Jimmy John’s

Well I like JJ sandwiches but at this particular location I was treated rudely by a heavy set Hispanic man, it seemed like he was a manager.
I asked him if I could have a larger cup for water. He quickly replied «No. Its 50 cents for the cups.»
To which I said «ok…well here I will pay the 50 cents, can I just have the cup?» (Handed him 2 quarters)
He didn’t say anything, just took the coins and shoved a cup into my hand.
It was a weird interaction and it seemed like he was already angry prior to me walking up to the cash register…

Freaky fast? Yes I can agree with this but our order was a little messed up. My husband’s sub wasn’t cut in half and we were missing our whole pickles that we had ordered. We had to go ask for them after we sat down and remembered that we orders them.
Also for some reason the napkins were behind the counter and the lids for drinks were above the soda machine. This makes for strange set up but whatever. It just seemed a little chaotic at lunch time.
Please note the bathrooms are single use and it can get busy at lunch time.

I love that every Jimmy John’s I go to holds the same standard of customer service and food quality. The staff here is very friendly and the sandwiches are the same flawless quality I’m used to with this franchise.
Keep up the great work!!!

Don’t ever eat here. The preparation of sandwiches are just thrown together without care and I paid for guacamole on my sandwich and got barely a smear. The employees were rude and they don’t care about you or giving good service. BE WARNED. I’M NEVER EATING HERE AGAIN. What a waste of time and money. To be fair, I did get a refund but it will arrive 7 to 10 business days. I’m doubtful this transaction will take place but I did keep the receipt and will follow up if I don’t get my money.

I’ve had Jimmy John’s twice now, and both times have been great! They have many locations and have big orders ready & on time.
The white bread is really good and makes the sandwich taste even better. This time I got my sandwich unwiched (no bread, just lettuce wrapped) and it was a lot better than I expected! The lettuce was held together pretty well and tasted fresh.
4 stars because I wish they had more ingredients & varieties on cheeses.

So an update… They have made up for their follies. And the sandwich was great a jj gargantuan. The GM called me up to make up sure that everything went smooth this time and I am thankful for the customer service and attention to detail. Good job Jimmy John’s on Stassney you have redeemed yourself.

So, Jimmy Johns. Jimmy Johns is a great place to get a sandwich although I still find Thunderclouds to be better. My favorite sandwich there is the #9 and the #17 which are both really tasty. The service is fast, friendly and the actual location is really clean and well maintained outside as well.
Despite all those positives, this Jimmy Johns loses a star for having a super small delivery area and also for consistently putting too much mayo on my sandwich despite me asking for light mayo. Guys, seriously, I said LIGHT MAYO not to make the whole sandwich LIKE MAYO.

I ordered a Veggie Club while my car was getting an estimate. I was on lunch assuming that Jimmy Johns was «freakishly fast» yea being only 3 mins away I assumed this was going to be impressive I ordered my sandwich at 1:57 and I had to call at 2:20 to find out where my sandwich was seeing as my vehicle was done with the estimate. Needless to say sandwich arrived around 2:27 I was very disappointed. False advertisement Jimmy Johns.

The manager, Ben, is wonderful. My sandwich was delivered and it was made incorrectly (accidents happen, we are all human) when I called and asked for redelivery on it he apologized and offered to redeliver my sandwich at no cost. Thanks Ben!

It’s fast and I the delivery is free… and it’s fresh! I recently moved into the delivery zone and since then, I get delivery atleast once a week. Definitely a nice option to have when I’m exhausted and looking for something quick without going out! If they had more vegetarian options, they would be 5 stars!

Always fast and always good! If you need a cold sub delivered, these guys get the job done!
Personally, i enjoy the larger club subs because they are litterally two meals. The pickles are awesome as well. Even vegetarians are covered!

#11 Country Club — every time. It is so good that I have never tried anything else. I just can not bring myself to order something different when this particular sandwich is a slam dunk. Everything on the sandwich is always super fresh and perfectly put together. There is something about the way that the turkey, apple wood smoked bacon, provolone, veggies and mayo all come together on the french bread. Simply delicious.
They are always super fast at everything here. Literally by the time I finish ordering and pay they have started my sandwich and then before I am finished filling up my drink cup my sandwich is ready.
One cool thing about Jimmy John’s is that you can purchase their day old french bread at a discounted rate. We have done this many times — it makes the best po-​boys at home!
The reason I am not giving the 5^th star is because I feel like their delivery map is somewhat small. I am literally 3.2 miles from this location to my house and they will not deliver to me. Makes me sad sometimes. Other than that this place is great!

Really a poor location. I asked for 2 extra ingredients. Nothing crazy just mustard and hot peppers, which are both suggested on their website. My order was placed online so I know they can see it plain as day yet they still manage to screw it up. I blame this on poor management especially due to very similar reviews. Very sad jimmy johns. I think corporate needs to pay a visit and bring this location back up to par. Pathetic

I’m not a huge JJ fan, but I remembered they delivered so I thought I’d give them another chance to win my taste buds over. Well it turns out they don’t even want to try to do that, as they don’t deliver 1.4 miles away from their location. If you don’t deliver that «far» where do you deliver? I don’t live in some remote area, there’s plenty of housing in the area I’m in, you would figure they’d widen their horizon a bit for the sake of business. I guess they do well enough with the amount of walkins to completely neglect deliveries.

Awesome as always. Every Jimmy John’s I ever been to has always been consistent across the board. The sandwiches are always filling and delicious, the prices are the same and the customer service is always top notch. This location is far better than the one on Bee Caves because of the parking situation. This one is far easier because you’re in and you’re out. The Bee Cave location is a nightmare to park at during lunch hours. Can’t find parking or you have to squeeze into a tight spot that guarantees you a door ding. Jimmy John’s arguably has the best sandwiches in town.

Last time I ordered delivery it took over an hour to get my food (and I literally live in the apartments directly across the street), then my delivery girl laughed and said she dropped my large lemonade on the way to bring me my food. Said she would credit my account, but ordered again today and no credit was taken off. Not only that, but the extra avocado I paid for was a shameful amount. I have posted a picture so feel free to look. If I’m paying a whole extra dollar then I expect more than the teeniest amount spread on my sandwich. Not to mention they forgot the lettuce. What’s going on guys? Mediocre service at best and the food gets worse every time I decide to give it another swing. Today was the last time I will order from jimmy johns.

They have messed up our sandwiches more than a couple of times at this location. My husband orders meat and cheese only on his subs, yet they’ve still managed to screw this up. Finally I had enough and called their corporate office to complain since the store manager was less than helpful. The regional manager apologized over and over again and said that it was not acceptable. They ended up sending us a gift certificate for our troubles. We have gone back, but only because it’s the only Jimmy John’s within 10 miles for us. We are moving this fall and won’t have to deal with this location ever again.
Jimmy John’s, I love your subs, but you need to get control of your managers, how they treat your customers, and also your employees. Nothing worse than the employees talking amongst each other and completely ignoring your customers. On top of making their sandwich wrong.

Took 30 minutes to deliver, which isn’t freaky fast.
Bad sandwich. All the toppings, what few there were, were gross. Actually had some cut onion skin in the sandwich. Don’t know what their problem was today. Not normally this bad.

Almost nothing but good good things to say. I’ve never had a problem. Delivery has been freaky fast but I live only across the highway. Been on four times this month and have only witnessed One mistake. And it was an assembly problem. It only had one sammich behind it so there was no rush.
Sammiches have been consistent and Delicious.
*Will definitely return to this SOUTH location.

Oh Jimmy John’s how do I love thee… let me count the ways…
You deliver me tasty sandwiches. .just one sandwich for under 10 dollars!
You have the best french bread I may have ever had!
Your hot Peppers and Dijon make love in my mouth!
Your cold cuts seem to be of the highest quality!
Your veggies always taste so fresh and deliscious!
I could go on. I’m tempted to give Jimmy John’s a perfect score! The sandwiches are great and the delivery to my Apartment is some sort of insane fast. I swear for 6.50 + tip they can have an Italian Night Club at my front door in 15 minutes! Its hard to beat that!
Do yourself a favor and order from here! You wont regret it!
Oh I get the same great service even if I’m not at home but at work! So I don’t think its just my location that gets me the great delivery.