahead and even though they dont have their own shuttle, the staff recommended a super shuttle to get here from the airport, which as cheap and convenient.
Those free warm cookies are amazing but omg 310 calories each. Don’t be a lard ass like me and eat more than one.
edit: On our final night, I used the lobby restroom and freaked out when I saw a cockroach. I told the front desk and they said they’d take care of it. He didn’t seem surprised or that this was unacceptable. An hour later I used the restroom again, the cockroach I had stepped on was still there, and I saw two others scurry away as I came in. EEEWWW.

Plus: Quiet AC, clean rooms
: Far from the airport and downtown, staff seems unhappy, confusing room signage.
Pool area is intelligently located in the courtyard-​which helps you to forget you’re on the freeway.
I didn’t eat this time around, I’ll update next overnight.
It’d be 4 stars if it weren’t for the repeated avoidance of employees today. I just needed to drop something at the post around the block and the bellman seemed stressed and defensively told me off about not having time. After asking a series of questions, I finally found out that I could just leave it at the front desk — but I had to push against a lot of resistance and when I went to drop it, the desk staff allowed other patrons to cut in front of me even after seeing I was there.
In the hall, I politely said hello and held the door for a cleaning employee whom ignored me.
Now, my crew and I are in the van on the way to the airport. For the first time in 8 years of flying, were being completely ignored and unacknowledged by our (young female) van driver. I mean, to the point of extreme awkwardness. She stood in the entrance way looking impatient. My crewmate, «time to go?» She says nothing and stares outside blankly, walking away. She grabs the bags. I say, «thank you», she won’t even look at me. She had the windows down and AC off and pretended not to hear the pilots ask if it wasn’t working and if she could help. (meanwhile were all roasting in uniform as she gets the window breeze). Finally the captain leaned forward to ask, she turns it on without looking at him or saying a word. The other asks if it works better with the windows up, she silently rolls the passenger window up.
I didn’t pay for this stay, (my company did), but if I had — I’d dispute my payment. I don’t know if it’s circumstantial, management issues or what, but this stay has involved too many negative encounters to pay good $ for.

I came to this property for a business conference for a couple of days. this is one of the older properties that must have been acquired by double tree at one point or another. The location of this place is actually pretty good. Off 35 and 183. Less than 10 minutes to downtown without traffic but busy enough to take 25 during rush hour. There is no free parking but 10 dollars a day is actually not a bad deal at all.
The room was nice. It even had that fresh clean smell to it. Being in the travel industry makes me suspicious of that but ehh I made do. The Internet inside the room wasn’t too bad. Don’t expect super fast either though. The bed was comfy and toiletries were not cheap. So not a bad deal at all.
The conference room was actually always cold so not bad. The food was your usual and nothing to write home about. The restrooms were clean and working so that’s a plus.
The hotel had a nice veranda area where we had our reception. It was nice, open and drinks were pretty strong. All in all a good time indeed.
Didn’t get to spend much time at the pool. It was a nice cozy area and seemed like fun. The breezeway that lead to the pool were a nice surprise as well.
Overall a good property for the price and location. Will come back if I find a good deal here.

This Doubletree is an older hotel — one of those hacienda type ones that was probably an Embassy Suites back in the day. It’s in need of a remodel, which apparently is happening soon. It’s location was very convenient to where I needed to be when I was in Austin and fairly close to downtown. It was pretty busy when I was there — a conference was going on and they filled up the hotel for the most part.
If you can overlook the oldness, there are good reasons to stay here — the service was great. Staff is very helpful and friendly. The breakfast was also excellent. In addition to the buffet, you could order items off a menu. Or choose items from the buffet and order eggs as well. My Diamond member coupon covered breakfast which was nice since sometimes it only covers the continental.
Another bummer was the parking. The garage was by all descriptions horrendous so I just valet parked. Service from the valet was spotty, I had to wait more than I would have liked. The price for valet was reasonable (I want to say $ 12 instead of $ 10 to self park), so spring for the valet so you don’t have to deal with the garage.
Overall, there are other spots I’d rather stay at when I am in Austin, but if this Doubletree was convenient to where I needed to be and not super expensive, I’d stay here again.

The service here is great, the rooms are clean, and they give you cookies!
Of course the cookies are just a doubletree thing but it really made my experience. I was in a room in the open courtyard and it was a bit cold so I had to turn up the heat but otherwise my stay was 100% comfortable.
I would never pay their $ 899 a night that they request. I was here for an interview. But if you can pick a hotel this one ain’t half bad.

Sadly, I had to ask, «What is this? A hotel for ants?» Why, yes, it is. Came this summer before we moved here and had an ant infestation. And the buggers bit me. These things were black, normal sized, and not fire ants, but holy shnikeys that bastard itched for two weeks and I have a scar. Also, had to track down the maids to get the ants out after waiting a long time for the front desk to send someone up. She said that wasn’t her room to clean, but I begged her to come clean them out.
The last straw is that the breakfast sign says open until 11:00, but they clear everything out at 10:30 and people can’t eat anymore. I was fortunate enough to figure this out ahead of time, but either the sign should say 10:30 or they should start putting stuff away at 11:00. Other restaurants don’t get away with such shenanigans.

Had a group of 19 rooms reserved for a meeting and was very impressed with how easy the reservation process was, the friendliness of the staff, and the cleanliness of the rooms.
Would recommend this hotel for a group!

Pros: the staff when we left was very polite and pleasant as well as the gentleman that brought us extra pillows in the middle of the night and the gentlemen at valet.
Cons: the lady that checked us in did not seem like she felt like working and we definitely felt it. We usually stay at Marriott hotels and enjoy the warm personalities every time we come and go, this hotel had a hotel that was so big that it seemed to lack that comforting feel of personal service.

Called to let them know I would be late and they took ten minutes to pull up my reservation and put in a note. The person on the phone seemed really out of it. Not a good start.
But, the hotel was beautiful and breakfast was good, even though hotel breakfasts are always overpriced. Not a fan of the location – impossible to walk anywhere but the Pappadeux’s next door. People at the front desk weren’t super knowledgable about my event travel, which I needed a schedule of, but since it was organized through the hotel I can’t fault them for that.

Stayed at this hotel for one night while visiting Austin with a friend. The hotel was a bit older and you could see some wear and tear but it was still a nice place that could be better with some updating. The valet staff was awesome. Front desk staff was pretty nice too. The room was clean and worked well for us. We didn’t have any functional issues and slept well. The computers were very slow at check out but the staff handled it well and we were on our way. Nothing like sharing space with about a hundred people coming in for an AA convention when you are ready to have some drinks but hey, it’s all good. Three stars for great staff, close proximity to downtown and clean room.

I was a bit skeptical staying here from the negative reviews. Surprisingly though, I was very pleased… Considering I’m uncomfortable doing old/​bad/​low end hotels.
We stayed on a Saturday for one night. Got there before our check in time and they were able to accommodate us. Stayed on the 6^th floor with the balcony pool view. Awesome!
This double tree is different from the others. Has a vintage/​Spanish look to it like other reviewers said. It doesnt look bad! Our king bedroom room and bathroom was clean, comfortable, spacious. No complaints!
Pool is small but has decent lounge area and they do provide towels there.
Overall, my stay was perfectly fine and I’d stay here again.

Our office held our annual conference here this year. The location was convenient for everyone since it was just slightly north central. The amenities met the requirements. There was coffee in the morning and tea/​water in the afternoon. The rooms were cleaned every night and were nicely fixed in the morning.
However, it took several attempts for them to get the A/​C right (almost froze us out) and the parking garage was a mess. It was narrow and difficult to navigate. There was no WiFI either.

This is a very nice hotel and I would definitely here again when in the Austin area. The hotel is well kept and the staff members are courteous and helpful. The rooms was spacious and updated. It included a newer showerhead and flat screen tv. These are two items that I consider to be icing on the cake and value added beyond a comfy bed and good insulation (as not to hear the conversation in the room next door).
The only drawback to this location is parking. While the gate is broken and no monitors your entry or exit, you are asked upon check in if you have a vehicle on property. If you say yes, you are charged the $ 10 daily rate if you self park. So, plan accordingly.
It’s next door to Pappadeauxs and Pappasitos. Both are within walking distance to the hotel.

This hotel is very nice. It’s cheaper than other Doubletree hotels just a few minutes closer to downtown. For a weeknight, we were able to get a rate right at $ 100/​night after tax. If you have a car, you might as well drive an extra 5 minutes here and save yourself $ 20 or more per night.
We arrived and wished to check in and nap about 15 minutes prior to check in, which they were more than happy to accommodate. They also gave us cookies, which is just awesome. There were 3 dispensers in the lobby with citrus infused water (orange, lemon and lime) and I went back to these frequently during my stay. The lobby is very nice and spacious, though a little far from the garage.
If you park in the garage, as far as we could figure out, you have to go down to the first floor of the garage, walk outside for about 20 feet, go in a side door and walk past the bar and restaurant, go through the lobby and then to the bank of elevators in the lobby to get to your room. During our stay, the gates were up in the garage and parking was free the whole time, so I can’t complain too much.
We had a courtyard view room with 2 queen beds and it was large enough for 3 of us to spread out comfortably and have our own corner. The staff was very accommodating in replacing the feather pillows and comforter on one bed with hypoallergenic linens. The bathroom was a good size but the sink (yes, only one sink) is behind the same door as the toilet and shower, so sharing that space with family, mixed gender friends or non-​significant others is a little tricky. The towels were plentiful and seemed larger than most hotel towels.
I didn’t have cell service in the room, but I think that’s a lack of T-​Moblie service in Austin more than the hotel’s fault. WiFi was decent. I was finally able to connect with the code «lobby» after a few tries on their confusing WiFi log-​in page.
I enjoyed the courtyard and pool area a lot. I spent a few hours relaxing in the hot tub and lounging in a comfy chair by the pool — and this was in mid-​December, mind you, so these facilities are kept open and clean year round. The courtyard area is huge and there is a lower level with some nice seating areas and then the upper pool area. It’s completely enclosed by the hotel (which is in a nice Spanish style), so I didn’t have to worry about seeing or hearing traffic.
We had a few drinks at the bar, and surprisingly, the drinks were reasonably priced and tasty. There was a menu on a chalkboard when you walk in with nightly specials. This included a $ 6 martini and a $ 5 cocktail and perhaps $ 4 beer. There are a few cozy little seating areas — the couches around the working fireplace were very comfy. It is open until 2 AM on weeknights, which was great for our group.
Checkout was easy — just drop your key in the box by the elevator. I swung by the front desk on my way out and asked for more cookies, and they gave me some, which was a nice note to finish on.