McDonald’s

Totally screwed up everything. Couldn’t get order right at voice order spot. 4 breakfasts. Wait. Wait. Wait… guy I front of us blows through the 2 Windows. Pay window for 10 minutes. Lady drive forward to pay. Then another 10 — 15 minutes to figure out we didn’t order the 10 piece McNuggets meal. Even though signs promising you will get your meal in 30 seconds or less are everywhere. Yuck!!!

Make sure you check your order before you leave at the drive thru. The last three times I have been there they have gotten my order wrong luckily the last two times I have checked it while I’m still at the drive thru window and was able to get it corrected. The food is not that bad it’s the service the kids at work there don’t really care and when I ask them to correct my order they made it seem like I was the one who is wrong… I will not visit this McDonald’s again

They need to find better people to present when handing food to you in drive thru. They have the worst customer service id rather just walk in but I’m afraid i might receive worse or the same service.

It’s always a pleasant surprise when the order is right! That’s why I go in with zero expectations. It’s right by my house, so. .. I keep finding myself making dumb mistake of going back. There’s never ketchup with the fries. Ever. My order is missing something every other time I go in. The drive-​thru staff is usually surly and/​or mumblers. And then there was the coffee. I ordered a small coffee one night. That was it.
«Please pull around. We’re going to make it fresh.»
Then came the fun game of «What happens first?» Will I A) Get my coffee. or B) Die?
After 25 minutes, I went inside to get it. Everyone shrugged and finally just handed me a coffee.

I went here earlier today. I ordered a soda and it was handed to me all sticky with a lot of soda on the sides. Literally dripping all over the cup! Terrible customer service. Lady with a blue shirt. No name tag of course. But way to much blue eye shadow.
And a super terrible attitude.
My food looked like it was just thrown in the bag like trash, The burgers were not wrapped right at all. They were like half wrapped.

The far worse place in Austin TX, really Mgr telling me you can’t make milkshakes because it over heats? I’m very discombobulated here. How does that machine last all day than at night it overheats? You don’t win customers by saying that. I’m done with McDonald’s at this place. Help me! Help you!

Got order in drive thru and it was the wrong order… Went inside to a manager who didn’t speak any English who made my meal and then I left… I get down the street go to take a bite of my egg mcmuffin and the sandwich was burnt so I turned around and went back and the manager had to have an employee translate… So pissed off… Have a manager that speaks English and can actually give the right order and it not be burnt… Will not go to this McDonald ever again… Doesn’t even deserve one star.

Out of ALL of the McDonald’s in this city, this is probably the ONLY location that has never screwed up my order, is timely, and actually moves people fast through their drive-​thru line.
McDonald’s, guys. It is what it is. The employees here aren’t always friendly and often times they are faster than I expect for a McDonald’s. Even at peak times (lunch and late late night) this McDonald’s cranks out your food and makes it hot.
You know what you are getting into when you come here.

So this McDonald’s location is OK I guess. Have I had better? Sure. One thing I appreciate when I do pop in here is how quick they are. I don’t believe they have ever messed up an order, so that is a plus. I mean there really is not much else to say here — a McDonald’s is a McDonald’s. My favorite thing here is a breakfast sandwich — sausage, egg and cheese biscuit. McDonald’s also recently started carrying coke zero — very nice!

I don’t know how I ever convince myself to go here. I feel like I never eat mcdonalds and walk away feeling like damn that was good. I always with a deep resentment of myself and a slight disgust of the food.
This store is so stingy with the chicken nugget sauces. I cant believe it saves them much money to be restrictive about how many sauce packets I get with my nuggets.
Every year I eat a few McRib’s, I like them it reminds me of my child hood and they make me happy. Last McRib season I ordered one at this store. Usually they come out dripping with BBQ sauce but the one I got here was almost dry.
I don’t expect McDonald’s to be good but I do expect it to be consistent and this location isn’t even that.

I went by before church. I ordered two small coffees and a 2 sausage biscuits. I was waiting at the window for 3minutes. Then this lady comes to the window and tells me to go park at #2 and they will bring it to me, I said for a sausage biscuit and she said yes. That they had ran out and they were making more. I was waiting for an extra 10 minutes and decided to leave without my biscuits, it was ridiculous!

The people that work there are so awesome! I work in that same block, so every time I’d go there for breakfast/​lunch or dinner, they’d be so nice! I love you guys, keep it up. :)

This is one of the best McDonald’s I’ve been to in a long time. Everything was code-​dated, relatively fresh, and they emphasised good customer service.
The place was nicely decorated, clean, and seemed to have a few friendly «regulars».
One employee’s job was to help customers with refills, trays, door, etc… It was a refreshing change from the normal fast-​food type facilities.

If I could give this place 0 stars I would. I literally have no expectations in my McDonald’s meal, the food is the same anywhere. However at this location the night shift employees lie and steal. Around 11 am to 3 am they will tell you they can no longer use the systems to a.) deter customers because they are lazy as hell and think they are too good to work late at night, and b.) want to pocket the cash from your orders! On this occasion I asked them for a receipt, and she handwritten me one; no where did she take the food down on a computer! I should have driven off, but the mcgriddles are my kryptonite. I have contacted the owners as well as McDonald’s corporate. I hope they get fired!

Worst Mc Donald’s ever! I decide to treat myself to one of my favorite breakfast sandwiches, a Steak, Egg, & Cheese on a Biscuit.
The sandwich had no sauce on it like it should have, had maybe 2 tiny pieces of grilled onion, and the steak was so dry it was like it had been sitting around for a day. The hash brown patty was way overcooked and was almost entirely inedible, I took a couple of bites and threw it away.
When I looked at the bag for the receipt so I could call and complain… there isn’t one.
Like others say… DON’T GO HERE!

1,2,3 strikes, yerrrrrrrrrrrrrrr OUTTTT!
It’s so sad that just when you think that an establishment can’t possibly mess up more than they did last time, they prove you wrong. And that, my friends, is when you know it’s time to move on and never look back.
On our many trips to 1^st Wok, we swing to this conveniently placed location to grab the nugget a Sad errr, Happy Meal in the drive thru. I swear, it seems like every single time, they listen as carefully as possible to make sure that they give you the exact opposite of what you just ordered. A Mighty Kids Meal with a boy toy? Here’s your Hello Kitty Happy Meal, assembled as messily as possible! Don’t let the window slam on your fingers.
Angry Momma goes inside to rectify heartbroken nugget’s food and toy situation. Comes back even angrier. They wanted to charge her for the 2 extra nuggets. Now, normally if it’s an honest mistake, I don’t mind settling up for the difference. Since this was their 3^rd offense, she was not about to stand down. Apparently they caved, nugget got his transformer and 2 extra nuggets, and we vowed to never return. It’s worth it to go out of your way to a different one, I promise. Plus, the drive thru has this weird incline at the end. So unless you want an effed up meal AND vehicle, heed my warning.
Your nuggets will thank you.

How can anyone in their right mind still love McDonald’s?
Ah – well I suppose when you’re two years old and you’re easily swayed by cheap worthless toys you probably could care less about how horrible the processed food sold here is, much less the horrendous calories included in every meal.
Which brings me to the reason behind the visit in the first place – we had been nearby ordering Wingstop when the baby nugget decided it wasn’t his ‘meal of choice,’ don’t get me wrong the nugget is not in charge, but I like to treat them to a something they want on occasion and if Mama’s going to be a fatty so can baby. So as we roll up to the drive-​thru to order the little nugget an artery clogging happy meal – which one might rename ‘sad meal,‘we encounter our worst visit yet.
First off, we order the nugget a 4-​piece, toy for a dang boy, apple slices and a juice box – which took what felt like 15 minutes to enter into the system; after they chisled the order into their stone tablets we cruised up to the ‘open’ window – the woman literally did not say hold for a moment, hello, or kiss my foot – there was no one behind us, yet she was off in la-​la-​freaking land; after 10 minutes staring her down she finally takes our card and we proceeded to the next window… the guy here was something himself – are they training these people anymore? He chunks me a bag – which I stare blankly inside the chicken nuggets are dumped to the bottom, the fries box (new and improved 2 pack of fries) is poured out, the bag is a heaping mess (picture uploaded), he almost forgot the nugget’s juice box and had a completely idiotic stare upon handing out the order. No hello, how are you; not a single word, just here – here’s your sad meal have a shit-​tastic day thank you for visiting our shit-​tastic McDonald’s, please come again (not).
After we pull out of the line – we realize they gave baby nugget a fake-​hair bow, when we requested a BOY toy or an under 3 toy. Now – I am not against my son playing with girl/​feminine toys, but like what on earth will he do with a piece of fake pink hair and after I plainly requested a boy toy.
Ah – worst McD’s in Austin.

I’ve been to better locations however this one is nearby than the others. So I go for my morning coffee before work and on weekends.
My pet peeve here is everytime I ask for splenda They seem to never know what it is.