Veronica M’s experience was nearly identical to ours. Was like the scene out of Pretty Woman. Will never return to this store, and the one female employee who left such a terrible impression(wish I had a name, but she had short silver hair) has really turned us off to JJill as a business. Consider yourself warned.
Veronica M.
Évaluation du lieu : 1 Austin, TX
I visited this store after Christmas to exchange a gift. When I walked in, the two saleswomen were sitting behind the front counter chatting to each other. They looked up when I came in, then went back to chatting. I originally wrote a long and much more detailed review, but here’s what you need to know: This store has rude sales associates who don’t smile or offer to help, no Talls available in store(but half a store of Petites), gave me a merchandise credit for a return that was unusable, and acted like they were doing me a huge favor to help me buy anything from their store. If I hadn’t had a gift return I’d have never gone in there to begin with. My experience with this store convinced me I never need to go there again.
Jane s.
Évaluation du lieu : 1 Austin, TX
They lock the door 10 minutes before closing time and make it very uncomfortable(they are, in fact, rude) for the customer who happens to be in the store 5 minutes before closing. Even if the customer has a quick return and has no intention of overstaying.
Le B.
Évaluation du lieu : 4 Austin, TX
Very nice and well stocked JJill. Petites section has everything. Service is fantastic.